Copaindevin Reviews 

184
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and beautiful design, highlighting its practicality for travel and as thoughtful gifts. Many people appreciate the exceptional service and smooth ordering process, noting the helpful and professional staff, which contributes to an excellent overall experience. However, some customers also noted issues with delivery. While many received their orders quickly, a few experienced significant delays or packages going missing. Additionally, some reviewers mentioned the glasses being delicate or too thin, requiring careful handling.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with its... See more

Quality

Consumers find quality to be exceptional, with many reviewers describing products as perfect, exactly as... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the quick... See more

Service

Customers had positive experiences with service, often highlighting excellent communication and helpfulness.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A beautiful surprise gift for us - we travel a lot by car and buy nice wines all over Europe so we are delighted with the elegance of the fine glass - the safe and sturdy "holder" and the way it wa... See more

Rated 5 out of 5 stars

I saw the Vin Voyage glasses advertised on Facebook. Honestly, I am very sceptical of FB advertising/products but these were exactly what I had been looking for so I decided to risk it! I could not be... See more

Rated 5 out of 5 stars

Know how to look after their Customers. My order, Xmas present for a relative went missing in transit, despite the courier saying they delivered. The guys offered to send a repeat without any hesitati... See more

Rated 5 out of 5 stars

Quality & Exceptional! These glasses are perfect for picnics, concerts or any outing! The quality is outstanding! I purchased for myself and friends for birthdays...they thought they were fabulous!... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(184)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Like good wine and to be on the move? Get these glasses!

These glasses are even better than I expected! I like how the lower part of the case can be used as a cooler/holder eg when sauna and having slippery hands. Beautiful and so practical. Also happy I got the light weight carrying case. Only minor con is that the metal case is slightly difficult to open, but maybe this gets easier as one gets more used to the mechanism. Customer support was also always very friendly and caring. Thanks <3

30 April 2025
Unprompted review
Rated 5 out of 5 stars

A musthave for every adventurer

A great product, amazing quality and the glasses are made of the finest glass.

Like (almost) every kickstarter project the fulfilment of the campaign took a bit longer then aimed for. But thats pretty normal for a kickstarter.

I use the glasses at home and when we go on canoe trips or picknicks.

The containers are sturdy and gorgeous!

Can recommend this product to everyone!

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality product!

Quality product, Beautiful and functional. Certainly worth the wait to get it right from initial prototype to final shipped pieces! Can’t wait to enjoy our wine properly in the various places we find ourselves teed up for the perfect moment to do so! Very excited! Thanks a mil to Copain de Vin / VinVoyage team for their great customer care along the Kickstarter journey! Cheers to you gang!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Great product

The glasses are beautiful and really nice to use, we love them. Really happy with the purchase, I recommend them.
I received my order quickly with a tracking, and it was well packed. I had a little quality concern which has been promptly and efficiently handled. Totally worth it.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Wine lover and often while traveling

Wine lover and often while traveling, I ordered this product that fully meets my expectations! The glasses are beautiful and well protected in their golden case. I also chose the travel kit to keep my drinks on the go. Excellent product that I recommend.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Elegant and practical

The travel wineglasses are gorgeous and very practical. Copain de Vin knocked it out of the park with not only the glasses in the three colorways, but the wine opener, leather case and more compact travel case are also beautifully executed and crafted. I grew up in the (California) wine country so this set really spoke to me. I look forward to delighting guests on outdoor adventures. These make great gifts as well.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift for wine lovers

The concept of wine accessories for travel is novel. The packaging is excellent: sleek and elegant. I bought two, one for me and the other as a gift. Upon receipt, my friends and I were impressed with the wine glass cases and travel pack. A wonderful gift for any wine lover.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent present

I gave these glasses to my neighbour as a present for her 70th birthday as they arrived just in time, thank you. She is delighted.
Her words "Thank you so much for such a unique and thoughtful present. It's gorgeous and amazing. The glasses and cases are true engineering works of art."
I am thrilled she likes them.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Great for camping!

I wouldn’t dream of taking glassware on a camping trip! That’s all changed with my new glasses. I can enjoy my favourite wines everywhere I go!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

While it took a while…

While it took a while for the glasses to arrive, it was all worth the wait. The quality is wonderful. I never expected the glasses would be a thin walled as they are; truly fine wine drinking glasses.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Well Worth the Wait!

Hi Roman and team, well after a long wait we gratefully received our Vin Voyage, the product was a gift that went from Birthday to Christmas and now to just a lovely no-specific reason gift (always the best kind). The wait was well and truly worth it as the product is awesome and made it all the way to New Zealand in the great looking and tough packaging. All the best Regards Bruce

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful product!

I just received the wine glasses and cases...they are beautiful and well worth the wait. One set was a Christmas gift for a good friend...a "bit" late though I'm sure she will also feel it was worth the wait. Thanks so very much!

8 April 2025
Unprompted review
Rated 2 out of 5 stars

These are truly way way too difficult to open and then use

These are truly way way too difficult to open.
No instructions. Even after you figure it out, they are still too awful. Sure the glasses are nice, but getting to them is an awful experience, particularly after reading all of their self praise while we have been waiting for the manufacturing issues to be worked out. I'd give them as a gift if I weren't concerned about how the recipient wouldn't put them away never to use them again...as I likely will.
A tremendous mistake to get these.

7 April 2025
Unprompted review
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Reply from Copaindevin

Hey hey,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This is definitely not the experience we want for our customers. We’re here to help, and we will do everything we can to make things right and ensure you’re satisfied.

Would you be so kind as to send us an email at info@copaindevin.com? We’d love to find a suitable solution for you.

Warm regards,

Roman
Team Copain de Vin

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