Currys - Norwich Reviews 

89
•
TrustScore 4.5 out of 5

4.4

Unit 5 Sweet Briar Retail Park, NR6 5DH Norwich, Norfolk, GB

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Rated 5 out of 5 stars

We got talking to Keanu in the Norwich branch on the Friday re buying a new laptop. He is a very pleasant young man who knew a lot about the products we looked at and gave us the impression we were ta... See more

Rated 2 out of 5 stars

Visited Norwich store to purchase a tv. Asked for some help, which was fine, however felt the assistants approach left a lot to be desired! Sold us the tv, did the necessary on screen stuff, broug... See more

Company replied

Rated 5 out of 5 stars

We were left to look at the washing machines and to make a choice without having pushy sales assistants bothering us, which I like when shopping. There did seem to be a shortage of staff on duty. Thi... See more

Rated 5 out of 5 stars

Purchased my Bosch air fryer from Curry's, ordered one day and arrived the next, free delivery. The deal from Curry's was 40% off the full price, checked the Bosch website and it was full price. Not... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Norwich

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5 Sweet Briar Retail Park, NR6 5DH, Norwich, Norfolk, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.4

All reviews

(89)

138,545 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible staff at counter made it very…

Terrible staff at counter made it very difficult to get item .
Said it wasn't there and do we really need it today .
Very bad service
Some training is definitely needed

4 October 2026
Currys  - Norwich logo

Reply from Currys - Norwich

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 5 out of 5 stars

Candy who served me was very kind

Candy who served me was very kind, understanding and patient with me, an oldie who doesn't understand technology very well. She helped me decide on the right product (and my family say she helped me chose just the right product for my needs)

3 October 2026
Rated 5 out of 5 stars

I had a highly knowledgeable member of…

I had a highly knowledgeable member of staff talk me through the complexities of laptop construction- giving me all the information i needed without being condescending or overloading my simple brain.
He took his time, at no point did he try to rush me to make a decision and was open to answering even my thickest of questions.
I felt valued and appreciated.
Thank you

23 September 2026
Rated 2 out of 5 stars

My replacements replacement, needed replacing.

Bought an expensive cooker, a real good one..

Arrived damaged had to send it back
A week later the replacement turns up damaged and has to be sent back..

My replacements replacement arrives Tuesday..

Secondly, staff took down my contact details wrong each time and had no idea when they were arriving. Replacement unit arrival woke me up at 8.30 ish am with zero warning as they were unable to call me..

Depending on how Tuesday goes..
I'll either add or remove a star

Delivery guys were great both times, not the fault of the delivery staff.

24 September 2026
Currys  - Norwich logo

Reply from Currys - Norwich

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 2 out of 5 stars

I visited Currys store in Sweetbriar in…

I visited Currys store in Sweetbriar in Norwich last Wednesday (16th September) to buy a new smart TV. The assistant was extremely friendly and helpful. I chose which TV I wanted and asked if it could be delivered as I am disabled and unable to carry it home. I was very happy to pay extra for delivery. However, I was told that as it was less than 50" they would not be able to deliver - I only need a 40" as I have a smallish living room. I asked how, as a disabled person, I was supposed to get it to my home. Understandably they could not give me an answer. When I got home (empty handed) I emailed the store to ask for their comments on what appears to be discrimination against the disabled. I received an automated email saying they would get back to me within 48 hours. On Friday evening I emailed again saying I was disappointed not to have received the promised response. By today (22/9) I still have not received a reply.
Meanwhile I ordered my 40 inch smart TV from Argos who delivered it at a time to suit me at a very small delivery charge.
Last time I bother with Currys!

16 September 2026
Unprompted review
Currys  - Norwich logo

Reply from Currys - Norwich

Hi Ina, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR74546. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Rich

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