Terrible!!! Stay away from their online store. I ordered an item and received something totally different. I had to retour it, the customer service was terrible...in the end I didn't end up with the i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Returned two items in person in a store (after registering the return online and presenting the QR code). Received a payment for 1 of the items and no acknowledgement of the second, and no response fr... See more
I ordered 2 tshirts online on swiss website. I did not like them and returned them together in 1 package. I have only received confirmation that 1 was returned. I have contacted customer service throu... See more
I've been shopping at C&A since I was a little kid. The clothes have always lasted long. The price for value ratio is amazing. My favourite item from there, a basic top, I've been wearing for approx... See more
Company details
Information provided by various external sources
Neue Modewelten entdecken. C&A - Qualität, die anzieht. Jetzt im C&A Online Shop bestellen
Contact info
People also looked at
C&A online store is a scam
C&A online store is a scam and should be avoided at all costs! Their warehouse lost my package and the company refuses to refund me back my money! I have sent them numerous messages about the missing package but C&A ignored me completely and has done absolutely nothing to resolve this issue. Absolutely awulf company.
5 April 2019
Unprompted review
I bought a lot of clothes
I bought a lot of clothes for my small daugher and me. Some of the clothes smelled very bed and we had to return it. My maternity trousers left color all over my underwear. I sent an complaint to C&A customer service, also wondering about the quality of their colors especially when it comes to maternity department, and I am waiting for their reply. The price of the clothes is ok.
17 October 2018
Unprompted review
I purchased several clothes from C&A…
I purchased several clothes from C&A (store) a few months back, because I was in a big hurry, before going abroad - several pairs of jeans, tops and sweaters. I did not give it much thought.
However, looking back - these are very good clothes! And the prices are very low! Pleasantly surprised.
29 April 2018
Unprompted review
CUSTOMER SERVICE AND DELIVERY TO BE …
CUSTOMER SERVICE AND DELIVERY TO BE IMPROVED
I buy the clothes for my daughter, the ratio quality/price is excellent.
The customer service and the delivery procedures are terrible.
In the shipment confirmaton e-mail the track&trace link never works so you are forced to call both C&A and DHL to get more informations.
This influence of course the delivery times that are too long.
20 November 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.