I purchased a vax cordless vacuum and am happy with that item. Also purchased an iPhone charger with plug but unfortunately it didn’t fit my iPhone 16e. I had to return it the following day. Advice... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy online buying experience. Delivery came 30 mins into the window and a phone call ahead of time too. Disconnected old machine, delivery and installation of new washing machine and old one picked... See more
A little disappointed this time around. Went to buy a vacuum cleaner and they didn’t have this particular one in stock. They said it would be back in on a particular date so I went again and it was... See more
Company replied
Website easy, checking out online was quick and smooth Machine arrived on date of choice. Delivery guys were really good. Handled very professionally, respectful.
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Plymouth
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit B Marsh Mills Retail Park, PL6 8LX, Plymouth, Devon, United Kingdom
- 03445610000
4.4
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appalling customer care
Appalling customer care. Bought a TV and within a couple of months it wasn’t working as it should - cutting off part way through programmes etc. Did all the fixes recommended to no avail. Returned it to Curry’s to exchange for a better quality TV. As it is more than 30 days old, repair only. Contacted their customer services - put through to 2 other companies, hung up on, finally spoke to someone who said I have to speak to manufacturer. Manufacturer says contract is with Curry’s. Emailed their conflict resolution centre - no response to 2 emails. Follow up email says case closed. Overall, appalling product, appalling service in store and non existent customer care. Long time customer lost.
Don’t be taken in by the follow up comments to the reviews - they don’t respond either.
15 September 2026
Unprompted review
Reply from Currys - Plymouth
Hi,
I am sorry you were left with that opinion, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74128. We will get back to you as soon as possible, however please keep in mind we are currently experiencing a delay in processing times. Thanks, Jodie
Delivered on time with two friendly guys
14 September 2026
My experience in Curry's could not have…
My experience in Curry's could not have gone better. A salesman called Harry was excellent. I was unable to stand too long so he found me a chair moved it from place to place and was very knowledgeable about all items I wished to purchase. This was the Plymouth branch.
11 September 2026
Unwelcoming
Not that tech clever, I'm old school.
I ordered a new smart phone through Currys website and I was having difficulty with trying to get my defence discount gift card to be applied.
I made a 25 mile round journey to the Marsh Mill store and asked for help at the service desk.
The assistant I spoke to appeared to be bored and disinterested. she eventually
took my phone and sorted out my order.
The other member of staff who completed the sale appeared to have the same attitude.
I was polite and I was left with the impression that it was all to much trouble for them.
The other branches that I have been to have always been friendly and helpful.
Perhaps it is that particular store.
13 September 2026
Reply from Currys - Plymouth
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy
Excellent quick pick up
11 September 2026
Easy to exchange radio to a different…
Easy to exchange radio to a different type. Prompt delivery of replacement
11 September 2026
The sales person was very informative
The sales person was very informative. Listened to our requirements and then made appropriate suggestions . We were given space to make a decision without being pressured.
3 September 2026
Terrible customer service & product.
Terrible customer service & product.
Refusing to repair/replace expensive Kenwood oven less than 9 months old. Despite engineer confirmed faulty
3 September 2026
Unprompted review
Reply from Currys - Plymouth
Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82044. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Shauna
Delivery service ok but installing…
Delivery service ok but installing dreadful didn't seem to know what they were doing left saying all was working went to use it didnt had to get a tradesmen in he found they had left the water in pipe twisted so they couldn't have checked it was working.
29 August 2026
Reply from Currys - Plymouth
Hi Barbara,
We’re so sorry to learn of the poor service you have received regarding your recent installation, this is certainly not the level of service we aim to provide our customers.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Thanks – Rich
Everything was perfect!
2 September 2026
Washing machine leaked damaging wooden…
Washing machine leaked damaging wooden flooring by negeligence of currys installation crew. No basic skill used. ABSOLUTE USELESS
19 August 2026
Reply from Currys - Plymouth
Hi Phil,
I am sorry you were left with that opinion, it is really disappointing to hear. We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo
Easy to order item online after viewing…
Easy to order item online after viewing in store. Delivery was fast and kept informed at every step. Delivery men helpful and courteous.
29 August 2026
Friendly and Helpful
We were met by Tuesday at the door who was super welcoming and helpful. We had been a month previously so were happy to find our way. Then a young man called Liam helped us narrow down our Laptop choice, and also the young man that helped us last time Alex also came along and gave his advice. We felt listened to and guided as we needed.
31 August 2026
Unprompted review
Staff were very knowledgeable and…A good experience
Staff were very knowledgeable and helpful
30 August 2026
Gregory
Gregory, who did the set-up on my laptop was very good with any question, which were explained in great detail, and at no time rushed, very happy all round.
24 August 2026
Easy to order
Easy to order and select a time for fitting. The fitters were friendly, polite and very professional.
27 August 2026
I had a Bosch Integrated Dishwasher…
I had a Bosch Integrated Dishwasher delivered on Wednesday l paid £115 for installation however after 2 hours 40 minutes the fitter Ed stated that he was unable to fit the original door to the new machine and he advised l would need a different machine to enable the door to be fitted! He reported his findings back to his manager and then l received an email advising someone else would be taking a look at it on Saturday however having another Tradesman at my property today Thursday he has fitted the door using the instructions supplied by the Manufacturer (which the fitter did not look at when he attempted to fit the door). The machine is now fitted & working no thanks to Curry’s and I will be requesting the £115 fitting charge to be refunded!
27 August 2026
Reply from Currys - Plymouth
Hi Rosalyn,
We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Thanks – Rich
Ordered item online on Monday evening…
Ordered item online on Monday evening for click & collect on Wednesday.
Arrived as promised,very efficient.
27 August 2026
The best customer service ever
The best customer service ever. I was fully helped and very pleased with it
17 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.