Culture Kings Reviews 

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I had such a great experience with Culture Kings customer service today, and I especially want to recognise Donna for her amazing help.

I accidentally ordered the wrong size for one of the jerseys and contacted the team hoping I could change it. Donna was incredibly helpful, friendly and efficient from start to finish. She not only helped me sort out the size change, but also went above and beyond to assist with my new order and made the whole process so easy and stress-free.

It’s honestly refreshing to receive this level of customer service. Donna genuinely cared about getting everything sorted for me, and I really appreciated how supportive and professional she was throughout the whole process.

Thank you so much, Donna! Culture Kings is very lucky to have you on the team. You absolutely deserve the recognition! ❤️

Quick easy and friendly service. Donna made my experience perfect!

Donna was really helpful, She had help me cancel my order and get a refund

Donna was very helpful , when I ordered the wrong thing and it was very sweet and kind of her. Very grateful that she helped me out !!! 😁😁

I ordered a hat on a Saturday night and realised the I ordered the wrong size the next day. Unfortunately I couldn’t call anyone at CK as no one works on Sundays so I sent an email instead. A lady named Donna helped me out, and texted me the next day as early as possible around 6am which was really handy as I thought i would have to call. Donna really helped me out and kept me up to date with my order, she also did it with kindness and care….. 10 stars for Donna🔥🔥

I'm very happy with Culture Kings customer service! Donna responded promptly and kept me updated throughout which was super helpful. She was really kind and resolved my query promptly and without any issues which I really appreciate! It felt good knowing I was speaking to a real person and receiving a human response, not some regurgitated AI or corporate nonsense. Thank you Donna!

Gabby was amazing she helped me out and figured it out for me Thankyou.

Donna helped me quickly resolve an issue with my order when I mistakenly bought the wrong color.

Gabby was the best! Helped me out so much!

Donna was able to help me! Amazing shirts and customer service!!

I’ve always had a great experience ordering from culture kings, but today was even better.

My shop account pulled my old address and put it as my delivery address on my order. As soon as I realised I emailed the team asking if the delivery address could be changed and I had an amazing team member called Ailean help me straight away!!

In less than 4 hours (on a Saturday morning) I had an email from Ailean letting me know my address had been updated as requested and everything was all good.

Thank you so much Ailean for your help! I would have been completely screwed otherwise, so you’ve made my day!! Personally, I think you should get a raise. You got me out of a seriously tight spot and I really appreciate it.

I requested a size change at the last minute and Donna was able to make that happen for me so i want to give all praise to her & her efforts! And i been shopping with yall for the last 5 years and there’s never been any disappointments so therefore I will continue shopping with you guys shoutout Culture Kings!

She was calm and collected, quick and efficient. The tone of her voice and her accent made it even better! I wish she was the narrator for the books I listen to on audible! I love me some Alphonsine!!!!!!!! Seriously though I needed an address change (as this is a gift) and she was right on it! You’re lucky to have her!!

I am very pleased with the help I received from Donna. I purchased the wrong size shoes and she was able to stop my order and re do it with the right size before it was packed and dispatched. I am very grateful.

It’s been great ordering from Culture Kings. On my most recent order, I made a mistake and sent my order to my old address. Donna fixed it for me in a jiffy and made it right!

Gabby made resolving my issue a breeze and instructed me that she was able to stop my order from dispatch and was able to correct it.

Gabby was quick to respond and correct the issue.

Donna was very helpful, she was able to cancel my order which is what I requested, she was super fast with the response and cancelation. Great customer service!