Currys - Romford Reviews 

51
•
TrustScore 4.5 out of 5

4.4

Unit 1 Eastern Avenue RP, RM7 7EX Romford, London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Laushik who served me was brilliant as he just come back from his holiday. He knew what washing machine i needed and was very helpful .should get employees of the mouth award 👏. Hope he gets somethin... See more

Rated 2 out of 5 stars

Customer services are poor as always. No staff and one has to wonder and find one. Shift manager at Romford branch is an absolute disgrace. Don’t know his name or else would have complained - a pathet... See more

Company replied

Rated 5 out of 5 stars

At first I had to ask someone to take my order, they sent someone over within a few minutes. The man was very helpful polite and quick at ordering my fridge freezer. He then asked if he could help me... See more

Rated 4 out of 5 stars

It took some time to find a member of staff. I did not really know what particular device I wanted, but I did narrow it down. The staff member went off and left me to consider my options and it did... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Romford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Eastern Avenue RP, RM7 7EX, Romford, London, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(51)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you!

From the help I was given in store to aid me in sorting out my purchase, to the delivery at home, everything went in a very helpful and attentive way.
Thank you!

9 October 2026
Rated 4 out of 5 stars

It took some time to find a member of…

It took some time to find a member of staff. I did not really know what particular device I wanted, but I did narrow it down.
The staff member went off and left me to consider my options and it did take some time for her to return. By this time I had talked to my husband on the phone and discussed my choice. The sale was reasonably straightforward, and I left the shop happy with my purchase.

7 October 2026
Rated 5 out of 5 stars

Fridge and freezer

I was served by a very helpful man call saqib, he helped explain different fridges and freezers and helped me measure the sizes I needed for the gap I needed them both to fit in my kitchen 👍

1 October 2026
Rated 3 out of 5 stars

After purchasing a Chromebook 128GB…

After purchasing a Chromebook 128GB (ex-display item from Curry's as it was not available brand new unfortunately in any store) with minimal discount. I would have thought a bag or screen cover would have been provided as a goodwill gesture. Especially, as they knew the transaction was made for a child's school work.

5 October 2026
Currys  - Romford logo

Reply from Currys - Romford

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75697

Rated 5 out of 5 stars

The young girl who served me was very…

The young girl who served me was very helpful and helped me out to the car with my tv I will say though a lot of the other staff standing around wasn’t very helpful I wish I had got the girl who served me name coz she went above and beyond to help

2 October 2026
Rated 4 out of 5 stars

My wife and I located two fridges that…

My wife and I located two fridges that we wanted to purchase. We noticed that not many staff were on the shop floor. The store did not appear to have many customers. We had to walk around the store to find a member of staff who stated we had to join the queue? After a short wait, we were dealt with. The staff member was very polite and efficient.

29 September 2026
Rated 5 out of 5 stars

Great service

Went in store but the item was out of stock, really helpful sales person ordered it for next day delivery at our home for no extra charge.

24 September 2026
Rated 1 out of 5 stars

Waiting……

Waited ages for an expert to help me decide. Nobody came despite asking twice.
Then waited ages at the till for someone to serve me. They then didn’t have two items in the cupboard.
Poor.

23 September 2026
Currys  - Romford logo

Reply from Currys - Romford

Hi Kevin,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look