DNA Kit - Brazilian Postoffice cannot read English
Regarding the delivery of the object LG7035934XXGB, from the United Kingdom, I suggest that you hire competent people to analyze and inspect the objects, before making ridiculous decisions not to let in a simple plastic kit, not containing any biological products, a kit with absolutely nothing inside, just plastic parts, a plastic container, and a cotton swab. To be used with a drop of saliva and sent to the United States to be analyzed to determine an individual's ethnic origin. (ancestry website) How is it possible that you cannot read English! Instructions are inside the package. As they have already violated the package, however, they could at least ask someone who knows English language to read that the kit has nothing inside, no biological products. Your customs inspection service is ridiculous! Get someone able to read English! It is understood that only in Brazil these things happen. Please use the online link above and see how the company ships thousands of kits worldwide.
You have a third world service. The first time I sent the same package, they lost the package. This second time, exactly the same product shipped, they say it was banned from entering, because it is an ilegal forbidden product! What kind of criteria then you used for the same product, when it could enter before? The first time it is inspected it was fine and enters the country, but it was not delivered because it was lost. The second time, exactly the same product, does not enter the country because it is considered illegal, according to their inspection services (ANVISA)! What a joke about their services and what a disgrace of a country! Dishonest! They think they are above the law and do nothing because they know nobody is liable in Brazil! I lost £200 (1500 BRL Reais) and they do not care at all.
9 November 2021
Unprompted review