I was given a delivery date and a three hour slot during which the item would arrive. On the day itself a specific time was given and the van arrived on time. Ryan and Chris were polite, friendly and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were welcomed to the store, given time to look around and when we indicated that we had some questions Paul(Foxall) was really helpful. He had plenty of time for me, answered questions, made sugge... See more
We sales guy (Paul) recognised us from previous purchases and visits over recent years. Very helpful and informative. Good advice on (not) paying extras to have the unit built up for us as it wa... See more
From shop to delivery excellent customer service. The only thing that we felt was a little inflated was the delivery charge and time of delivery. Just shy of £16 for delivery on a product that costs h... See more
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Parade 35-37, CV32 4BL, Royal Leamington Spa, England, United Kingdom
- 01926 956540
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely staff beautiful store
The staff lovely friendly and very helpful. Was served by Paul the Manager on a very wet day. I have lots of rustic oak furniture and decided I wanted a coffee table as well, the weather was appalling but we decided to support the high street and travel from Welford on Avon to leamington, Paul the manager advised it was a discontinued item and on line only, he had it sorted very quickly and removed delivery as we were soaked and had made effort to visit the shop, more of us need to do this and keep them open. Thanks Paul your a credit to the owners.

Reply from The Cotswold Company - Leamington Spa
Excellent service and help from Evan/Paul
Excellent service and help from Evan & Paul with placing an order for furniture, bed, wardrobes and rug. Thank you for making the whole process easy to understand and explaining the questions that we had.

Reply from The Cotswold Company - Leamington Spa
Really helpful, friendly staff
Staff were visible and attentive but initially allowed us to browse freely. However when we requested advice they were patient and listened carefully to what we were looking before offering a variety of solutions. The professional expertise and experience was invaluable and extremely welcome.
Fantastic Service At Cotswold Company Leamington Spa
Fantastic service by Paul at Cotswold Company in Leamington Spa. We visited over the summer and the team couldn’t have been more helpful, then placed our order over the phone a few weeks later when our new kitchen was being installed. Nothing was too much trouble and we were able to specify our preferred delivery date.

Reply from The Cotswold Company - Leamington Spa
Really helpful
Really helpful, polite staff and great customer service
Excellent Service
I cannot fault the service, friendly, helpful and nothing is too much trouble. Very knowledgeable.
Very enjoyable shopping experience
Very enjoyable shopping experience, beautiful home ware & quality furniture.
We ordered a dining table & chairs, excellent customer service from Paul regarding stock & delivery options.

Reply from The Cotswold Company - Leamington Spa
excellent showroom and staff
Very efficient and charming young man…
Very efficient and charming young man served me. Knew everything about the product.
Had a great delivery turnaround this…
Had a great delivery turnaround this morning with Bernard and Mendez who delivered and unpacked our furniture order of eight boxes and took away the packaging.
Very pleasant and courteous, nothing was too much trouble.
Thankyou.
The manager Paul in the Leamington…
The manager Paul in the Leamington branch was really knowledgeable and gave great advice, whilst I was making decisions about the type of furniture I was buying with sizes and different dimensions and designs.
The delivery team Andy Burke and Ryan Hutchinson were exceptional , they were friendly and professional and took great care whilst assembling my furniture and were so mindful that I had new carpets and removed their shoes , they were both so respectful of my home. A big thank you to the team at Cotswold leamington, I am thrilled with my furniture.

Reply from The Cotswold Company - Leamington Spa
Helpful in store staff
Helpful in store staff, great products and speedy and efficient delivery.
Poor service
I went into the showroom today at Leamington Spa with the intention of making a final choice on which piece of furniture to purchase. I found that the male employee I approached in the shop to be rude, patronising and dismissive. Luckily I know other showrooms in different towns who are very polite and extremely helpful and have guided me to my past purchases. Not impressed.

Reply from The Cotswold Company - Leamington Spa
Great job by the delivery team
I’d like to thank Sadiki and Aro, the delivery team who delivered our dresser. There was a hiccup regarding the unpacking and assembly service, but they took the time to get it all sorted out for us, then went on to do a great job. They were very pleasant, tidy and attentive.

Reply from The Cotswold Company - Leamington Spa
Jemaine and Doug were excellent today
Jemaine and Doug were excellent today, even though they had to divert to a different address to complete our delivery. Really good service.

Reply from The Cotswold Company - Leamington Spa
Absolutely amazing !!
Absolutely amazing !!! Spoke to a lovely man via mic cam .. made me feel so reassured as I am rubbish at ordering on the internet being oap !!! lol .. sorted it all out with lovely kindness x
Good Quality Product & Excellent Service
The service in the Leamington store was very friendly and helpful. We ordered two oak style bedside cabinets, which were very reasonably priced. Advised that the lead time was up to 5 weeks, but goods were delivered in just 2 weeks.
Very happy with the quality and condition of the units, and the delivery (via APC, again the driver was very polite and helpful), was prompt within the allotted timeframe, with excellent communication throughout.
Would definitely recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







