Currys - York Reviews 

156
•
TrustScore 4.5 out of 5

4.5

Unit 8 A&B Clifton Moor RP, YO30 4XU York, North Yorkshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in the store with an idea what we wanted. Helpful chap showed what was available and ecplained the features Ordering process very straightforward Television delivered to store on time Collect... See more

Rated 2 out of 5 stars

I purchased a grade-A excellent refurbished washing machine. It wasn't meant to have an dents. But the delivery drivers unpacked the machine in the van and then used a trolley. Because they had mounte... See more

Company replied

Rated 5 out of 5 stars

I got a instant replacement because I have instant replacement insurance policy and they happened to have one in stock. However that was luck. I asked previously if the item could be waiting for me wh... See more

Rated 5 out of 5 stars

Assistant in Currys very attentive and helpful with the purchase of our new washer. Answered all our concerns and queries. Washer ordered. Next day delivery, plumbed in and old one taken away for recy... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - York

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 8 A&B Clifton Moor RP, YO30 4XU, York, North Yorkshire, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(156)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience 👍 plenty of variety of…

Great experience 👍 plenty of variety of goods available at all prices , Bought gaming products and the staff was so helpful and knowledgeable and variety was really good :) was told about our pre order products when they will be delivered etc.. Will return to Curry's and use again.

14 September 2026
Rated 2 out of 5 stars

Really bad quality for a refurbished…

Really bad quality for a refurbished phone battery percentage was low it should be 100 percent as when I get a claim on my phone it’s refurbished but in amazing condition

13 September 2026
Currys  - York logo

Reply from Currys - York

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR74020

Rated 5 out of 5 stars

Dan is what made this experience great

Dan is what made this experience great. Friendly, knowledgeable, he gave good advice and even knew there was an upcoming Apple product launch. He was so good, we sought him out the next day when we went back to order.

8 September 2026
Rated 2 out of 5 stars

Online ordering was bad enough but in…

Online ordering was bad enough but in store service was poor. Did not seem trained properly. Uncomfortable and rather embarassing to say the least.

13 September 2026
Currys  - York logo

Reply from Currys - York

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Bought a lap top then the next morning…

Bought a lap top then the next morning changed my mind. Initiated a refund and cancellation. Successful cancellation however thr refund from my cancellation of the 1st Sept 2026 still has not happened. I have called twice, Indian call centers and promised a refund of £159.00 and had 2 text messages saying my refund will be coming but it never does. Please please think twice about using Currys! Their after sales, after care, customer service, refunds etc are totally diabolical in every way so please avoid stress and agitated problems and shop elsewhere. Cheaper deals are out there so please shop around! Currys take your money, keep it to make themselves profit and keep you waiting for a refund or indeed sorting problems out.Also they have no direct Email or complaints procedures so make it difficult for you to raise objections.
Unscrupulous Company!!!

1 September 2026
Unprompted review
Currys  - York logo

Reply from Currys - York

Hi Gillian, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR73816.(Please attach to email)  



Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 5 out of 5 stars

Your staff member was polite

Your staff member was polite, accepted my reason for cancelling my order, however she had to wait a while for a response to proceed with the cancellation.
I had to take 2 buses to physically attend a store to cancel my order, which I found very inconvient and in future I will certainly take into account buying from Currys again.

9 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look