Currys - Peterborough Reviews 

The ease and alacrity with which an error was response to an incorrect allocation of a purchase.

Staff were helpful and the resolution was swift and satisfactory.

We were happy with the service we had in te shop but we booked fitting delivery and to take the old washer away they came in and did not won't to fit the washer so left my son came and fitted the washer in ten minutes

The assistant was brilliant young girl and apparently quite new to the job she was very knowledgeable, gave us the information that was required didn't push for a sale however i did buy one as well. Basically great service knowledgeable and very happy to help whatvyou want in an assistant

Pleasant and efficient. The men that came to install were excellent.

Helpful, good customer support

I have never, ever received such poor customer service from any retailer before. After a small electrical item was purchased IN STORE in August and failed to the point of being unusable after 42 days the only “assistance” Currys store could offer was a telephone number to enable ME to contact the manufacturer! It was then expected that I would parcel the item and return it to the manufacturer myself, even though the item was purchased, in person, at my local store. But,and here’s the Currys’ con, IF I had purchased Currys “Instant Replacement Plan” at the point of purchase (which I knew nothing about and it was not discussed at the time of purchase) they would have replaced the faulty item in store immediately. Basically Currys PLC are no longer accepting any responsibility for the purchase contract between consumer and retailer as detailed in the Consumer Rights Act 2015 if you do not purchase THEIR “Instant Replacement Plan”. Totally unacceptable retail practice and even writing to the Currys CEO office does not alter their decision. Will never shop at Currys ever again as they do not deserve to be in business whilst offering such shoddy customer service and unacceptable retail practices.

I ordered a cooker and fridge freezer 2 months ago, excellent experience, arrived on time, helpful delivery people, both working fine would recommend.

I ordered a security camera on the 18th august ,was told it would be delivered on 20th by premium delivery. Did not hear any thing from then ,so i cancelled the order on the 24 th august .They sent me a e-mail on the 24th (saying we are on case your order has been cancelled, No problem ,your refund will be with you in 5-7 working days.)Rang customer service on the 7th,14th,and 28 September ,All they said was they will put a request in and you will get a refund in 72 hours. Now October. no phone calls back, no e -mails. So in the end i got fed up waiting six weeks for a refund so I had to do a section75 through my Credit Card.

The young lad Sayab was very knowledgable . He taught us alot and was very helpful on which telephone was suitable for us .

Quick pick up time after order placed

Good advise, lots of help with savings

Ordered in store, which was an easy and quick process delivered in two days. Spider-Man.

The assistant was most helpful and took the sale to completion easily.

The heater arrived the next day which was great service.

Staff very helpful polite and very informative and made my purchase a pleasure

Excellent service from start to finish!

Matt was friendly, helpful and kept me informed at every stage. He explained everything clearly and made sure the product suited.

Upon collection I was equally impressed by another team member, G who quickly ensured everything was set up and ready to go.

Great service with a smile and a sense of humour, an enjoyable shopping experience at Currys. Thank you to both!

Nice services friendly guy

Ordered the purchased item in store, they said it would arrive Saturday, so drove all the way to store only to discover item not been delivered yet (they failed to explain I need to check for an email first!)
Item still not arrived Sunday so still awaiting updated email.

So sorry,did not get ladies name but she was brilliant,worked upstairs,she sold us a Dyson Hover.

Staff very helpful

the staff member