The Cotswold Company - Braintree Outlet Reviews 

Robert was absolutely superb, very knowledgeable and supported our decision choices. We went in to look at sofas and walked out with a dining table. Great experience, will definitely be back.

Amazing staff. Really helpful and knowledgeable.
Pleasure all round.

Robert was very helpful and made our shopping experience enjoyable.

Great customer service from Robert. Nothing was too much trouble to ensure we purchased what we were looking for.
Thank you

Most helpful gentleman called Robert helped us in store today, couldn’t fault his service in any way! He answered all our questions, very professional and kind. Thank you so much ✨

Thank you. I am very pleased with all my purchases. Robert was very friendly incredibly helpful. A great shopping experience. Thank you! Jo

Robert was wonderfully helpful. Thank you Robert 😊😊

Top staff - amazing service and fantastic stock! Defo worth a trip 😊

Anna and Darren in the store were really friendly and helpful! Highly recommend a visit.

Robert and Layla provided ultimate customer care, really impressed with their patience and knowledge of all products. Highly recommend this store and will definitely return.

I have to commend Robert who works at this company for his EXCELLENT customer service, brilliant sales mind and his patience. I had been in store, looked round decided I didn’t like anything and was literally walking out done when Robert stopped me. He asked me some questions I told him I had a couple of pieces of bedroom furniture at home but couldn’t find anything matching, that I’d look online at a later date… wait for sales see what I could do from home. I thanked him and was going to go. He didn’t just let me leave, he told me to hold on, stood with me and researched furniture on the computer, matched my current items gave me other options when the sizes wouldn’t work and got me exactly what I needed. I’m telling you now The Cotswold Company would not have got that sale if it wasn’t for him. This man needs a promotion! Thank you Robert, I’m truly appreciative and look forward to receiving the two chests of drawers that I bought.

After visiting the braintree store i had to leave a review
The staff there were superb!
Couldn't do enough for me, packed everything up for me and help me load on to the truck, Robert was incredible and went above and beyond for me, even found me a bench from another branch.
Layla, helped me load and wrapped the stuff.
Top service!! I would hire them 🫵🏼

Robert gave great service, patient and willing to provide options

Such a great Team at The Cotswold Company, Braintree. Rob, Mark & Darren could not have been more helpful. Bought two beautiful light fittings and will be back to try to source bedroom furniture from the ever changing stock later in the year.

Highly recommend the Braintree Outlet store. The store had a super selection of quality items and i purchased several items. Really impressed with the friendly service from the whole team, especially Layla who went above and beyond, helping pack and load our items. Will definitely return.

Excellent items well made first class customer service

Really great, helpful team. A large amount of furniture which was displayed well. If you love the Cotswold company, this is worth a visit. Thx you.

Just purchased bedroom wardrobes and
Chest draws, great team ,at Braintree Freeport, really knowledgeable, and would definitely go back , plus saved £1000 on retail ,cannot fault , Thank you

Delighted this store has opened at Braintree and what wonderful staff! Everyone was so helpful - from helping me choose the correct product, to measuring my car to make sure I could take it home to even loading the item for me - thank you to everyone involved!