Custom Cans Reviews 

470
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that modifications and custom cables significantly enhance sound, making headphones sound amazing and more immersive. Many appreciate the superior materials and craftsmanship, highlighting how cables feel solid and durable, often surpassing original equipment. People also value the wide range of customization options available, allowing them to tailor products to their specific needs and preferences. Reviewers frequently commend the company's excellent service, highlighting the helpful and professional support team. The delivery process is consistently described as fast and efficient, with many noting that items arrived quicker than expected, even for custom-made products. Customers appreciate the clear communication regarding shipping and the overall smooth purchasing experience, making them eager to return for future needs.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and reasonable pricing... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the superb quality of headphones,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Service

Reviewers mention positive feedback about service, highlighting its amazing quality, efficiency, and... See more

User experience

People report positive experiences with user experience, finding products easy to fit and use, as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more

Company replied

Rated 5 out of 5 stars

Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S h... See more

Company replied

Rated 5 out of 5 stars

Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se... See more

Company replied

Rated 5 out of 5 stars

Impressed by how custom and yet affordable these mod kits are. Made my HD6XXs sound amazing. Even though had issues with the stickers that came with the pack, customer support was extremely quick and... See more

Company replied


Company details

  1. Audio Visual Equipment Supplier

Written by the company

We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

470 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(470)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shop

Great shop. Nice mod item but not placed yet. A pity that the custom costs are so high.

10 September 2025
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Thank you for your feedback!

Rated 5 out of 5 stars

Greeting from across the pond!

The products arrived quickly. The directions were clear and easy to follow. The audible change to my headphones was pronounced. And the comfort band was exactly that… Comfortable. Highly recommended!

20 August 2025
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Rated 5 out of 5 stars

Sundura foam pads…

Delivery was timely and the foam pads did exactly what they were described to do for the Sundura closedback headphones. If you are attempting this do be careful and follow the video instructions. Beyond that, great transaction and I couldn't happier.

21 August 2025
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Rated 5 out of 5 stars

Saved my Headphones.

I got my headphones converted to balance and use detachable cables. I am very happy with it knowing that it will last a very long time, and the job done on it is very clean. I was told it would be slightly asymmetrical, but it's really hard to notice.

I wrote an email before I placed an order since I was unsure if my headphones were supported (and it had a defect). The response I got was timely for a customer who isn't living in the UK. Everyone I talked to were friendly and did give me caution on whether or not I should send it and possible reasons to what could have caused such defect. Because I was warned that they might not have a spare driver for my specific headphones, I ordered one in case from a different service and packaged it with the headphones I sent. Great service overall, especially if you know what you are getting yourself into!

18 August 2025
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Rated 5 out of 5 stars

Audible difference in quality, looks fantastic.

Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S headphones compared to the stock single-ended cable, and looks fantastic. Something small that might be helpful for that series of cables would be a quick installation guide.

20 August 2025
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Rated 5 out of 5 stars

Top tier service

Amazing company with quality products. Great communication in regards to spare parts under warranty and fulfilled all my needs.

20 August 2025
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Rated 5 out of 5 stars

Excellent

Excellent, everything perfect.

18 August 2025
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Rated 5 out of 5 stars

Amazing pair of custom DJ Headphones.

The headphones are amazing. The design is really good and according to my needs. Would easily choose them again to make another pair of custom headphones. Thank you for everything.

11 August 2025
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Rated 5 out of 5 stars

Great company, product, and people!

Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se headphones. It elevated them further than expected. They even got me sorted out after a mistake in shipping. Phenomenal people there at Custom Cans!

11 August 2025
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Rated 5 out of 5 stars

Excellent products

Products arrived quickly with easy to understand instructions. Headphone cable was better than I had anticipated. Will definitely be ordering another.

14 August 2025
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Rated 5 out of 5 stars

No problems whatsoever

No problems whatsoever, excellent service very happy with my purchase, would highly recommend to anyone.
Thank you Custom Cans

12 August 2025
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Rated 5 out of 5 stars

Hifiman headband sucess

Hifiman headband solved the seal issue with my drop hifiman r7dx . Great job

11 August 2025
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Reply from Custom Cans

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