Crown Conservatories, Windows and Doors Reviews 

293
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that fitters are polite, efficient, and exceptionally tidy during all installation stages of the project. People often note how smoothly the entire process runs, from the helpful initial quoting visits right through to the final completion of the work. Consumers are also very pleased with the excellent quality of the new windows and doors, describing them as durable, attractive, and well worth the investment. Some reviewers were not happy with after-sales care, mentioning that communication, follow-ups, and administrative support could be significantly improved after the initial purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, polite, and... See more

Service

People report high satisfaction and appreciation regarding the service provided. Reviewers note that the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship of windows... See more

Product

Users describe positive interactions with product, consistently praising the high quality and craftsmanship... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Timely communication from all members of the team from initial contact to installation. Doug provided the quotes and made the changes as needed Ben installed the doors and was professional in... See more

Rated 5 out of 5 stars

Excellent quality patio doors, which have been admired by all our neighbours. The team of two installers did a first-class job. The old doors were removed very carefully and the new ones were fitted... See more

Rated 5 out of 5 stars

They responded quickly to my query, listened to what I wanted and were willing to discuss it at length, answered all my (many) questions, and kept in touch during the waiting for the work to be carrie... See more

Rated 5 out of 5 stars

Great experience right from initial contact, design, through to instillation. Having used Crown a few times now, we have found that each time has been exceptional in terms of service. Their customer s... See more


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist

Written by the company

Crown Conservatories, Windows and Doors Ltd is a leading name in the fenestration industry, serving homeowners in Buckinghamshire and Northamptonshire for over 20 years. As one of the UK's most reputable brands, we specialise in providing high-quality windows, doors, and conservatories tailored to our clients' unique preferences. Our team of 25 highly trained professionals is committed to delivering exceptional customer service and quality workmanship. We take pride in our attention to detail and precision installation, ensuring that every project meets our excellent standards. At Crown, we understand that every home is unique. That's why we offer custom solutions for all your window, door, and conservatory needs. From elegant sash windows to full conservatory installations, no job is too big or small for our expert team. With two decades of industry experience, we've built a solid reputation for reliability and professionalism. Our friendly team is always ready to answer your questions, whether over the phone or over a cup of tea in our showroom. Choose Crown as your trusted partner for all your Conservatory, window and door installations, and experience the difference that quality products and superior service can make to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

293 reviews

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4.8

All reviews

(293)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. From Nathan, Ali & Robert to the fitters Jack & Darron who worked clean & tidy.
Nathan took time to explain the benefits of different window openings, along with the high quality of their windows & doors.
I would highly reccomend them.

13 April 2026
Rated 2 out of 5 stars

Poor quality and inadequate after sales service

Salesman and fitter very pleasant and personable. Crown did come out and re seal once. Still have a problem. They sent a "senior engineer" made claims re our roof which an independent technician has shown not to be true. Promised report was not sent. I kept back final payment as was awaiting report. Both " senior engineer" and office staff member were rude and had an aggressive manner. While the price seemed good the doors are poor quality, very flimsy and lock on one already starting to stick after only a few months. Would not recommend this company. Would not use them again.

21 April 2026
Rated 5 out of 5 stars

Time spent understanding our…

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary windows that look fantastic. We also had several other unique requirements for other windows and these were all met. Quality of all windows very good. Service overall was brilliant. Thank you to the whole team.

21 April 2026
Rated 5 out of 5 stars

Great experience from Crown from start…

Great experience from Crown from start to finish on our lean too with Guardian roof. Initial meeting we were given the chance to explain what we wanted rather than being pushed into what we didn’t want which some other companies seemed to do. Through each step of the build everyone was extremely helpful and friendly and the whole build went to schedule.

10 April 2026
Rated 1 out of 5 stars

Door faded within 10 months

Door faded within 10 months, and Crown didn’t fulfil their warranty as we used our own fitter instead of theirs. Understandable if it was a fitting issue, but it is to do with the poor quality of the product. The door only see’s the sun in the evening, not like sun is on it all day. Wouldn’t ever use again!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent experience

We needed a new Back Door installed as a follow up to last years Front Door purchase. As previously, the politeness and attention of the staff at the Office really helped us to select the right style and the installation was carefully carried out with great attention to detail resulting in a quality finished item. Totally pleased all round.

2 April 2026
Rated 5 out of 5 stars

This company I family run and from the…

This company I family run and from the minute I walked in the door felt welcome and comfortable the staff are so friendly and helpful and not pushy at all. I had a front door done and love it I will be using crown again for sure when my windows need replacing

17 March 2026
Rated 5 out of 5 stars

I've used Crown several times before as…

I've used Crown several times before as they consistently deliver great customer service and the products are great too, with lots of options to chose from. I've had full windows, a conservatory and 3 x doors from them over the last 10 years and all have been great. There is no hard sell and the price is the price, so there is none of the shoddy pressure sales tactics I've had before from large companies. If there are any issues (and they have been minor) they quickly visit and resolve them too. This time I had a back and a tri fold door fitted and the fitters were lovely, considerate and polite - the left my house tidy and with the inevitable plaster damage from door changes all filled in, they even screwed my blind brackets back in for me without me having to ask. I will definitely use them again next time I need something.

25 February 2026

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