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Crazy Neon Reviews 

331
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how happy they are with the stunning craftsmanship, vibrant colors, and overall high quality of their custom neon signs. Consumers also love that the delivery is exceptionally fast, and they truly appreciate how helpful the staff is during the entire design process. However, some reviewers were not happy with the customer service, noting issues with communication and difficult interactions. A few people experienced unexpected delays with their delivery schedules and mentioned receiving damaged items or poorly built products that caused significant frustration and required extra effort to resolve.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing craftsmanship, precise customization, and... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and on time... See more

Customer service

Users describe ambiguous interactions with customer service, noting that agents answered questions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful customer service, process was easy and the craftsmanship of our sign was amazing! We get so many compliments on our sign and ask where we got it from. We immediately refer them to Crazy N... See more

Rated 5 out of 5 stars

I was looking for something to complete my wife's cozy cove with, trying to find something to make a statement. I came up with looking for a personal sign with a twist and , I found Crazy Neon Sign in... See more

Rated 5 out of 5 stars

I have purchased 3 separate products from Crazy Neon. ( and I am in the sign business in Billings Montana. ) I will continue to do so. The craftsmanship is outstanding, the communication is BETTER tha... See more

Rated 5 out of 5 stars

Communication was a 10/10 and my sign came in excellent, exactly how I wanted. So glad I chose Crazy Neon they did amazing and were very accommodating!


Company details

  1. Neon Sign Shop
  2. also in
  3. Lighting Store
  4. Sign Shop

Written by the company

We want you to show the world of colors with the true magic of neon lights. And that's why we created Crazyneon—to give you the chance to completely personalize your area. We have a large team of creative individuals who go above and beyond to provide you with the greatest neon signs possible. We make sure that no customer leaves without the elegance of these presents, thanks to our global presence. Crazyneon is not just a company that offers bespoke neon sign services; it is also a concept that guarantees infinite fun and creativity with LED neon sign supplies, allowing you to express your imagination with your business, office, or home decor.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

331 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(331)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

NO REGRETS!

We just received our signs and OMG they are AMAZING!!! HIGHLY recommend their service. We will definitely be back.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Company!

I ordered a custom sign for my husband for his birthday. I ordered it on Sunday and it came in four days! It was perfect. The website was clear and easy to order. The quality is amazing and I can’t speak highly enough of this great company! Highly recommend, they know what they’re doing.!
#ENJOY THE RIDE!

30 January 2024
Rated 5 out of 5 stars

5 Stars!

We ordered the neon sign from my daughter's wedding.
Everything about the process was better than expected. The website was easy to use. The order was delivered timely and the results were excellent. We loved the end product.

28 December 2023
Rated 4 out of 5 stars

The design is perfect!

The order showed up and is just what I was hoping for. The only thing I'm not happy with is the plastic backing. I guess I thought the light would be like a typical bent tube. There is a constant very quiet buzz, too. It is really cool, though. Love the remote Keychain.

After a year, my light works, but the remote won't, making it impossible to turn my light on and off. I'm not sure how to trouble shoot it. I should also note that the electrical chord has a strange box unit on it that has a bright green light on it.

26 July 2023
Rated 5 out of 5 stars

I gave this as a gift to my sister who…

I gave this as a gift to my sister who LOVED it! It came out so perfectly is such a great statement piece to her living room wall. You will not be disappointed, it's made to your specifications and is high quality for the price.
I only wish I'd ordered a larger size!

12 December 2023

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