CV-Library Reviews 

I was having issues logging in first thing, which a few home remedies couldn't fix. The CV library team noticed and called me directly to help solve the problem, even without me submitting a report. A quick call with Emily and the problem was fixed in minutes. Super speedy without taking much of my time. Thank you!

Great customer service, very friendly and very helpful

As a business owner I have been working with CV lib for over 15 years and have weathered some difficult storms including a pandemic and economy challenges. Over the past 5 years the business has had to change to reflect these challenges. CV lib in particular Callie and Nikki have supported and offered patience, understanding and a flexible approach to ensure Zebrec continue to be a customer. While CV lib has grown over the years it is really reassuring as a small business to speak to the same people when questions need answered. Business Director @ Zebrec

Since uploading my cv and creating a profile I’m now constantly bombarded with scam calls and emails, I’ve never received a genuine call from an employer with a job opportunity .
I never receive relevant email job alerts either. Your recommendations are useless too - roles in Scotland or Yorkshire , really?? I specified my area, and you completely disregard this and send anything anywhere !!
CV library is just the same as all the other so called ‘leading’ job search sites - only interested in harvesting personal data and selling it to third parties.
After applying for a role there is no way to track the application or know if it was even received by the employer, they don’t even bother to respond or say if it’s successful or an interview.
No active roles at all. Fake and scams

Scarlett was very helpful and extremely cheerful and enthusiastic, especially for a Monday!

In a challenging market, CV Library is doing as well as its competitors that we also use regarding applications and search results. Where CV Library beats its competitors is in the customer services provided, the regular calls to check in and always the offer help.

This has always happened since I have been using the job boards as a recruiter (around 10 years).

Session with Toni was very interactive and we got interesting insights about CV Library.
We got a few tricks up on our sleeves now, all thanks to Toni.
It was a lovely session.

Nick is a fantastic customer service executive. He has shown the upmost professionalism, patience and experience when showing us how to navigate CV Library. He has supported me and my colleague with understanding how to create watchdogs, find CVs and just general CV Library information. We can't thank Nick enough for his support throughout and it is refreshing to use a service where the advisor checks in. Keep being brilliant Nick!

Matt has been a tremendous help in guiding me through CV Library. His kind and enthusiastic approach during the training made it easy for me to understand how the platform works. He has been very approachable when I have questions and is open to providing future support. Kudos to you, Matt! A huge thank you for all your help.

We needed a report created regarding the performance of our adverts, the searches our staff made, and more. We spoke with our account manager and within 5 minutes, we had the report. Fantastic service. Thank you, especially to Rachael Booth.

Great service, highly attentive to any issues you may have, with regular check-ins to help you improve your results.

Issac was brilliant, very friendly and explained everything in great detail to help further my knowledge on the site!!

We have been working with Grace for a couple of years now, she is super helpful and always very responsive in helping us with tricky searches. Nothing is too much trouble. Thank you Grace for all your support.

Marina is great and is very responsive to queries and requests. She's a superb asset to CV-Library

Charlotte in the Customer Service team is always on hand to check on our account, offer useful and relevant tips and info, and she also shares helpful information on the wider job market and job boards

Toni was very informative friendly and professional , she explained everything with detail and clearly and answered all my questions !

Emily has always been friendly, helpful and super quick at responding. She is a pleasure to deal with and is a real credit to CV-Library.

The training session was well structured, clear, and tailored to my role as a recruiter. Rather than just covering basic features, the training focused on practical, day to day usage, especially around refining searches, managing candidate pipelines, and making better use of watchdogs and saved searches. It felt very relevant and immediately applicable.

What stood out most was how knowledgeable and approachable Daisy was. Daisy took the time to answer my questions in detail and provided useful tips that I hadn’t come across on my own. The training felt personalised rather than generic, which made it far more valuable.

Our account manager Rachael has always been very helpful and went out her way numerous times to help us with filling roles.

Callie is always quick to help and resolve any issues. Very efficient and always very friendly, Callie always checks in (even if I am not always available, which I appreciate)
Great customer service