Currys - Cardiff East Reviews 

52
•
TrustScore 4.5 out of 5

4.4

501 Newport Road, CF23 9AD Cardiff, South Glamorgan, GB

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See what reviewers are saying

Rated 5 out of 5 stars

From the moment we entered the store we were introduced to to lady called Gail. She was so helpful knowledgeable gave excellent advice on all items we needed to purchase nothing was too much trouble s... See more

Rated 5 out of 5 stars

Pete, the sales guy, was terrific and made sure that I knew all the details about the fridge/freezer and that the dimensions were correct etc.. He also took me through the purchase options so that I... See more

Rated 5 out of 5 stars

Really pleased with my experience at Currys. Zain in sales was extremely helpful, friendly and knowledgeable, taking the time to answer my questions and help me choose the right TV without any press... See more

Rated 4 out of 5 stars

Bad before the good.. Fahan made too many mistakes and was very dismissive. I was told that he is new however, the information that he was being told was, by me. Fahan ordered the wrong phone mode... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Cardiff East

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • 501 Newport Road, CF23 9AD, Cardiff, South Glamorgan, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering from Currys was seamless

Ordering from Currys was seamless. Ordered in store with helpful staff. Stephen took care of everything from sale, installation and delivery. (Chosen by me) Communication was there from start to finish. Installation guys were lovely too, friendly and polite and got on with the job leaving everything clean and tidy. Oh' and they telephoned to say they were on route too. I will be using Currys again for sure. Well done Currys at the Newport Road Cardiff site.

22 September 2026
Unprompted review
Rated 4 out of 5 stars

Bad before the good..

Bad before the good..

Fahan made too many mistakes and was very dismissive. I was told that he is new however, the information that he was being told was, by me. Fahan ordered the wrong phone model and mispelt my name after I had spelt it out for him. I did not appreciate how we needed to move three times during the single transaction. (Near tills, seated computers then to a mid-store till.)
The only reason I scored so high is because of Fozia Salim. She went above and beyond to ensure that the moblie exchange and my comfort was her highest priority. Nothing was too much. My disabilities were seen and attended to without hesitation and fuss as if I were someone she had known for years. (Instinct rather than over-bearing) (which I wholeheartedly appreciated. Thank you!) She remembered our conversation from the previous visit and was able to effortlessly hand me over to Leighton after she, once more, checked all the information was correct. Leighton was brilliant, very attentive and thorough. Both Fozia and Leighton were able to ease my mind and I genuinely felt lighter after leaving. Customer service at its finest. Thank you again Fozia Salim.

25 September 2026
Unprompted review
Rated 2 out of 5 stars

My appliance was supposed to be…

My appliance was supposed to be installed, but they left the appliance just standing in my kitchen

29 September 2026
Currys  - Cardiff East logo

Reply from Currys - Cardiff East

Hi Rachel,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 5 out of 5 stars

Superb Service and delivery!!

Excellent service and lots of help from the staff… I am very pleased with my purchase and my delivery. It’s an excellent fridge freezer and the delivery drivers put it into the space and took away my old freezer. Thank you!!

16 September 2026
Rated 1 out of 5 stars

Never fail to disappoint …

well unless in a bind I never use curry's and thankfully you didn't disappoint this time either, what's the point of a shop if you never have any thing in stock, hence ordered online to then have to pay £25 for delivery as you can't send it for pick up in store.

25 September 2026
Currys  - Cardiff East logo

Reply from Currys - Cardiff East

Hi Mark,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 2 out of 5 stars

Very poor staff availability

I rang the Curry's helpline before i went, asking if they had a service to set up the tablet I was buying. I am elderly and there is no way I could do this myself. they assured me that for £40 this service was available. I drove all the way to the store to be told, No they don't do that, they haven't got enough staff. They are certainly very understaffed. people were waiting ages to be served.

18 September 2026
Currys  - Cardiff East logo

Reply from Currys - Cardiff East

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Website claimed item would be ready to…

Website claimed item would be ready to collect instore on the 17th. I’ve had no updates whatsoever since the order was initially placed! It’s now the the 18th and still none the wiser. Curry’s have gone downhill drastically in recent years.

18 September 2026
Currys  - Cardiff East logo

Reply from Currys - Cardiff East

I am sorry you were left with that opinion, that is really disappointing to hear. Thank you for taking the time to provide your feedback on your experience.

Thanks - RD

CUR74390

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