Couling Sewing Machines Reviews 

Great customer service.

I bought pfaff bobbins and they arrived promptly only to find I had bought the wrong type. After speaking to Steff on the phone I was able to return and have them replaced with the correct type. The customer service is brilliant. Steff was knowledgeable, polite and helpful. I will but again from this company.

Reasonable prices & quick delivery. Not tried items yet so…..

I ordered a selection of embroidery threads, they were a great price. I try to support independent businesses, I have found all the staff helpful and knowledgeable either in store or over the telephone.

Great value for money

I found a replacement foot pedal on this website for my very elderly electric Singer sewing. Using the information and descriptions given by Coulings I made a choice. The service was efficient and delivery on time. The replacement was spot on and fitted beautifully. A new lease of life for my old workhorse.

The order arrived quickly and good condition.
Many thanks

Correct parts but took a while before they were posted.

It arrived in a timely fashion but I haven't had chance to use it yet.

Had in stock an item for a very old machine.
Quick turn around time. Reasonably priced.

I've found their website in Google when searching for genuine Brother parts to fix a sewing machine I inherited. They have a great range of parts at low prices (compared to eBay). Postage was also reasonable, and the package arrived quickly.
Everything fit perfectly; it was an effortless and low-cost way of fixing the machine.

Good value for money & fast delivery. I will be back!

We've just been to Coulings to look at a new Janome sewing machine. The explanations and demonstrations which were given by Hailey were absolutely first class - she was very knowledgeable and very confident. She gave us all the information that we needed to make a purchase confidently, which we did. Thanks Haley!

The right products and good value what else do you want

Excellent product. Prompt delivery. Exactly as described bobbin case. Works perfectly. Will definitely ordering again from them for anything else I need.

I had a query regarding urgently needing a replacement part for my Brother overlocker machine but was unsure if the part was available. I contacted Couling, they responded back very quickly giving me the exact information I needed and a link to the part they hold in stock that I could use. Placing the order was super easy and the part was delivered really quickly. I really appreciate their helpfuness and fast response.

The website is good, easy to navigate and lots of variety. Purchasing transaction was a smooth and quick process. I'll certainly be returning to browse more items and make future purchases.

I thoroughly recommend Couling from this experience.

They responded quickly to an email about a Royal Mail hiccup.