Currys - Portsmouth Reviews 

13
TrustScore 4 out of 5

3.8

Unit 6 Ocean Retail Park, Burrfields Road, PO3 5NP Portsmouth, Hampshire, GB


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Rated 5 out of 5 stars

Very helpful staff when looking to purchase a digital photo frame. The chap explained how they work and made a recommendation based on my needs. We are delighted with the frame too.

Rated 1 out of 5 stars

I purchased a small piece of electronics from Currys. It failed and I went to Currys in Portsmouth to return it. I was kept waiting for half an hour while the disguisting staff did nothing to attend t... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the service in Curry’s The staff are always helpful and give advice when needed. No complaints at all, I highly recommend the company

Rated 5 out of 5 stars

I needed a lightweight vacuum cleaner. The young lady showed me a Dyson which was just what I wanted an d she let me try it out..I bought it and took out an insurance on it. I am very pleased. Thank... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Portsmouth

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 6 Ocean Retail Park, Burrfields Road, PO3 5NP, Portsmouth, Hampshire, United Kingdom

  • 03445610000

3.8

Great

TrustScore 4 out of 5

13 reviews

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3.8

All reviews

(13)

145,508 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff and advice

Very helpful staff when looking to purchase a digital photo frame. The chap explained how they work and made a recommendation based on my needs. We are delighted with the frame too.

28 August 2026
Rated 1 out of 5 stars

Disgusting staff

I purchased a small piece of electronics from Currys. It failed and I went to Currys in Portsmouth to return it. I was kept waiting for half an hour while the disguisting staff did nothing to attend to me or others waiting. I asked to see the manager but he never came. I will never never never purchase anything from Currys again.

30 August 2026
Unprompted review
Currys  - Portsmouth logo

Reply from Currys - Portsmouth

Hi Paul, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82203. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. - Tracy

Rated 1 out of 5 stars
Currys  - Portsmouth logo

Reply from Currys - Portsmouth

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Friendly and helpful

I needed a lightweight vacuum cleaner. The young lady showed me a Dyson which was just what I wanted an d she let me try it out..I bought it and took out an insurance on it. I am very pleased.
Thank you

28 August 2026
Rated 1 out of 5 stars

Brought a printer from store in…

Brought a printer from store in Portsmouth. Due to tills playing up they took payment twice, this is after being reassured it wouldn't happen. Waited 24hrs while the money sat in pending for it to then leave my account. No one answers the phones, AI Assistant hasn't got a clue and you can't contact the store direct.
So now I have to use my fuel and time to go back to the store, wait for someone (never enough staff) who "might" be able to help 😡 no impressed!

So, got a reply on here, but can't deal with my problem!? I will never shop at store again.

27 August 2026
Unprompted review
Currys  - Portsmouth logo

Reply from Currys - Portsmouth

Dear Sarah, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR82105.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 2 out of 5 stars

'Appalling' Customer Service!.

Your 'customer Service' dept., is "Apalling!"... apart from a woman named 'Yasmin' in Portsmouth (Ocean Park, Currys). Having bought a 'Chromebook' I was to have this 'set-up' by the customer service team on Monday, 24th August 2026. As I arrived I was politely directed to the 'customer services desk'. I was approached by a 'small Indian guy' who Unpacked my 'chromebook' and plugged it in to 'Charge-up' the unit. He went away, came back 15 mins later informing me that it would take another 12 mins. He then left me, "Ignored Me!" for 1 hour & 20 mins, not even interested in my situation. After 1 hour & 30 mins, I left with my info to have a coffee & 'calm' myself over this 'person's' ignorance. I then came back to the curry's customer service desk where a person by the name of: "Yasmin" took Charge of my conundrum. She was 'Polite, listened' and we then got to 'set-up' my new 'Chromebook'.... As for the small Indian guy, who continued to "IGNORE ME" on my return, He Desperatly needs to attend many "CUSTOMER SERVICE" Courses to enable him to treat people "RIGHT!". I was NOT HAPPY!... having to spend half a day in Curry's!

24 August 2026
Currys  - Portsmouth logo

Reply from Currys - Portsmouth

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82031

Rated 1 out of 5 stars

I bought a cheap and cheerful printer…

I bought a cheap and cheerful printer that was sold to me as being just what I needed, absolute rubbish printed once then stopped.i took it back and complained, it was exchanged with apologies. Exactly the same problem which resulted in a refund. The staff were very understanding but my feelings were they knew this was a poor bit of kit. Curry’s need to up their game and not stock or sell such a poor product.

24 August 2026
Currys  - Portsmouth logo

Reply from Currys - Portsmouth

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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