Cravecloset Reviews 

74
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Once again crave closet has let me down. I thought I would give them a second chance from problems 2 years ago. No order now no website to even get in contact. I think the owner needs to realise we wo... See more

Rated 1 out of 5 stars

As all the other negative comments do yourself a favour and streer clear from this site. Just under 4 weeks waiting for an order no reply when email directly had to direct message the Instagram page t... See more

Rated 1 out of 5 stars

Terrible customer service!! Do not order from Crave Closet as they’ll just take your money & you won’t receive your order. I placed an order in November 2020 & got an email stating it was shipped 04... See more

Rated 5 out of 5 stars

As a man, I like to dress in drag and I’ve never come across a more suitable comfortable and affordable brand than Crave. Drag is expensive as anyone who does it knows but with Crave I am looking like... See more

Company details

  1. Clothing Store
  2. Lingerie Store
  3. Men's Clothing Store
  4. Swimwear Store
  5. Women's Clothing Store

Information provided by various external sources

Get the closet you crave for less. We supply the most fashion forward and unique dresses, jumpsuits, tops, shoes, swimwear...you name it we have it!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

74 reviews

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2.3

All reviews

(74)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience with this company

Terrible experience with this company. Only wish I read these reviews before I ordered with them. Ordered 2 items and still havent arrived weeks later and trying to get a decent response from their contact email is awful. Do not give them your money.

6 November 2019
Unprompted review
Rated 1 out of 5 stars

Do Not Waste your Time!!

2 months later and I still have not received my clothes! This isn’t the first time either- I thought it was fluke when I made my first order - it was 4 weeks late however they told me this never happens and gave me a discount code for my next order. Probably never a good sign. However second time and here I am again!! Back and forth emails blaming my address even though it’s a company address so we probably get over 50 deliveries a day with no issues. The clothes are nothing special you can find them on loads of other Instagram pages, so DO NOT waste you time with them.
So disappointed and just fed up of chasing it at this stage! I never usually leave reviews but feel like I’ve been take advantage of as I sort of expected it to be a little late but not 2 months... and I’m still waiting by the way!! Just go elsewhere what they provide can be found on so many other sites

24 October 2019
Unprompted review
Rated 1 out of 5 stars

Terrible customer care

Terrible customer care! Clothes don’t arrive on time, they don’t have a contact number and they NEVER respond to emails.

Epitome of an unprofessional business! Shame on topshop for stocking them!

18 October 2019
Unprompted review
Rated 1 out of 5 stars

No returns address or contact number…

No returns address or contact number available. No reply ir acknowledgement ofemails. Completely scammed. Do not know what to do now as I have been trying to find an address for 3 weeks. Returns must be made in 14 days. Shabby dress arrived after 3 week wait. €114 wasted.

11 September 2019
Unprompted review
Rated 1 out of 5 stars

Ordered a dress

Ordered a dress, 2 weeks went by still no sign and even emailed them and they wouldn’t email back. Had to put publicly on Instagram that I wanted to talk to them as this is the only way they will get back to you so they said they’d send out another dress with express delivery and it would be with me in 3-4 days but didn’t get a confirmation email this time? A week later no sign still, dm’d them again they said they’d have a look into it, then got the confirmation email 2 minutes later so they obviously didn’t send out the second dress at all when they said they would!! This is Wednesday need the dress by Sunday so I dm’d them again saying to cut the crap and tell me if I was getting my dress by the weekend or not and they said it said it’s delivered but that’s obviously not the case so no we don’t know where it is and if they send out A THIRD DRESS it won’t be here by the weekend. So now I’m stuck with no dress and have to panic buy something and hope it comes in time! If they had just been honest from the start instead of messing me around I wouldn’t be as livid! Also if they’d reply to their emails it would be great!! So wouldn’t recommend to buying anything of it as it might be out of fashion by the time you actually get it if you even get it 🙂

4 September 2019
Unprompted review
Rated 1 out of 5 stars

The worst shopping experience I have experienced

Absolutely disgraceful customer service , I would advise anyone who is thinking of buying something from this website to buy elsewhere
I ordered a blouse on July 16th 2019 , I am still waiting on the delivery
After numerous emails I was told that the blouse was in a sort centre in Portlaoise and would be with me within two days , that was a month ago. I contacted the owner and asked for a refund , still no refund.
I didn't even get a response .
Dont waste your money
I am amazed that Crave Closet is getting away with ripping off hard working people who cant afford to throw money away

3 September 2019
Unprompted review
Rated 1 out of 5 stars

returns painful

Order took longer than expected. Sent an email asking for size guide - no response. No returns docket. No returns address no contact number. No response yet to returns request email. Returns need to happen 14 days from order which seems unfair when order late and you can’t find out the returns address
(Dress quality was good though)

29 August 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious!

Absolutely atrocious to deal with. It’s ireland based. ( actually only less than 10km away from where I live) but took over 2.5 weeks to get an order. Which was left short 1 item. About 30 emails later. Still no refund. Don’t bother dealing. No returns docket or order acknowledgment in bag. No pre paid postage. No address ( several emails later I got). Just the worst online company to deal with. It takes days to get a reply. Have asked them to call me so we could sort it out. Still waiting.

16 June 2019
Unprompted review

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