Currys  Reviews 

496,909
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 142,143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, patient, and helpful during purchases, making the shopping process completely smooth. Consumers also highlight that the overall delivery service is prompt, highly efficient, and handled professionally by friendly drivers who clean up afterwards. However, some customers also noted very frustrating experiences regarding severely delayed deliveries, long wait times, and orders getting lost in the active system. A few reviewers additionally mentioned receiving incorrect appliances, facing poor communication issues with couriers, or experiencing difficulties with product returns.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and knowledgeable... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences regarding quality and... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient arrival times. Many... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences vary significantly. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It would have been a 5 but for the flexi pay application. To verify yourself you had to use auto scan to take a photo of yr passport or drivers licence. Neither would work on my camera and no anothe... See more

Rated 5 out of 5 stars

Made purchase at Weston super Mare branch recently. Assistant was Leya (might have the spelling wrong - foreign lady) but she was a delight to talk to. Talked us through everything regarding our purch... See more

Rated 5 out of 5 stars

My partner and I were looking for a laptop to fit both university work and to cross play on platforms! With the selection being overwhelming we asked for some help. Rhys & Frankie were absolutely amaz... See more

Rated 5 out of 5 stars

Team Valley store. Called in to purchase a laptop, we were served by a guy called Adam, his knowledge was amazing and gave us many options to consider, very patient with us and we walked out with an... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

497K reviews

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4.3

All reviews

(496,909)

135,073 reviews in the last 12 months

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Rated 5 out of 5 stars

All Good

Online order ready to collect very quickly. Best price I could find. No collection issues

16 September 2026
Rated 5 out of 5 stars

Curry’s this name will never disappoint

Curry’s always have the best Technology and some of the best competition for prices , it’s one of them older store names we all remember that will never grow old , always up to date with equipment, technology services and anything your looking for to buy to improve your home , security , phone , music , Tv , kitchen appliances, broadband or anything tech related. Curry’s just has about everything you need and there is no other place to go to get this variety.

17 July 2026
Rated 1 out of 5 stars

Non-existent customer care

Washing machine a few months old, fault cannot be repaired, took 4 weeks to resolve, with constant phone calls & emails, they finally agree to collect it.
Collected it 17 days ago and still no refund!!!
Currys you clearly don't care about your Customers, excuse after excuse disgusting company!!!!
Where's my refund, you have had the machine back for 17 DAYS!!!!

17 September 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a iPhone 18 pro on Monday…

I purchased a iPhone 18 pro on Monday 14 September 2026 from crown point Leeds what I explained to a member off staff I wanted to collect in store on Friday 18 when it’s available as me and my wife are working as I can collect after 4pm after work before the store closed he agreed and said I will receive a message on my phone when the phone arrives in store ready to be picked up later to realise on the receipt it’s getting delivered to my home address I travelled to the store to explain the situation and received no help from management saying it’s getting delivered and they can’t help and given me a customer service number that tried offering me a £20 voucher for my unacceptable experience for my 45 minutes travelling to the store and back and having to take time off from work that I can’t afford so I can be there for my package as it’s a present that needs to be given on the day

14 September 2026
Unprompted review
Rated 5 out of 5 stars

The member of staff was very helpful…

The member of staff was very helpful and friendly. He didn't push a more expensive item but offered a cheaper alternative and then gave us the choice. He was possessions and courteous throughout. Delivery and installation was arranged for the very next day.

17 September 2026
Rated 1 out of 5 stars

Misinformed & Aggressive staff

Went to buy a new TV, was recommended an LG. I was told:
- 1 year guarantee only but I should purchase the Currys repair offer for 5 years for £250
- Old TV couldn’t be recycled but if I gave it to the delivery drivers they may give me £10 for it
- Delivery and installation absolutely have to be on the same day.
Trusting the sales rep, I went through with the order and agreed to the extra warranty. I left the store, only to go on the Currys website and see that there was in fact an offer available to trade in my old TV for £250. So I went back to store, explained the situation, then needed to wait 15mins for a refund to be given, during which time I was told I needed to pay £30 for the old TV to be collected. Luckily the manager happened to be nearby and corrected the sales reps (2 of them) - the collection was free.
Feeling frustrated at the situation, I went home and looked at John Lewis’ website who were offering the same deal as Currys plus free installation (worth £135) and a 5 year guarantee with purchase. I decided to purchase the TV from John Lewis and ask Currys for a refund / cancel the order.
On returning to the same Currys store, I was met with an aggressive salesperson who decided to mansplain to me that I was wrong about the TV guarantee (it was also 5 years at Currys and the repair service was different - go figure) and that they would match the free installation so it “makes no sense to cancel”. I continued to say I wanted a refund to his clear exasperation and annoyance. He beckoned the manager.
The manager took me to the till, I assumed to do the refund. Alas, no. I stood waiting for 5minutes while he did something on his phone. Turns out he was trying to prove me wrong - he was on the John Lewis website. I again asked for a refund. He asked me if there was anything he could do for me to keep the order. My reply “train your staff and give me a good experience”. The refund took less than a minute.
I hope this is a one off, but my take out: staff can be very misinformed, so do check the website if you purchase from Currys. And if you do want to change your mind, be prepared to have to fight for it (and be mansplained to if you’re a woman - god forbid we are capable of buying a TV without a man….).

17 September 2026
Rated 1 out of 5 stars

Damaged goods both sides of fridge…

Damaged goods both sides of fridge freezer dented. Kitchen floor badly scratched by installers. Installation does not correspond with information from Beko. One of many examples fridge freezer is so close to the wall I cannot reach the electric sockets it is plugged into I explained where the socket would be the best for this poorly executed delivery. I was told I had 28 days to change my mind about the purchase but I note that Currys has sent to my bank 10% compensation for each Dent in the side this is not what I agree to I have conversed with gentleman in India who said he would send this onto curries I asked for somebody to come out and inspect the installation and the damage to the floor nobody has contacted me I have waited a week so far my son has sent photographs of the damage I would like the fridge freezer to be replaced with a model that has all the drawers it should have without one missing from the freezer. I feel like this fridge freezer has been cobbled together from several damage machines I am very very disappointed with Currys who might have shocked with for many years without any trouble also be eko have proved to be excellent the one that was taken out of my house before I was told about any damage was from this maker and I had ask for the latest in this model having been very pleased with my original purchase. I am still the waiting for Currys to contact me so that this issue can be resolved I would welcome a swift reply

17 September 2026

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