Currys  Reviews 

496,958
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 142,143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, patient, and helpful during purchases, making the shopping process completely smooth. Consumers also highlight that the overall delivery service is prompt, highly efficient, and handled professionally by friendly drivers who clean up afterwards. However, some customers also noted very frustrating experiences regarding severely delayed deliveries, long wait times, and orders getting lost in the active system. A few reviewers additionally mentioned receiving incorrect appliances, facing poor communication issues with couriers, or experiencing difficulties with product returns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and knowledgeable... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences regarding quality and... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient arrival times. Many... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences vary significantly. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It would have been a 5 but for the flexi pay application. To verify yourself you had to use auto scan to take a photo of yr passport or drivers licence. Neither would work on my camera and no anothe... See more

Rated 5 out of 5 stars

Made purchase at Weston super Mare branch recently. Assistant was Leya (might have the spelling wrong - foreign lady) but she was a delight to talk to. Talked us through everything regarding our purch... See more

Rated 5 out of 5 stars

My partner and I were looking for a laptop to fit both university work and to cross play on platforms! With the selection being overwhelming we asked for some help. Rhys & Frankie were absolutely amaz... See more

Rated 5 out of 5 stars

Team Valley store. Called in to purchase a laptop, we were served by a guy called Adam, his knowledge was amazing and gave us many options to consider, very patient with us and we walked out with an... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

497K reviews

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4.3

All reviews

(496,958)

135,073 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good customer service

Item delivered as requested. Great delivery staff. Under counter freezer drawer would not close properly. Rang customer help.
Currys were very good. Offered a replacement freezer which is being delivered tomorrow. Customer
Service exceptional.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We got served quite quickly. It was easy to but what we wanted, and they arranged for delivery of our ew tumble dryer.

17 September 2026
Rated 1 out of 5 stars

Very disappointing handling of a…

Very disappointing handling of a Consumer Rights Act repair

I am extremely disappointed with how Currys has handled my MacBook Pro repair.

Currys’ own records from March/April 2025 stated that the MacBook was eligible under the Consumer Rights Act and had no internal or external physical damage. A further repair was then opened under reference 650051, explicitly recorded as “Consumer Rights Act (07)”.

Despite this documented repair history, I have now been told that I need to obtain a new third-party diagnostic report and go through another process.

I have raised a formal complaint and requested a senior review of Currys’ own records. I simply want the company to properly review the evidence already on its system and provide a clear resolution.

Complaint reference: 09398419.

31 August 2026
Unprompted review
Currys  logo

Reply from Currys

Hi, We’re truly sorry to hear about the issues you’ve experienced. We just want to let you know that we will be responding to your email in full, however, we are currently experiencing a slight delay, but your email has been received and someone will contact you shortly to support you. Thank you for your patience. Currys

Rated 5 out of 5 stars

Pick up from store

Received notification the product was ready to collect at the store. Arrived to find clear signage to the correct desk and within a few moments was dealt with by an associate. Great service.

14 September 2026
Rated 5 out of 5 stars

All Good

Online order ready to collect very quickly. Best price I could find. No collection issues

16 September 2026
Rated 5 out of 5 stars

Curry’s this name will never disappoint

Curry’s always have the best Technology and some of the best competition for prices , it’s one of them older store names we all remember that will never grow old , always up to date with equipment, technology services and anything your looking for to buy to improve your home , security , phone , music , Tv , kitchen appliances, broadband or anything tech related. Curry’s just has about everything you need and there is no other place to go to get this variety.

17 July 2026
Rated 1 out of 5 stars

Non-existent customer care

Washing machine a few months old, fault cannot be repaired, took 4 weeks to resolve, with constant phone calls & emails, they finally agree to collect it.
Collected it 17 days ago and still no refund!!!
Currys you clearly don't care about your Customers, excuse after excuse disgusting company!!!!
Where's my refund, you have had the machine back for 17 DAYS!!!!

17 September 2026
Unprompted review
Currys  logo

Reply from Currys

Hi, We’re truly sorry to hear about the issues you’ve experienced. We just want to let you know that we will be responding to your email in full, however, we are currently experiencing a slight delay, but your email has been received and someone will contact you shortly to support you. Thank you for your patience. Currys

Rated 1 out of 5 stars

I purchased a iPhone 18 pro on Monday…

I purchased a iPhone 18 pro on Monday 14 September 2026 from crown point Leeds what I explained to a member off staff I wanted to collect in store on Friday 18 when it’s available as me and my wife are working as I can collect after 4pm after work before the store closed he agreed and said I will receive a message on my phone when the phone arrives in store ready to be picked up later to realise on the receipt it’s getting delivered to my home address I travelled to the store to explain the situation and received no help from management saying it’s getting delivered and they can’t help and given me a customer service number that tried offering me a £20 voucher for my unacceptable experience for my 45 minutes travelling to the store and back and having to take time off from work that I can’t afford so I can be there for my package as it’s a present that needs to be given on the day

14 September 2026
Unprompted review
Currys  logo

Reply from Currys

Dear Rakeem, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74291.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

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