I was referred through a colleague, and this was a great experience. Very fast response time. Clearly understood our vision. Patient with my many questions. Faster than expected delivery. Socks are ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was an absolute pleasure working with Jonathan throughout the entire design and ordering process. From the initial concepts to the fine-tuned adjustments tailored to our vision, Custom Labs made th... See more
Company replied
Fantastic customer service, including very quick communication and design options were created and presented in great time. Also can confirm the quality of the product is exceptional and our team love... See more
Company replied
Love Custom Lab. Their product and service is simply the best. We were on a tight delivery schedule and they beat by 5 days!!!!. Way to go. Jonathan was tops in communication and service. My offic... See more
Company replied
Company details
- Clothing Wholesaler
- also in
- Clothes and Fabric Manufacturer
- Clothes and Fabric Wholesaler
- Clothing Supplier
- Promotional Products Supplier
- Sportswear Store
Written by the company
Custom socks they'll actually wear. This isn't promotional merch. Custom Lab is powered by Outway, making premium performance socks worth putting your logo on. Millions of pairs made for thousands of brands since 2016, including Red Bull, Disney and Costco. We make giveaways, not throwaways. Gyms, run clubs, schools, events and companies of every size come to us for custom socks that end up at the top of the drawer instead of the bottom of a swag bag. Choose knit socks for clean, bold logos, or printed socks for full-colour artwork and gradients, in heights from ankle to knee high. Every order includes free express shipping with duties included, plus a best price guarantee. No hidden fees, no surprise invoices, just one simple price per pair. Not sure where to start? Our team is happy to help you pick the right style for your crew. Ordered with us? We'd love to hear how your socks turned out. Your reviews help other teams and brands find socks worth wearing, and they help us keep making every pair better than the last.
Contact info
838 Fort St, V8W 1H6, Victoria, Canada
- hello@customlab.com
- www.customlab.com
4.6
Excellent
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jon and his team were very good…
Jon and his team were very good to deal with. Great communication and everything was done on schedule. Order was correct and product is as advertised.
This was our second year with custom socks for our event and both years went smoothly.
4 July 2026
Unprompted review
Reply from Custom Lab
Aaron, thank you! We’re glad to hear Jon and the team made the process easy and seamless. We truly appreciate you coming back for a second year and look forward to helping with more events. Thanks for continuing to choose Custom Lab!
— The Custom Lab Team
Team socks
I organized a mini golf tournament with friends. Was able to develop and have delivered amazing athletic socks. They were the hit of the weekend!
17 July 2026
Unprompted review
Reply from Custom Lab
Phil, thank you! We’re thrilled the socks were a hit at your mini golf tournament. It sounds like such a fun weekend, and we’re so glad we could help make it even more memorable. Thanks for choosing Custom Lab!
— The Custom Lab Team
The socks were incredible
The socks were incredible, but it doesn't stop there. The custom design team, the pricing, the delivery - all of it was 5 stars! We ordered these custom lab socks for our trail running race, and the runners love them!
Thanks Custom Lab! We appreciate you.
-Sulphur Springs Trail Race
22 May 2026
Unprompted review
Reply from Custom Lab
Steve, thank you! We're thrilled the Sulphur Springs Trail Race runners loved their custom socks just as much as we loved making them. Thanks for choosing Custom Lab!
— The Custom Lab Team
Quality of the product was great!
We enjoyed our experience with Custom Lab from the start. The speed with which the team responds and sends the first drafts is impressive. Delivery was fast and the quality of the product was great!
13 June 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.