Cubefunder Reviews 161

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We cannot fault Cubefunder, a great team to work with, and they funded our growth within the same day of the meeting date we received the funds, and we have already seen profitable sales given the sto... See more

Company replied

Rated 5 out of 5 stars

Hi, I have been using Cube Funder for the last 7 months now and I must mention here that Cube Funder is extremely good agents to provide the funds when needed. Special mentions goes to Abbie Stapleton... See more

Company replied

Rated 5 out of 5 stars

We needed a loan for our newly established business. Cubefunder approved us within a couple of days then gave us our own loan representative who was so helpful. We gathered all relevant documents, s... See more

Rated 5 out of 5 stars

I Be with Cubefunder for 3 years now and I can tell you Cubefunder can trust and Abbie she's be help me for over 3 years now a fantastic and vary professional , I'm vary happy for wath Cubefu... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

At Cubefunder, we understand what it is like to own and run a small to medium-sized business. Even when things are going well, cashflow can be an ongoing struggle and a source of much stress. That is why when we reviewed the existing funding options for SME’s, we felt something new was required. At Cubefunder, we lend from £5,000 to £100,000 with repayment plans that suit your business. Our repayment models react to how and when you receive payments from your customers and adapt so that repaying your loan is as easy as possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Dishonest,information seekers with sever lack of communication.STAY AWAY

Would give less if i could after being told i had passed giving all my information and having a meeting signing all forms etc.I planned an event and the purchase of a catering van.The day the funds were due for release i was told via email they would be processed that day and by no less than 3 staff members on the phone including management that it would be that day Come 5 minutes before they closed i recieved an email of rejection.Was meant to have a phone call back no phone call came.This has majorly damaged my reputation as I have had to let people down that i took business from on the basis of the loan plus lost alot of revenue because of this.Legal action is being saught.Nothing short of scam artists.STAY CLEAR no indication it may of been accepted I have it in black and white via email i was being funded you even set up a direct debit for repayment so I have every right to take legal action.....in response to the comment early indication is false i was told it had been and was being funded.I was notified 5 minutes before they close and no body contacted me back when I phoned to question what was going on.This caused damage to reputation and loss of earnings even there replys are dishonest.I have everything in black and white

29 October 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Dear Lisa,

We are sorry to hear about your experience in applying for a loan with us.

Our goal is always to offer our potential customer a straightforward and user friendly loan application experience. We understand you feel this was not achieved in this instance.

We can assure you we take all reviews seriously and we will do our best to address yours.

In reviewing your complaint there appears to had been initial indications that your application would likely be successful. However, that was not ultimately the case, and confirmation in writing was sent to you accordingly indicating your loan application had been declined.

We always aim to offer loans where possible, but this is unfortunately not always the case.

Sorry for any inconvenience caused.

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Excelent process…

great help and support throughout and funds in place by the time it was required

Smooth and efficient process, thanks, Max

7 September 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Stephen,

We hope you are well!

Thank you very much for taking some time to leave us a review!

We appreciate your kind words and we're glad we could help you and your business.
Max will be glad to read your review!

Kind regards,

The Cubefunder Processing Team

Rated 1 out of 5 stars

ask for the information that is totally…

ask for the information that is totally irrelevant for the funding anyway we ended up getting it all for them they keep ringing and leaving text massages to say that they are looking to fund your business totally waste of time.Hopefully you lot get of all the data that you have asked us to provide you as we never had to do this before with any other company.

29 July 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Sam,

At Cubefunder, our top priority when looking to provide business funding is that our loans will be affordable to the business applying. We do need to request relevant information from our customers so we make sure we are doing the correct lending decision.

We are sorry we were unable to provide funding to your business on this occasion. Whilst we want to help as many businesses as possible, it’s imperative that we make responsible decisions to not put any further strain on business owners.

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Cubefunder were great

Cubefunder were great from start to finish easy straight forward process and they seem to really care about our business. Highly recommended.

10 June 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi,

Thank you so much for sharing your experience with us.

We work hard to turn people's dreams into reality and plans into action and, we are glad we could help you and your business - it is exactly what we aim for.

Glad to hear that you had a quick and painless experience.

All the best!

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Cubefunder has been a lifesaver for us…

Cubefunder has been a lifesaver for us over the last 18 months. We are delighted with our experience, and would not hesitate to recommend them. The team are all very professional and efficient, and offer guidance and support when things don't quite go accordingly to plan!

8 June 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Luke,

I hope you are well!

Thank you for taking some time to leave a review for us on Trustpilot!

This means a lot to us as we continue to scale with you!
We are glad we have been able to help you and your business over the last 18 months.

We look forward to continuing to work with you to help grow your business!

All the best!

Kind regards,

The Cubefunder Processing Team

Rated 4 out of 5 stars

I have used Cubefunder twice for short…

I have used Cubefunder twice for short term business loans and whilst they are expensive there are no early repayment fees which is what we were looking for. Transparent and open about charges so you know what you are getting into when you sign up.
Service and communication is great and Abbie and Julian in particular have been very helpful.

7 June 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Alison,

Thank you so much for taking the time to leave us a review.

We are happy to hear that you have been a part of our story for a while now. We are glad we were able to help you and your business.

Abbie and Julian are fantastic and they will be delighted to hear your feedback!

All the best!

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Very good services

7 June 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Mohammed,

I hope you are well!

Thank you for taking some time to leave a review for us on Trustpilot!

We appreciate your kind words and we're glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 1 out of 5 stars

The most ridiculous business loan offer ever received

I've applied for a £40k business loan and after asking me for a wide range of documentation and information with a good chunk of it irrelevant to the purpose of the loan, they then came back to me with an offer of £15k (repayable over 12 months at £100/day), which is an utter joke considering our business revenue, and with a lending fee of over £9K, which is even worse than the worst shark loans out there, and not the same one stated on their website.

That's not all, the ridicolous loan offer was only valid on the basis that I would be happy to sign a "Personal Guarantee, Debenture, Goods Title and a restriction on my property".
LOL... they probably haven't realised we're in the year 2021 now!
Absolutely shocking!!!

P.S. responsible decision LOLS... we could repay £15k within a week, what's the point?!
Why don't you offer us £500 then!? that's even more responsible.

7 May 2021
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Collins,

At Cubefunder, our top priority when looking to provide business funding is that our loans will be affordable to the business applying.

We are sorry we were unable to provide funding to your business on this occasion. Whilst we want to help as many businesses as possible, it’s imperative that we make responsible decisions to not put any further strain on business owners.

Kind regards,
The Cubefunder Processing Team

Rated 5 out of 5 stars

Excellent service again and again!

Excellent service again and again!
Excellent service, very friendly and everything was explained clearly. Usually I am dealing with Abbie or Heley who were extremely helpful again and guided me through the process seamlessly. I highly recommend!! Thank you Cubefunder and Abbie and Heley.

27 November 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Lyubo,

Thank you very much for your kind words and valuable feedback!
We work hard to turn people's dreams into reality and plans into action and, we are glad we could help you and your business, especially in these difficult times -it is exactly what we aim for.

Your feedback means a lot to us.
All the best!

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Exceptional Company.

I can honestly say that I have never dealt with a more kind honest accommodating company ever.

Abbie and Hayley helped my business through difficult times and also helped me grow my business successfully, Not only was they both there from start to finish they gave me so much support through the on going situation of covid,

I recommend Cubefunder especially for business, they are the most loyal company I have had the absolute pleasure in working with.

Thank you Abbie & Hayley my company would not be in the position it is now without your ongoing support.

Kind regards,

Nicola
Director

CCC

12 November 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Nicola,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business, especially in these difficult times.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Nice service and very quick

16 September 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Scaffolding PL,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Excellent customer service from Hayley

Excellent customer service from Hayley, very helpful from start to finish! Happy to answer any concerns or questions you may efficiently. Would definitely recommend this company to any business looking for some funding! Thankyou from Trent Industries LTD

9 September 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Karl,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Great team to work with

Great team to work with. We have received several loans from cubefunder for our expansion. Their simple and quick process made it easy for us to qualify and their rates have been lower than other online lenders. We highly recommend them.work with. We have received several loans from cubefunder for our expansion. Their simple and quick process made it easy for us to qualify and their rates have been lower than other online lenders. We highly recommend them.

17 March 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Ashish,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 1 out of 5 stars

AVOID

avoid. it is scam to get your details and signatures. you will never get money. it is all about get your details only. you will notice that during a process if application.

8 March 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey DSM,

Thank you for taking the time to leave us a review.

Our top priority when looking to provide business funding is that our loans will be affordable to the business applying. We are sorry we were unable to provide funding to your business on this occasion.

We apologise if you felt we wasted your time.

Kind regards,
The Cubefunder Processing Team

Rated 1 out of 5 stars

Complete waste of time

Complete waste of time, scammers!!
Be aware...

6 February 2020
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hi Tony,

Thank you for taking the time to leave us a review.

Our top priority when looking to provide business funding is that our loans will be affordable to the business applying. We are sorry we were unable to provide funding to your business on this occasion.

We apologise if you felt we wasted your time.

Kind regards,
The Cubefunder Processing Team

Rated 4 out of 5 stars

EXCELLENT CUSTOMER SERVICE

Always fantastic service from Cubefunder. Although a slight glitch that was soon rectified by the team.

11 December 2019
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Sue,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Sorry about the small mishap, glad our team were able to sort it out immediately for you.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Great service

Great service. Very quick and efficient. Great customer care. These are the things that are important to me as a business owner.

7 December 2019
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Smilemaker,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Reliable funding group

Reliable funding group! Specially for small businesses

28 November 2019
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Greg,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 5 out of 5 stars

Cubefunder were fantastic throughout…

Cubefunder were fantastic throughout the whole process of our loan process. Fast, efficient and friendly. They even came out to meet me in my business facility to learn about how the business runs which was nice to build a great business relationship.

Thank you so much

Katie Cannon
Director of Backflip Gymnastics

15 November 2019
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Katie,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

Rated 4 out of 5 stars

ATS - Thank you Hayley.

'Recently, ATS have reached out to Cubefunder, who’s staff and a particular Ms Hayley Turner, were very professional and had a good understanding of the nature of our business, which assured us that they were the right company for us. Hayley is always available to offer sound advice and actually visited our offices, which was very encouraging. We would have no problem recommending Cubefunder and Hayley to any business’. Mike Mansell – Office Manager at ATS.

11 November 2019
Unprompted review
Cubefunder logo

Reply from Cubefunder

Hey Michael,

Thank you for taking the time to leave us feedback, we're so glad we could help you and your business.

Kind regards,

The Cubefunder Processing Team

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