my battery has decreased in performance.over time i tried to completely discharge the battery fully but the battery performance is the same.tried to ask company for replacement but was told battery do... See more
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See what reviewers are saying
I bought the City e-scooter and it is very well made and feels like you could probably thrash it around a lot before it breaks. The reason for the 3 stars is down to the battery and range. I... See more
Company replied
hi- would love to purchase this as it's power yet portability make it really desireable- but im confused- how are you supposed to use it if it isn't road legal? from what ive researched online you ca... See more
Good looking bikes however poor quality that you can buy from China at a fraction of the cost, my bike turned up with a broken stand, I’ve tried to reach out to support on numerous occasions and I’ve... See more
Company details
Written by the company
Move Your Own Way
Contact info
One Victoria Square, B1 1BD, Birmingham, United Kingdom
- 0203 326 8888
- life@cruzaa.com
- www.cruzaa.com
I've been looking for an electric…
I've been looking for an electric scooter for some time, and I come across this company Cruzaa, I must say, the customer service team were very helpful, and the quality of my cruzaa scooter is brilliant, will refer to friends and family, thanks guys, top company!

Reply from Cruzaa
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