Custom-Writing.co.uk Reviews 12

TrustScore 3.5 out of 5

3.5

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Company details

  1. Educational Institution

Information provided by various external sources

Custom-Writing.co.uk has been providing custom writing services for UK students for over 5 years. Not only do we offer essay writing help, but a essay writing guidance from expereinced writers. Call now to learn how we can help you!


Contact info

3.5

Average

TrustScore 3.5 out of 5

12 reviews

5-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

They Plagiarize your work then blame you for it

They charged me over 220 pounds for an assignment paper which was 82% plagiarized, it had all been copied from a paper handed into a university in Pakistan! When I asked them about it they blamed me for it and said I must have handed in the paper twice, which is utter ridiculous. Absolute amateurs with zero customer service skills. Avoid at all costs - much better services for a lot less price out there.

3 November 2020
Custom-Writing.co.uk logo

Reply from Custom-Writing.co.uk

Thank you for your feedback. We regret to hear that you have faced with unpleasant situation and we would like to discuss this issue. Please, contact us back so we could find a better solution for you as soon as possible.

Kind Regards,
Customer Care Team

Rated 5 out of 5 stars

They have specialized writers

I normally come here as they have writers who have specialized in several fields. It’s important that I work with an expert in my field since chances of getting a poor good product. If you’re looking for this provision you’ll find it here

4 October 2020
Unprompted review
Rated 5 out of 5 stars

Religiously reliable

Essay writers are generally available even late in the night for fast essay assignments in the 7 months that I have been using them. It has loyal customer service, always keen to guide the client. This is a reliable service that I'll go on to use for essays and research..

1 August 2020
Unprompted review
Rated 1 out of 5 stars

Personal Statement Robbery

I requested a personal statement for my son's university application to medical school. I was offered the 24 hour service which was charged at a premium rate. I was enticed into paying for a 2nd page, and bang on the deadline I received their written attempt at a personal statement. I opened it with my son present, excited and to our utter shock, this was a horribly written statement. It had several American terms, including the title which said "Residency Personal Statement" and the statement made my son out to be a graduate Dr who was seeking residency and who would be tapping into his vast experience as a medical clinician.
I immediately complained, literally within minutes of receiving it, and rejected it and asked for a refund (which by the way was how they convinced me to use their services in the first place, the promise of a refund).
I was assure that their quality control team would review everything, which seemed fair enough. What was even more shocking was that they came back offering me a 40% partial refund. I argued my case to no eventuality as i was told that their internal QAD decision is full and final, take it or leave it.
Its easy to believe that this is a UK based, ethical company, however my experience has shown me that on every call that i made to their offices, i spoke to non native English speakers who struggled to understand my concerns. Even the writer of my document was arguably a non native English Speaking person. My instructions were clear, I referred them to the UK Gov UCAS website for guidelines and requirements however this was hastily drawn up by someone who used big words and strayed form what was asked. In the End I sat up, till 3am for the next few evenings with my son and we did it ourselves.
Do not use this company. I feel robbed and cheated and the irony is that my gut instinct told me not to use them as every caller i spoke to was unable to communicate in clear English.
Be Wary, they will take your money too!

17 October 2019
Unprompted review
Custom-Writing.co.uk logo

Reply from Custom-Writing.co.uk

Hello Ebrahim,
We appreciate your feedback. First of all, we would like to thank you for informing us about the situation occurred with your order. We are sorry for such an unpleasant issue happened to you using our service. At this moment, your situation is being investigated by the relevant department.
We want to make sure all of our customers are extremely satisfied with our products, customer service, and all around results. We really missed the mark here, and I appreciate you pointing it out to us so we can make this better, you will be notified about the outcome in the shortest time possible. Thank you for your patience and understanding.
Please, feel free to contact our Support Team. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Kind Regards,
Customer Care Manager
support@custom-writing.co.uk
+44-141-295-0373

Rated 2 out of 5 stars

Personal Statement

I sent a personal statement for a university application my son had written hoping it could be improved upon.
It was only a page and a half of A4, but needed condensing and a paragraph sounded like he had copied it.
I chose custom writing as it has the appearance of being UK based.
During the process you are offered up-grades such as paying more for a quicker service or pay more for someone who will make a better job of it. I didn't want to pay more as it felt like i was already paying enough. ( £60 for someone to tweak a page of A4 )
The result was quite a generic text that sounded like American English and not English English. It certainly didn't sound like it had been written by a 19 year old UK male. As i result i was unable to use the document.

2 January 2019
Unprompted review
Custom-Writing.co.uk logo

Reply from Custom-Writing.co.uk

Hello Nick and thanks for contacting us regarding this issue and for sending in the feedback.
I am very sorry to hear that you have not received the quality of work you were expected.
Please provide me with your order number. I will check it and see how we can compensate if we did anything wrong.
We are happy to look at any aspect that you are displeased with, so if you could contact our dedicated Customer Care Team, they will be able to work through any concerns with yourself and the writer.
Kind Regards,
Adam Best
Customer Care Manager
support@custom-writing.co.uk
+44-141-295-0373

Rated 5 out of 5 stars

The paper I got from this writing …

The paper I got from this writing company was great! The essay I ordered was written according to all of my instructions. There was only one thing that I didn't like – filling in the ordering form. I don't know, maybe it is the one-time problem, but next time I don't want to wait for 20 minutes to make an order

8 December 2017
Unprompted review
Rated 5 out of 5 stars

My friend recommended me to use this …

My friend recommended me to use this writing service, so I was pretty optimistic about it from the very beginning. And they didn’t fail my expectations! The paper was performed on time, it was well-structured and very informative. The writer did a great research! Even the professor said it was a really good essay! I’m really happy that they have helped me! Very reliable service!

15 November 2017
Unprompted review
Rated 5 out of 5 stars

When I totally forget to write a paper …

When I totally forget to write a paper for college, generally my English class. Otherwise, I write my papers myself. So it's kind of last resort for me in order not to lose the points.In summary, this is the best writing company I know. Here are great writers, who write amazing academic papers!

9 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent paper and super fast, I will not hesitate to use your services again. Thank you!!!!

There's no way to describe how satisfied I am with the writer and your overall service. Your writer sent me an amazing product. You have a happy customer!

9 November 2017
Unprompted review
Custom-Writing.co.uk logo

Reply from Custom-Writing.co.uk

Hello and thanks very much for your kind feedback. We are always happy to hear that a customer is pleased with the work and the service that we have provided. I look forward to us helping you further with future assignments too!

Kind Regards,

Custom-Writing.co.uk

Rated 5 out of 5 stars

Trust worthy services

My chemistry term paper was definitely not the piece of cake to work upon. But the writer who did my work seemed to have a complete grip over the topic and he not only completed it in time, it was so good I couldn’t find anything wrong with it and neither did my teacher.

26 October 2017
Unprompted review

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