Has been four weeks since my order for the Sons of Russ book went missing. Customer service is painfully slow, they contacted me last week saying they reached out to their US distributor about sorti... See more
Company replied
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Has been four weeks since my order for the Sons of Russ book went missing. Customer service is painfully slow, they contacted me last week saying they reached out to their US distributor about sorti... See more
Company replied
Misinformation and dreadfull comms. I pre-ordered 2 books in January, got an email in March saying they would be shipped next month and followed up with them through all of May and into June. These ha... See more
Company replied
Absolutely excellent customer service. Regarding the return of a damaged product – these things can happen – Cubicle 7 went above and beyond in terms of speed and with a no-nonsense, “say no more... See more
Company replied
You guys are onto something awesome, wrath and glory has soo much protentional. please focus on datasheet's and assisting the home brews that appear for apps and character sheet creation. look at the... See more
We're the multi award winning team behind Warhammer Age of Sigmar: Soulbound Roleplaying Game, Warhammer 40,000 Wrath and Glory Roleplaying Game, Warhammer Fantasy Roleplay Fourth Edition, Doctor Who Roleplaying Game, The One Ring™ Roleplaying Game, Adventures in Middle-earth™ and many more!
Unit 6, Block 3, City North Business Campus, K32DP60, Gormanston, Ireland
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Product and Pdf package were great. But when i order trackable delivery for extra money, i want actual trackable delivery
Purchased all PDF copies of the Wrath & Glory RPG.
Love the two fold download option, Direct and via Drive Thru RPG. Really made it easy to get the files.
The files are suberb quality, amazingly clear text and images throughout.
Highly recomended.
Not only is their customer service prompt, but they are always willing to help, despite me having to switch my address multiple times at a turbulent period in life. They make everything a breeze! And their product is top notch, they have ressurected the Warhammer RPG, do wonderful thing with 5th edition! I'm waiting on my year end bonus to buy up ALL the collector's editions I'm missing! Love you guys from Poland - Michael
I ordered a product for my wife before Thanksgiving. Order date Nov 24, current date, Dec 19. I have yet to receive the item, or even a courtesy email explaining when I should expect the order to be fulfilled. I've received 3 emails in total, 1. Order confirmation 2. A survey request on my experience. 3. A survey request on my experience. So here is my honest rating of my experience, if I was hard off and ordered this for my child, I would be absolutely distraught. As-is, I will absolutely abstain from future online purchases through Cubicle7. Due to this, I am hesitant to ever order from Cubicle7's website ever again. It is likely you have lost a repeat customer.

Reply from Cubicle 7 Entertainment
Something they do atleast with their warhammer 40K: wrath and glory books with you get a pdf when you buy the physical version. This is amazing! I think more companies should do this. While the books took a little bit to get to me I immediately had access to the pdfs so my campaign could go on!
A fantastic game company with excellent customer service and products! Everything is perfect every time, no idea how they do it!
Fantastic books, created with love and care! Very fast delivery abroad! And well-packaged! Great company to do business with!
I bought Imperium Maledictum for me and a friend of mine but unfortunately there were some shipping mistakes.
I proceded to contact their customer service and they helped us out a lot.
The Core Rulebook and GM Screen are of an amazing quality.
Heavily recommended.
Just got my books and I am extremely pleased with the quality and appearance. Absolutely exceptional!
Got one each of the editions and game-master screen. All are excellent but the special edition core book is gorgeous.
There was a problem with the delivery address I had supplied. Matthew from customer service contacted me and it was sort out in 2 quick emails. Excellent customer service for a problem I created 👍
Great product, great service! Imperium: Maledictum is incredibly well designed and so fun to play.
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