Corazon Latino Ltd Reviews 

79
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very good ordering experience. Website was easy. Had a query over the order and needed to delay it. Sent a whatsapp to kat, she phoned me back about 40 mins later (whilst she was on holiday) and s... See more

Company replied

Rated 5 out of 5 stars

My husband bought me a necklace just before covid which I loved. He was very ill and whilst visiting him in a hospice I accidentally snapped the necklace taking off the PPE apron. I was so upset, I pu... See more

Company replied

Rated 5 out of 5 stars

Absolutely superb service (as ever) from Corazon Latino; their jewellery is stunning, customer service is second-to-none, and their attention to detail is exemplary. I cannot recommend them highly eno... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Corazon Latino for a few years now and their jewellery really is superb. Their customer service is excellent and they respond very quickly. I will definitely be shopping with them... See more

Company replied

Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Beautiful and unusual handmade silver jewellery available exclusively online, delivered within 3 working days and backed by a no quibble money back guarantee and great old fashioned customer service. Handmade silver bracelets and bangles. Sterling silver necklaces, pendants and rings. All beautifully boxed and delivered direct from our UK office.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful item and brilliant customer service!

Beautiful item and brilliant customer service!
Having realised there was a slight issue with the item and having emailed Corazon Latino, I was very impressed in recieving a response in under an hour and an immediate resolution to the problem. The jewellery is high quality and exactly as described/ depicted and having received such good service I would have no hesitation in ordering with them again and recommending.

27 September 2024
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Rob. I'm glad we were able to sort things for you, and the new bangle is a hit.
Cat

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Really well made and attractive
silver jewellery. A good selection of items and helpful
and friendly shop. I already have decided to purchase
another necklace soon, so that must be a recommendation. Very nice statement pieces.

20 September 2024
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you for your very kind review. We're thrilled you like you first Corazon piece, and would be delighted to see you back again some time. Cat.

Rated 5 out of 5 stars

Outstanding customer service

I bought a birthday present for my wife. One of the main things that gave me confidence to order was seeing the other reviews about how great the customer service was. It turned out the bracelet I ordered wasn’t quite the right size, but the customer service was just as good as the reviews said, and we could exchange it very quickly and easily. We’re very happy with the replacement!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful necklace

Absolutely beautiful necklace, bought for my wife's birthdays and she is delighted. Fine silver, yet feels solid. Very nicely packaged too.

1 June 2024
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Stephen. I am so pleased the necklace was a hit. Cat

Rated 5 out of 5 stars

Excellent customer service delivery.

Excellent customer service delivery.. I was kept appraised of every part of the purchase / delivery processes.. the product arrived promptly, very nicely boxed with a ribbon… my partner was delighted.. it was a gift for her birthday.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a bracelet

I ordered a bracelet, and needed to speak to someone about some concerns I had, I was very worried after numerous attempts to contact company failed. After many hours later i was contacted by Cat D’Arcy founder of the company, whom to my surprise was calling me from China at 4:00am. Cat explain to me my concerns and checked everything was in order and would be receiving my parcel tomorrow by Royal Mail. What a wonderful service from owner Cat very much appreciated. David

26 March 2024
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Hi David, I'm sorry it took a while to answer and come back to you. I was away on a flight on a business trip, and we're such a small business I'm the only one manning the phone. I'm glad the jetlag meant I was up early to give you a call and reassure you all was well. Cat

Rated 5 out of 5 stars

Stunning!

Special delivery, very fast.
Absolutely stunning silver, hand worked to perfection and presented in a beautiful box that is a piece of art in itself!

23 February 2024
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Rachel. I am so pleased you love your bracelet. And the box. We spent years on that, and I have to confess I still think it's the best! :-)

Rated 5 out of 5 stars

Reliable company, quality product

The website is informative with a wide range of products. The necklace I ordered arrived in good time, well packed and nicely wrapped, in good condition and appearing as I expected. The recipient (my wife) is delighted with it.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and item purchased

Ordered a heavy silver twist bangle for my wife to replace a lost one. As size required was no longer stocked Cat had one made for me. The bangle arrived today hallmarked, beautifully packaged and presented and virtually identical to the lost one. Throughout this transaction Cat made regular contact to keep me informed of progress. I could not have asked for better service.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful silver, gtreat service and a good price

Corazon Latino make lovely silver jewellery at a good price which never disappoints. The buying experience is simple and the delivery also very prompt, managing to deliver within 24 hours on Christmas eve. They have also previously been very helpful in adjusting one of their standard necklace pieces to suite.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING

The communication and customer service is outstanding. The next day delivery is not a promise it is a fact. The product is beautiful and whilst the online photos are excellent The real thing is stunning. I will save some money and go back for more. Please buy with absolute confidence.

22 December 2023
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Tricia. As you know, we're a small business, and work very hard to give our customers the best possible service. It makes our day when that is appreciated.

Rated 5 out of 5 stars

Always a great experience

Always a great experience, I purchase every year and there Jewellery is the best, better and cheaper than some of the expensive brands. Always gets
Delivered very fast and I can return easily.
Probably will purchase for years to come.

14 December 2023
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Davy. We prefer to offer great value year round, instead of hiking prices and doing sales like the big brands. We work hard to give our customers the quality and service we would want ourselves so it's lovely to be appreciated. Thank you for the loyalty & support. As a small business it makes all the difference!

Rated 5 out of 5 stars

Brilliant!

Brilliant, top notch customer service!
Unusual design ideas and great packaging.
Nothing seems too much trouble to this small but perfectly formed company- highly recommended.

17 December 2023
Unprompted review
Corazon Latino Ltd logo

Reply from Corazon Latino Ltd

Thank you Graham! We work very hard to treat our customers the way we would want to be treated, and it makes our day when that is noticed and appreciated. Cat

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