Currys - Southampton West Quay Reviews 

31
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TrustScore 4.5 out of 5

4.5

Unit 5B West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, Hampshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The sales assistant, Alisdair, upheld the image that the Currys TV advert promotes. The help he provided during our selection of goods made the shopping experience good humoured and enjoyable. Even ou... See more

Rated 1 out of 5 stars

After a dreadful experience with Curries.An investigation was held and I was promised a £75 refund.Advised to wait ten working days for it to go back into my account.Still annoyingly WAITING and the t... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, I was greeted by helpful but not pushy staff. When I needed their assistance I received undivided attention by someone who listened to my needs and talked me through all t... See more

Rated 5 out of 5 stars

I can't believe how quickly my product arrived! I ordered it online in afternoon, it was at my door late following morning! For a large item (a wireless printer) I am immensely impressed! Well done Cu... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Southampton West Quay

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5B West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Hampshire, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.5

All reviews

(31)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After a dreadful experience with…

After a dreadful experience with Curries.An investigation was held and I was promised a £75 refund.Advised to wait ten working days for it to go back into my account.Still annoyingly WAITING and the ten days have passed.

20 October 2026
Unprompted review
Currys  - Southampton West Quay logo

Reply from Currys - Southampton West Quay

Dear Karen, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR77125. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 5 out of 5 stars

Great service from start to finish

From the moment I walked in, I was greeted by helpful but not pushy staff. When I needed their assistance I received undivided attention by someone who listened to my needs and talked me through all the options. In the end I purchased a better product than I was hoping for.

15 October 2026
Rated 5 out of 5 stars

We had to wait for a assistant to help…

We had to wait for a assistant to help us which we did as we have alway had a great shopping experience in currys Nothing was too much trouble and excellent product knowledge and bought exactly what we wanted but a few chairs dotted around store would be welcome for customers with mobility issues or other.

18 October 2026
Rated 5 out of 5 stars

An enjoyable shopping experience

The sales assistant, Alisdair, upheld the image that the Currys TV advert promotes. The help he provided during our selection of goods made the shopping experience good humoured and enjoyable. Even our dog got a friendly greeting. He patiently waited for my wife to unlock the car, she had wandered off, before loading our purchase.

15 October 2026
Rated 5 out of 5 stars

I can't believe how quickly my product…

I can't believe how quickly my product arrived! I ordered it online in afternoon, it was at my door late following morning! For a large item (a wireless printer) I am immensely impressed! Well done Currys and delivery service 👏🏼🌟🌟🌟🌟🌟

11 October 2026
Rated 5 out of 5 stars

Ian was excellent

Ian, the assistant could not have been more helpful.
The price was less than expected; which is always a good thing.
Goods received in 2 days - unbelievable.

8 October 2026
Rated 5 out of 5 stars

TV purchase

Mahade was very knowledgable about the different makes of television and helped us to make an informed choice that was within our budget.

We are very pleased with our new TV

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff.

I had a problem with my printer and when I visited your store I was informed that the model was discontinued and as it was still within the guarantee I was given a new one. The staff were very helpful and understanding.

21 May 2026

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