Currencies Direct  Reviews 

19,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated account managers for their exceptional professionalism, friendliness, and clear guidance throughout various international transactions. People note that staff members are extremely helpful, patient, and consistently responsive when handling complex currency transfers. Consumers also highlight the impressive efficiency of the platform, noting that payments and account setups are processed very quickly. Reviewers appreciate the highly competitive exchange rates and regular progress updates provided during the entire transfer process. Many users emphasize that the straightforward service and user-friendly website make sending money abroad completely stress-free.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during their interactions. Reviewers... See more

Service

Users describe positive interactions with service, highlighting fast and efficient transfers that often clear... See more

Customer service

People report positive experiences with customer service, highlighting responsive and supportive account... See more

Payment

Customers had positive experiences with payment, noting that transactions went very smoothly and were... See more

User experience

Clients share positive opinions on user experience, highlighting how efficient, helpful, and personable the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Currencies Direct for many years to handle regular.transfers between UKP and Euros. I recently needed to divide a large.sum between 3 countries and Freddie Vyian dealt.with this admirably,... See more

Rated 5 out of 5 stars

This was the first time I had used Currencies Direct so I was a bit apprehensive. My Account Manager was Megan Lee. She was great throughout the whole process, guiding me through what I needed to... See more

Rated 5 out of 5 stars

The entire business of transferring the U.K. funds to pay for our French house purchase via the Notaire in Euros could have been particularly stressful. When I asked my bank about Currencies Direct th... See more

Rated 5 out of 5 stars

Wanted send money from UK to our son and his family in Canada. Used our High St bank previously which was expensive to do but convenient, we no longer have any High St banks. I used google and Martin... See more


Company details

  1. Currency Exchange Service

About Currencies Direct

Written by the company

Sending money abroad with Currencies Direct couldn't be simpler - get a quick quote now!


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Established in 1996 Currencies Direct was the first non-bank foreign exchange provider in Europe. Today we’ve helped over 500,000 customers, offering straightforward payments solutions to businesses operating in international markets. With detailed market insight and expert consultation, we help our customers mitigate the risks associated with currency exposure, make smarter currency management decisions and expand their businesses globally.

Currencies Direct

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(19,718)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and excellent service to obtain best available exchange rates

I am extremely grateful to Currencies Direct, and to Jeremy Warr in particular, for the recent help that they gave to me with a currency transfer to ensure that I attained the best achievable exchange rate. It was the second such transfer that I had made via Jeremy in recent years and the key characteristics of this service were the same: Great efficiency, a simple process, excellent guidance through the steps necessary to make the transfer and exceptionally friendly, professional and helpful explanations. The online aspect of the service is also easy to understand, simple to use and reassuringly secure. I am very grateful for the excellent service that I received from Jeremy; and if I need to make similar transactions in future I would not hesitate to be in touch with him again.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional well respected company

The entire business of transferring the U.K. funds to pay for our French house purchase via the Notaire in Euros could have been particularly stressful. When I asked my bank about Currencies Direct they said that they were a well known and reputable company. Freddie Vyvyan was our account manager at Currencies Direct, and he made sure the transaction was seamless. He was very professional and at no time were we rushed into making any decisions. He was very patient and explained everything related to the exchange rate process very clearly. I highly recommend Freddie and Currencies Direct.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Transferring money internationally is STRESSFUL!

Transferring money internationally is stressful, full stop. I began working with Freddie Vyvyan at Currencies Direct back in August 2025. We were planning a move from the US to Ireland, and Freddie helped me with my 1000 questions. He was very patient and responded to every silly question.

Fast forward to this year; we finally purchased a home, and we had to move a larger sum to Ireland. Next level stress unlocked!

I was grateful for the relationship I built with Freddie, so I sent him a note letting him know I was ready to transfer the funds for the home purchase, and he was a great help to me. He walked me through all the steps and kept an eye on exchange rates for me. He informed me there would be additional security steps this time, which I was grateful for. Everything went perfectly!

Now, Currencies Direct may not be the least expensive option out there, HOWEVER, if security, speed, and trustworthiness are at the top of your list, then I cannot recommend them enough! They are worth it for the peace of mind that you know your money will arrive on time, and you will have an expert, like Freddie, to guide you through the process and keep you calm.

I can't say enough good things about them. I am truly grateful for their help. Thank you again, Freddie - you're a star!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I was nervous at first, but it was easy to set up an account, thanks to Lena. My Account Manager, Freddie Vyvyan, was very helpful and professional at all times and made the whole process easy for me. CD are definitely trustworthy and provided great service through 2 separate transfers, particularly with timely emails to notify significant events. Based on my experience, I highly recommend them.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Reliable & Transparent

Currencies Direct provides a great service! Their team is very responsive, and their exchange rates are completely transparent with no hidden fees. Quick, seamless, and trustworthy—highly recommended!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly.recommended

I have used Currencies Direct for many years to handle regular.transfers between UKP and Euros. I recently needed to divide a large.sum between 3 countries and Freddie Vyian dealt.with this admirably,taking all the stress out of what I found to be a complicated series of transactions. I will.continue to use Currencies Direct for future transactions.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

very straightforward

It was a very straightforward process. Freddie gave clear instructions and was proactive in contacting me as funds went through in tranches. I got through to Freddie quickly when I did call.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward fx

I dealt with the same person (Freddie Vyvyan) from first contact until the completion of the transaction. Freddie was helpful, friendly and professional throughout. I have dealt with many fx companies over the years and have not had a better experience.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Help with a larger some of money. Freddie was fantastic..really helpful and knowledgeable but not at all pushy. I was so wary as it was a new process and involved savings but Freddie made it all seem less scary.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I used Currencies Direct…

My wife and I used Currencies Direct while moving overseas to transfer funds and it was a great experience. Freddie Vyvyan my account manager was super helpful guiding us through the entire process with which we had zero prior experience. Freddie explained everything we needed to know, answered any questions that came up promptly, and was a true professional throughout. Highly recommend him and Currencies Direct.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best Staff


The fact that after 4 years of inactivated account they still responded immediately, despite the official closure on Saturdays they reopened the account immediately.
Both member of staff were absolute Gems, polite, friendly and very clear about the steps that needed to be taken (just clicking on links sent).
A big well done and congratulation to the company for having such dedicated staff:
Taginder Wasir, who took my call and was ever so quick to transfer me to, Kate Harris who within less than a minute set me up.
These two wonderful people deserve a well deserved promotion and gratitude from the company. As from my side, Thank you both so much!
Thank you again
A very keen customer for more than 8 years, Saturday, 18/08/2026.

15 August 2026
Unprompted review

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