The Cotswold Company - Canterbury Reviews 

Verity and her colleague at the Canterbury showroom were really helpful, nothing was too much trouble. The purchase of a new sofa and footstool was an absolute pleasure.

I called the store on Thursday and spoke to Nathan about two sofas I was interested in purchasing and visited the store on Saturday and was helped by Nathan in store, he showed me the options available for the sofa I wanted to purchase. We went for the Robinson Sofa and Annie occasional chair in a natural stripe and in 5-6 weeks we should have our new sofa.

From order to delivery the experience was first class.
Jaques and Dimitris were first class.

Lovely to witness an established member of staff being patient and explaining everything clearly to the new member of staff. She was kind as well as professional. The new member of staff listened and had good customer communication with me. A great first day.

Very helpful assistant at the Canterbury branch with quick delivery date. Both delivery men were friendly and professional. Very happy!

Excellent and friendly staff. We spoke to Alice at the Canterbury store who was so helpful and rang us to keep us updated throughout our order. The Cotswold company and their furniture are just at another level.

The lady that served us was knowledgable, friendly and just lovely. Easy experience.

Ian and Gareth did a great job!

Excellent assistance via telephone order and a quick response re delivery. I would highly recommend The Cotswold Company

Young man very helpful, gave us plenty of time to have a good look round without any pressure made the shopping experience very nice. I hope the items I have ordered as as good as they look.

Even though we were in the store just before closing time, Nathan was very helpful and dealt with our order very efficiently.

Very helpful staff member took my order over the phone made the whole ordering process easy and straightforward arranged the delivery date we wanted and answered any questions I had.

Helpful, cheery staff and a beautiful showroom. Inspiring. Awaiting delivery but all handled efficiently by the shop staff.

We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match discrepancy between the shades of our existing Cotswold dark oak chest of drawers and this new mirror set.

The staff in your Canterbury Store were very pleasant and very helpful. Nice people.

Very pleasant and helpful staff, thank you. I will definitely come back to the Canterbury store when I need anything from this lovely company, everything is such good quality.

I found seeing the furniture in person really helpful and the showroom and staff were conducive to this experience.

Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and the sales representative quickly dealt with the problem without any drama or worry.

Absolutely professional service.Very supportive staff.

Delivery was as expected following an error with the original delivery.