Crystal Clear Concepts Reviews 88

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelli... See more

Company replied

Rated 5 out of 5 stars

System works great. The water in my city has a very heavy chlorine smell and taste, however that's been resolved with the water softener installed by Crystal Clear Concepts. Josh Boushee came out... See more

Rated 5 out of 5 stars

I was impressed with this team's professionalism and hard work. They worked up until 9:30pm without complaint. In fact, they genuinely had great comments about their company and worked great as a team... See more

Company replied

Rated 5 out of 5 stars

I was very grateful that Tim was extremely informative and instead of your normal sales pitch (which I loathe) he educated me on the importance of clean water. I knew that I wanted clean water howe... See more

Company details

  1. Home Services

Information provided by various external sources

Crystal Clear is a Whole Home Water Filtration Company that services the Dallas & Fort Worth Metroplex. Over the past 3 years Crystal Clear has seen revenue growth of 1009% and is among the top fastest growing privately held companies in the US according to INC magazine. Coming in at 502 for the year of 2018. Crystal Clear is in the early stages of a nationwide expansion through a dealer network and is projecting the current growth trend to continue well into 2020. The Company's core values are: Growth, Innovation and Impact. Our vision is to leverage our current growth and the innovations that we have already achieved to transform the Clean Water Industry. Crystal Clear Concepts is also a Beyond Profit company that believes in serving the needs of families around the world by tithing and through service projects. Our culture is driven by our desire to impact the lives of our employees, our customers and the world around us. We walk this out daily by sowing into the lives of our employees which in turn allows them to sow into our customers. The success this creates allows us to give back in a way that allows Crystal Clear Concepts and our employees to leave a lasting legacy through our impact.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

System Works Great

System works great. The water in my city has a very heavy chlorine smell and taste, however that's been resolved with the water softener installed by Crystal Clear Concepts.

Josh Boushee came out for a service call and initiated the 6 month cleaning process to clear anything that may be in the filter. He was friendly and quickly completed the tasks necessary.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Kyle and his team provided excellent…

Kyle and his team provided excellent customer service and installation. I am very please and excited to have clean water in my home for my family.

Kudos to his team and to the Crystal Clear Concept Company.

I highly recommend the company

Thank you again.

14 November 2018
Unprompted review
Rated 4 out of 5 stars

On 11-7-18 at 10:30 a.m

On 11-7-18 at 10:30 a.m. Ray and Mason from Crystal Clear arrived to install new water system. They were very courteous, informative and answered what questions I had. After two hours the system was up and going. Mason told my sons and I how the system works and what to do with maintenance with the salt etc. They did wonderful job on the installation. I look forward living healthy.

7 November 2018
Unprompted review
Rated 5 out of 5 stars

Tim came to my house and did the water…

Tim came to my house and did the water test. He was very knowledgeable and very well informed on the merchandise. I made the purchase and very happy that I did. I am very pleased with how my water taste and best of all do not have that sticky feeling when I get out of the shower. I would recommend if ithere is anyway possible purchase this system.

6 November 2018
Unprompted review
Rated 5 out of 5 stars

Maintenance

Josh was awesome! He came out and checked everything out. He was personable and walked us through everything. He also filled up our salt and really put in the extra effort to make us happy.

1 November 2018
Unprompted review
Rated 5 out of 5 stars

Impressed

I was very impressed with the installation crew. I have very rocky soil and they dug right through it. You can hardly tell where they dug. They are highly efficient and explained every stupid question I asked very thoroughly. Thanks guys!

31 October 2018
Unprompted review
Rated 5 out of 5 stars

Installers Clayton, Chris and Kane.

Clayton, Chris and Kane are here installing our system. They explained everything, and did a great job. I was very impressed with the fact that they used tarps as they dug up the water line, and cleaned up everything. Great guys, and we are very happy with their great customer service!

30 October 2018
Unprompted review
Rated 5 out of 5 stars

Josh dropped by to do a followup water…

Josh dropped by to do a followup water check. He found that everything is running as it should. Our water is clean and as good as it's supposed to be. He informed me of a program that is provided for maintenance. He gave me a free bag of salt for filling out the survey.

29 October 2018
Unprompted review
Rated 5 out of 5 stars

Installers and water tester are FABULOUS!

My water tester Paul was very informative and personable. Then I had 3 amazing installers: Josh, Darian, and Preston. These guys came out the same day installed the system and were so professional and nice they did a great job and left things nice and clean. Great experience!!!

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Josh is very professional

Josh is very professional. Works very hard. Very nice personality wise. Clayton works hard too. Preston is a good worker also. All very mannerly yes ma’am and can we help you with anything? They are the kind of people you need for work.

23 October 2018
Unprompted review
Rated 5 out of 5 stars

Move and Reinstall

Move and Reinstall - Awesome Job!

Josh and David: Thanks y'all for coming out and installing in our home. Great service, and awesome timing. We're super excited and thankful for the free move!

19 October 2018
Unprompted review
Rated 5 out of 5 stars

Install was a success

Josh,and Clayton from crystal clean did a wonderful job were very professional clean things up t the way they found it I be telling people about them

17 October 2018
Unprompted review
Rated 5 out of 5 stars

Jason came out to do the testing and it…

Jason came out to do the testing and it was very interesting and informing. I purchased the system and Preston and Derian came out to install it the very same day as the testing was done. They were great and worked with me to find a way to install the system in my garage rather than out in the back yard where they initially thought they would have to. I was totally satisfied with their hard work and I am enjoying having clean water.

15 October 2018
Unprompted review
Rated 5 out of 5 stars

Josh came out to run some tests to make…

Josh came out to run some tests to make sure our system was running correctly. He was very timely and delightful to deal with. He made my us feel like he cared about our concerns and he was very willing to explain and answer all questions. Josh was great!!!

12 October 2018
Unprompted review
Crystal Clear Concepts logo

Reply from Crystal Clear Concepts

Brittnie thank you so much for letting us know that Josh made you feel loved and cared for! We love having customers like you in our family.

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