We were approached by Joseph who explained that the automatic lift door was tricky (ie, not automatic), and how to use it... in fact he walked up the stairs to open the door for us. We made our... See more
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Great communication and everything was easy on collection. Staff at our Currys in Banbury are fantastic. We have had lots of positive experiences there inc out last mobile phone contract to the... See more
Such a pleasure to speak to an actual person in the UK when I begain a sales call, even at 7.30pm at night and the delivery drivers happily took my washing machine up and internal flight of stairs and... See more
Over the last year I have tried and failed to buy in store: a memory stick for my laptop - the entire display was bare of products several weeks running; a Freesat box - the only one in stock was, I... See more
Company replied
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Banbury
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 2 Banbury Cross RP, OX16 1LX, Banbury, Oxfordshire, United Kingdom
- 03445610000
4.4
Excellent
41 reviews
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Delivery service was very prompt and…
Delivery service was very prompt and quick as well.
22 October 2026
Great service and help with collection.
22 October 2026
Great service from Joseph...
We were approached by Joseph who explained that the automatic lift door was tricky (ie, not automatic), and how to use it... in fact he walked up the stairs to open the door for us.
We made our choice of a fridge freezer and requested that Joseph processed our order so that it counted toward his targets. His efficiency, politeness and overall customer service approach is to be applauded, and was mentioned to the store manager at the time.
This was in total contrast to another recent visit to this store, which was mentioned to the same store manager at that time too!
Should also mention that the delivery drivers provided a great service with politeness too.
16 October 2026
Such a pleasure to speak to anyone…
Such a pleasure to speak to an actual person in the UK when I begain a sales call, even at 7.30pm at night and the delivery drivers happily took my washing machine up and internal flight of stairs and removed my broken one..
17 October 2026
Unprompted review
Very helpful staff and wide range of laptops on display.
The staff were very knowledgable, helpful and patient. I was able to compare in person two laptops I was trying to decide between. Being able to handle and compare them for weight and size and the size of fonts on the screen, enabled me to decide between two similar laptops and know that I’d made to right purchase for me. Thank you staff.
19 October 2026
The Service from the staff that severed…
The Service from the staff that severed me from Start to finish was great I forgot the names of the two lads one had glasses give they both need a raise they helped me buy my DJI osmo pocket 4p
16 October 2026
A pleasant purchase…
From the start of the phone call to the next day delivery, can't fault the excellent service
18 October 2026
I did an online click and collect and…
I did an online click and collect and also purchased an item from store, quick and efficient, friendly service
17 October 2026
From when we walked into the store to…
From when we walked into the store to the day our cooker was delivered the whole transaction went smoothly. The staff in store were brilliant and the delivery guys were so friendly and accommodating. Very happy
14 October 2026
Great communication and everything was…
Great communication and everything was easy on collection.
Staff at our Currys in Banbury are fantastic.
We have had lots of positive experiences there inc out last mobile phone contract to the point we would never go anywhere else.
This has to be one of the friendliest stores in the country!
Well done Currys (Banbury) for employing exceptional staff!
17 October 2026
Excellent young lady who served us
Excellent young lady who served us, knowledgeable and helpful.
15 October 2026
Success at finding staff and making a purchase
It was the 1st time we have been to
Your store and found staff availability. The gentleman was very friendly and helpful and we bought a computer which we fully understood before we left the store.
11 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
dreadful customer service
dreadful customer service. We bought an integrated dishwasher that went wrong from day 1. The engineer wrote it off and I thought it would be a simple case of obtaining a replacement, including having it installed. However Currys refused intially to offer an exchange, then refused to re-install it. They said we should pay for the installation which would have meant that we would have been over £100 out of pocket for a faulty machine that they supplied. The call handlers were obstructive, the local store simply wouldn't discuss anything with us unless we physically went in (we lived over 100 miles from the store), & failed to return our calls. Even when we finally got through to the customer complaints team it was an uphill struggle to get them to agree to install a new machine or offer any compensation for the hours spent on the phone trying to sort this out. The final insult was their offer of a £50 Currys voucher as compensation. Truly dreadful service and I'm not sure how they are still in business. Whatever their prices I'd suggest paying more and going elsewhere or accepting that if you have a problem, you won't get any assistance from Currys.
4 October 2026
Unprompted review
Reply from Currys - Banbury
Dear Ms Jones, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76478. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
Everyone in the store was very helpful.
13 October 2026
Excellent shop…
Very efficient lady was veryhelpful and polite.
The lady and the gentleman carried the tv to the car and loaded for us
13 October 2026
Purchased a fridge freezer
Purchased a fridge freezer. Sales assistant was friendly fast and efficient. No fuss whatsoever. Delivery guys also great
10 October 2026
Brilliant service and very helpful…
Brilliant service and very helpful staff , thanks
10 October 2026
A very helpful and knowledgeable staff…
A very helpful and knowledgeable staff member who dealt with my collection from store.
8 October 2026
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