Currys - Dumfries Reviews 

49
•
TrustScore 4.5 out of 5

4.6

Unit 6 Dumfries Retail Park, DG2 0NU Dumfries, Dumfries & Galloway, GB

•

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Rated 2 out of 5 stars

Service was appalling. One woman made direct eye contact on multiple occasions but didn’t acknowledge us or come to serve us. 4 staff members in total who were standing around all looked and saw that... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly and very helpful. They price matched my item which I didn't think was possible! Happier to buy locally and in an actual shop (which often isn't an option) than on-line. Item still... See more

Rated 5 out of 5 stars

Your staff made the experience very enjoyable. Cody provided so much useful information and was a pleasure to deal with. Stress free oven shopping . Thank you!

Rated 5 out of 5 stars

I ordered the wrong kind of oven so it had to go back but the staff at the Dumfries store could not have been more helpful when ordering the correct kind.


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Dumfries

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 6 Dumfries Retail Park, DG2 0NU, Dumfries, Dumfries & Galloway, United Kingdom

  • 03445610000

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.6

All reviews

(49)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Service was appalling

Service was appalling. One woman made direct eye contact on multiple occasions but didn’t acknowledge us or come to serve us. 4 staff members in total who were standing around all looked and saw that we were waiting at the till but did not come to serve us. The poor wee lass that did eventually come was lovely.

22 October 2026
Currys  - Dumfries logo

Reply from Currys - Dumfries

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Rated 4 out of 5 stars

Early delivery

The item I bought online was expected to be available to collect on Wednesday but was a day early which was great👍
Had to wait 20 minutes as the store was very busy but staff were apologetic and friendly

20 October 2026
Rated 5 out of 5 stars

Really helpful staff

I ordered the wrong kind of oven so it had to go back but the staff at the Dumfries store could not have been more helpful when ordering the correct kind.

22 October 2026
Rated 5 out of 5 stars

Excellent staff.

Your staff made the experience very enjoyable. Cody provided so much useful information and was a pleasure to deal with. Stress free oven shopping . Thank you!

21 October 2026
Rated 5 out of 5 stars

Staff were friendly and very helpful

Staff were friendly and very helpful. They price matched my item which I didn't think was possible! Happier to buy locally and in an actual shop (which often isn't an option) than on-line. Item still to be delivered and fitted so hopefully will have the same positive experience.

19 October 2026
Rated 3 out of 5 stars

Paid for next day delivery as really…

Paid for next day delivery as really needed quickly and it never arrived on time

16 October 2026
Currys  - Dumfries logo

Reply from Currys - Dumfries

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR76734

Rated 5 out of 5 stars

My experience in Curry's purchasing an LG TV.

Goods purchased were explained and demonstrated in detail by sales member and spent focused time with me to assist me in making my decision to purchase the product. Felt fully comfortable with and no pushy pushy sales person, just a professional approach.✔️✔️

15 October 2026

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