Crawfords Metal Detectors Reviews 3,373

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been extremely impressed by Crawfords throughout the whole buying and aftersales experience. I bought a package as a present for my wife and was thrilled with the product and the professionalis... See more

Company replied

Rated 5 out of 5 stars

I Won a Minelab Nox 800. After approx a year the charging port for the headphones ceased to exist. Phone call to Crawfords, explaining the situation. Sent headphones which I thought were going to be r... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Minelab Equinox 700 from Crawfords. Firstly, the price had dropped by £100 so unexpected bonus for me, delivery was good, received a message to say the day of delivery and the... See more

Company replied

Rated 5 out of 5 stars

I bought something from Crawford's a few days ago. I accidentally ordered the wrong item and had to contact them for corrections. The staff in both departments I talked to were courteous and extremely... See more

Company replied

Company details

  1. Metal Detecting Equipment Supplier
  2. Electronics Store
  3. Hobby Store

Written by the company

A Traditional Metal Detecting Shop! Real expertise and great products provided by an excellent team! UK Metal detector store selling everything you need to be a detectorist since 1995. Proud to be the UK Distributor for Minelab, we stock a range of detectors, accessories and spares for all leading brands. Whether you're a beginner and don't know where to begin, or an expert detectorist looking for something particular, give us a call, or visit our amazing website and we'll help you get what you need.


Contact info


4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been extremely impressed by…

I have been extremely impressed by Crawfords throughout the whole buying and aftersales experience. I bought a package as a present for my wife and was thrilled with the product and the professionalism of Crawfords. I've dealt mainly with Gabbie who is both very knowledgeable and polite. I have sought her guidance a couple of times, being new to the detecting world, and she has been very kind. I'm sure the kit I've bought will help us find some trinkets, but the greatest treasure we've found so far is Crawfords themselves. Thankyou

11 April 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Cheers John, much appreciated!

Rated 5 out of 5 stars

Great service, great value!

I recently bought the Minelab Equinox 700 from Crawfords.
Firstly, the price had dropped by £100 so unexpected bonus for me, delivery was good, received a message to say the day of delivery and then on the day given an hour slot of delivery, packaged well and very pleased with the detector which also came with a few unexpected extras!
Thank you Crawford Metal Detectors, well recommended!

24 March 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you Trisha 8-)

Rated 5 out of 5 stars

Simply the BEST

Probably a review with a difference. I'm in my early seventies and have been into fishing most of my life, but after giving it up a couple of years ago I was missing the outdoors, my son suggested metal detecting. So here we are, after trawling the Web and doing a bit of research on detectors/costs etc, I ended up at Crawfords and I must say I'm pleased I did, their professionalism and knowledge was outstanding. I was recommended going with the Nokta Simplex Ultra offer bundle plus the extra purchase of Nokta Pointer, offered with a small discount.
The customer service I received was the best by far I have experienced for a long while.
Delivery was extremely quick, it actually arrived the day after ordering, the parcel itself was well packaged.
So yes, I'm very happy with the purchase and definitely recommend Crawfords.
Since that purchase I have ordered a couple of other bits, which also arrived the day after ordering, so Crawfords will always be my go to place for detecting gear.

16 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you David, glad you are loving it so much!

Rated 5 out of 5 stars

I Won a Minelab Nox 800

I Won a Minelab Nox 800. After approx a year the charging port for the headphones ceased to exist. Phone call to Crawfords, explaining the situation. Sent headphones which I thought were going to be repaired, but was replaced with a new set of headphones. Excellent after sales, and super speedy return, and they were returned. Highly recommended.

15 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you Robert!

Rated 5 out of 5 stars

Good Company

I ordered a minelab metal detector from there site, good price,good service and also delivered in good time with no problems, a great outfit to deal with .

31 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you!

Rated 5 out of 5 stars

Spot on

Spot on, ordered wrong machine initially, so returned it and got alternative, straightforward process dealt with professionally. Thanks.

Prompted review.

21 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you Tony, glad you are all sorted!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, unbeatable customer service . Very fast delivery plus extras thrown in which were unexpected. 5* service from scott ballard

18 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Yeah, he's alright!

Rated 5 out of 5 stars

No quibble warranty replacement

Had an item that broke, Crawfords contacted the manufacturer, whom honoured the warranty, the very next day the replacement was delivered.
After care service was superb, very impressed and super pleased with the service.

4 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you 8-)

Rated 5 out of 5 stars

I bought something from Crawford's a…

I bought something from Crawford's a few days ago. I accidentally ordered the wrong item and had to contact them for corrections. The staff in both departments I talked to were courteous and extremely supportive. The issue was resolved promptly, and my package arrived the following day. I wholeheartedly endorse Crawford's to everyone. Their service is impeccable.

23 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Wow, thank you 8-)

Rated 5 out of 5 stars

Minelab x terra elite

Just purchased my first detector from cmd minelab elite ordered in Christmas period they opened on 6/01/26 arrived next day with a free beanie fantastic service and excellent price +£30 off for new customers 😀 👏

6 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Awesome, thank you Kevin 8-)

Rated 5 out of 5 stars

Great warranty service.

I just wanted to give Crawfords a big up on the warranty with Minelab detectors. Brought a Minelab metal detector off another company and had a warranty issue with a search head. Crawfords were on it and within 3 days I had a new head. And this was over the Christmas period. Well done and thank you

21 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you Simon 8-)

Rated 5 out of 5 stars

Real Service

Five star service I am delighted that the headphones had been replaced so quickly. Top service.

4 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look