Cosy Llama Reviews 

160
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally soft and warm material of the shawls, noting they are wonderful accessories for weddings and special events. Consumers also mention the gorgeous packaging, straightforward ordering process, and prompt delivery services provided by the store. Though some customers experienced issues, shipping occasionally took longer than expected, leading to delayed arrivals for certain orders. A few reviewers noted that postal transit times fell short of initial expectations, resulting in packages arriving after important celebrations. Some people also pointed out that these delivery extensions caused inconvenience when planning for time-sensitive events.

What people talk about most

Product

People report positive experiences with product, noting that the items are beautifully soft, warm, and of... See more

Quality

Customers consistently note positive experiences with quality, praising the exceptionally soft fabric and... See more

Delivery service

Clients share positive opinions on delivery service, noting that express and international shipping was... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy website to navigate with many colour choices and accurate descriptions. My wrap arrived on time and was beautifully packaged. It is perfect! Outstanding quality - so refined. So soft and warm. Th... See more

Rated 5 out of 5 stars

I purchased a Cosy Llama pashmina for my daughter's wedding at the end of March 2026. The pasmina was warm and comforting on a chilly spring wedding day. I purchased the colour 'pearl' which was compl... See more

Rated 5 out of 5 stars

Lovely shawl - very soft. I initially ordered 3 test squares to ensure I got the right colour. Free delivery for three. I got an idea of the quality also and was not disappointed when the shawl itsel... See more

Rated 5 out of 5 stars

I ordered a wedding shawl in the colour cranberry. The colour is stunning and gives a beautiful contrast to my ivory coloured wedding dress. It is also very soft and comfortable. Unfortunately there w... See more


Company details

  1. Bridal Shop
  2. Bedding Store
  3. Fashion Accessories Store

Written by the company

Cosy Llama specializes in creating handcrafted alpaca wedding shawls that are designed to be both luxurious and practical. These shawls are made primarily from alpaca wool, which is known for its softness, warmth, and hypoallergenic properties. The shawls are hand-woven and then brushed to achieve a soft and comfortable texture, making them an ideal accessory for a wedding, especially for outdoor ceremonies where warmth might be needed. The shawls come in a variety of colors, including classic white, ivory, and other shades like silver blue, navy, and cranberry. Each shawl measures approximately 200 cm by 65 cm, providing ample coverage. Additionally, they are produced ethically and sustainably, sourced from alpacas raised in the Andean Mountains of Ecuador. Cosy Llama also offers fabric samples for those who want to ensure a perfect match with their wedding attire. For convenience, Cosy Llama provides worldwide shipping, with delivery times varying by region. They also offer express shipping options for those in need of a quicker delivery. The shawls are easy to maintain, with detailed care instructions provided, ensuring they remain a cherished part of your wardrobe long after the wedding day. Overall, Cosy Llama's alpaca wedding shawls combine ethical production with timeless elegance, making them a thoughtful addition to any wedding ensemble.


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product

Delivery was prompt and packaged well.
Product is lovely and soft and exactly as described.
It looks warm and cosy for winter but can also be used as a summer evening shawl.

15 December 2024
Rated 5 out of 5 stars

Excellent quality

Excellent quality, communication and super fast delivery. Seller sent personalised cards with purchases which was a lovely touch. Really love the quality of the wedding shawl. Very happy with it and looking forward to wearing on my wedding day. Plus can be used as a cosy scarf/ pashmina in winter. Great! Thanks.

3 June 2023
Rated 5 out of 5 stars

Really like the shawl

Really like the shawl - beautiful red and very soft. Rarely have parted from it since I got it. Only drawback is that the long, brushed diners start clotting quite soon.

3 December 2022
Rated 5 out of 5 stars

So soft!

I ordered 3 shawls for my daughter’s wedding to give to the bride and bridesmaids. I loved them so much I ordered one for myself. They are incredibly soft and warm. Shipping was very prompt and I loved the packaging!

15 September 2022

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