Confederation of Roofing Contractors  Reviews 

39
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a contractor they have been nothing but amazing From IBG being issued quickly to Mark Williams detailed knowledge which is always helpful when we ring for help and guidance Keith Tanner Knights... See more

Company replied

Rated 5 out of 5 stars

We have been members of CORC for a number of years. ASs a member, we find that they provide us with useful information on changes to legislation and regarding documentation that we must issue to... See more

Company replied

Rated 5 out of 5 stars

I've always found CORC very helpful whenever we've had any queries, need advice, or requesting IBG's, and they always respond very quickly. They keep us updated regularly with information we need as r... See more

Rated 5 out of 5 stars

RTB Roofing and Building Ltd have been members of CORC for many years now and their services/efforts to mediate / advise in the right areas are outstanding Occasionally it’s not always to our bene... See more

Company replied

Company details

Written by the company

The Confederation of Roofing Contractors – CORC was established in 1985 and is now the most respected and widely known Roofing Trade Association within the industry and by the general public. Our members span across the UK and are considered to be the best roofing contractors in the business. If you require a roof repair or even a complete new roof, our recommended roofers are there for you.


Contact info

  • Association House, 22e Victoria Place,, CO7 0BX, Brightlingsea, United Kingdom

  • www.corc.co.uk

4.8

Excellent

TrustScore 5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(39)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We'd 100% recommend CoRC

We have worked with CoRC for over a decade. The CoRC team is proactive, helpful and experienced and we'd 100% recommend them.

27 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

We have always had great service with…

We have always had great service with you. We would recommend you to all roofing contractors to apply for your service.

26 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

We have been a member of CORC for over…

We have been a member of CORC for over 10 Years and the team there have always provided wise and fair advice to us.
We have also recommended them to customers to use their "Find A Roofer" search facility to locate other verified roofing contractors if we have been unable to help them.

26 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

always brilliant

I always have a lovely experience with these guys. Gemma in particular is always brilliant

10 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

Very good service.

25 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

Fantastic service they offer!

Always have great service from The Confederation of Roofing Contractors. Every time we call, they are always so happy to help and resolve any queries so quickly. Gemma especially is super efficient and her communication with us is 5*

24 January 2024
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 1 out of 5 stars

No material help

Perfectly pleasant to speak to, unfortunately no action. They agreed that the c£20k worth of leaking roof was not fit for purpose and fell below industry standards. They were unwilling or unable to offer any material help other than to phone the roofer on a few occasions and feed back that the roofer did not agree. Other than passing me the name of a RICS surveyor, which could be found in the phone book, no help at all just a protractor of the problem.

10 March 2023
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

As a trade association, we must be unbiased until evidence has proven otherwise. During our mediation with you, we spoke to yourself and our roofer, both of which had conflicting information and could not come to an agreement. Due to this, an inspection is needed to provide the evidence that will show who is correct. Once the evidence you needed was recieved, we would have been able to help mediate once we knew exactly what the issues were. Once you do recieve this evidence, please do contact us back and we will be more than happy to continue mediation.

Rated 5 out of 5 stars

Great service from all at CORC

We've been a member of CORC for 4 years now and can't fault the service at all. Gemma has always been extremely helpful and assisted us efficiently whenever required. Would recommend!

19 July 2023
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

CORC and especially Gemma have been wonderful.

I have had a nothing but an excellent experience with CORC and especially Gemma.
I had a roofer work on my roof but leave me with leaks. I turned to CORC and Gemma came to the rescue. Gemma and CORC stood by me as a consumer and ensured the roofer completed the work. It was a very ‘no nonsense’ approach by Gemma that turned what could have been a nightmare into utter relief. I have since found out that the roofer is no longer a CORC member. I hope CORC will now ensure the roofer stops using their logo. Gemma is a credit to these types of Industrial Bodies. What you need when things go wrong is someone with bundles of common sense and guts. Thank you CORC and Gemma. A CORC logo isn’t just ‘handy’, it’s essential.

5 April 2022
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

A genuine partnership

as a long standing partner, we have always had a great experience working with the team at CORC. as a progressive, forward thinking organisation, they provide us with valuable support and guidance in working with their members to the best of our ability.

18 February 2022
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 5 out of 5 stars

From my experience they are very…

From my experience they are very helpful and informative!

20 December 2021
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you for your review. Your feedback means a lot to us and we appreciate the time taken to do this for us

Rated 1 out of 5 stars

when is a guarantee not a guarantee

Not worth the paper they're written on-despite paying the roofer in full, despite him writing on the paperwork that once I had paid in full I would get a 10yr insurance backed guarantee I didn't get anything, when I contacted this useless company for help they did nothing-CORC were dissolved 2018 and reappeared with 2000 in their name in the same office and carried on trading-just a change of company number according to gov.uk-utter rubbish and the one 5 star review I cant believe is real if you read all the other reviews here and all over the internet-

28 July 2021
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

This review is unfounded as it is the LAW that insurance backed guarantees are not mandatory and therefore, down to the roofer and the roofer alone if they would like to purchase one for you. BY LAW, we are unable to force our members, this is stated all over our website and always has been and would be the same for all other trade associations who offer insurance backed guarantees. Not that we should be justifying ourselves but CORC were incorporated as a ltd company in 1997 and previously, were still trading as CORC non ltd from 1985. We registered a new company minus the 2000 but decided to keep the previous name and never even traded under it. If Heather Stanley would like to contact the office to discuss these issues, we would like to speak with her to resolve them.

Rated 1 out of 5 stars

Useless company!!!

Made a complaint against one of their members and nothing was done. They only wanted to exchange emails from the comfort of their armchair.

16 March 2021
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Unfortunately, we cannot find any record of a complaint from your name shown on here. Please, if you are happy to contact gemma@corc.co.uk with your complaint, we will be more than happy to take this further for you in any way we can.

Rated 1 out of 5 stars

Only support the members that fund them

As others have stated, totally biased in favour of their members with no interest in following up bad work. Sent them pictures of bad workmanship and having waited 2 weeks had no choice but to get roof fixed by another contractor. At this point they said there is nothing they can do.

2 March 2021
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

There is a procedure which needs to be followed in regards to getting roofers back or claiming money back. This procedure needs to be followed correctly. We cannot accept pictures of bad workmanship from a customer, we would need independent evidence which is what we would have given you help and advice to get. It is a trading standards practise that if another roofer works on or touches another roofers work without permission, the guarantee is void and we cannot help any further as there is no evidence. It is correct that we had to stop the complaint once you got another roofer on the roof. I am sorry you have had this experience with us however, we have to follow the rules set out for us.

Rated 5 out of 5 stars

Trevor Lamb came to have a look at our…

Trevor Lamb came to have a look at our roof with his team. He was extremely helpful, efficient and professional. He felt that we had no problem with our roof and we were very reassured by him.

1 November 2020
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

Thank you

Rated 1 out of 5 stars

This is a by builders paid association…

This is a by builders paid association representing the interest of their members only. In case of a building dispute CORC’s services will not mediate independently between parties. Instead, a civil mediator will be required and you would only be wasting your time and nerves with CORC, probably even money as they will negotiate for a favourable result for the paying members / builders. Avoid them and go straight to the civil mediation service offered by the courts.

18 October 2020
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

This review is completely unfounded. We can provide evidence to 90% of all complaints being completed without court intervention through our mediation. If 'ankipanki' would like to contact gemma@corc.co.uk with their evidence then we will do our upmost to help.

Rated 1 out of 5 stars

Scammed by one of their members - They did nothing

I hired a roofer on the basis that they were listed on the CORC website as I believed this afforded me protection from poor standard and rogue behaviour. In fact this made me more vulnerable to the pressurised sales tactics and insistence on upfront cash payments that left me with a poorly constructed leaking roof for an extortionate cost. My complaint to the organisation was initially taken seriously, but after a few weeks everything was dropped and the company was relisted despite all the irrefutable evidence I provided that this trader was completely rogue. Avoid them at all costs and don't trust a roofer if he displays the badge, it's not worth the paper it's written on

29 September 2020
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

I am sorry that you feel this way. Please are you able to give me, personally, some more details. I deal with complaints directly now and would like to help if I can. Please e mail me on gemma@corc.co.uk.

Rated 1 out of 5 stars

CoRC allows dishonest trader as member - no better than some other trader listing sites.

If consumers believe that the Confederation of Roofing Contractors offers any protection from rogue roofers then consider the following facts based on personal experience.
1) The CoRC provides no protection from cowboys and rogue traders . Until late 2018 they listed as one of their members a company called New Style Building and Roofing Ltd who carried out sub-standard work on my house, and then refused to deal with a complaint, which I had made through CORC complaints resolution process.
2) Proof of the sub-standard state of my roof caused by New Style Building and Roofing Ltd was provided to CORC who agreed I had good cause cause for complaint but were unable to resolve it with contractor making their published “complaints policy” of little worth to consumers. If a trader is a 'rogue' they have no power! And you have no recourse.
3) New Style Building and Roofing Ltd had their membership of the CORC removed, and are currently in the process of being dissolved, leaving unpaid creditors, including myself with a CCJ against them. Standard practice of dodgy traders!
4) The director of New Style Building and Roofing Ltd then did what many similar unscrupulous traders do, he started a new roofing company called Hanson Roofing and Building Ltd. AND GUESS WHAT HAPPENED NEXT – CORC listed the trader under his new trading name. CORC ARE NO BETTER THAN THE MANY OTHER “TRUSTED TRADER” LISTING WEBSITES WHO'S MAIN FOCUS IS COLLECTING THE FEES OF TRADERS AND OFFER NO PROTECTION TO CONSUMERS.
5) Trustworthy and honest traders who are members of the CoRC and use their logo may wish to consider the value of being listed alongside a trader that has been proven to produce poor standards of work , has a CCJ against them and previously had membership removed.

18 August 2019
Unprompted review
Confederation of Roofing Contractors  logo

Reply from Confederation of Roofing Contractors

In regards to this review, we will quite simply ask all people seeing this to look at all of the 1 star reviews this customer has left for many many other companies.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look