Coolutils Reviews 

Customer service is excellent. Well, at least I had a good experience. I asked a lot of odd ball questions and they took the time to answer all of them, with explanations. Some of the questions were not relevant to their software and they answered those as well.

Great product but even greater, positive, professional and quick support!

Perfect! converted p7m to pdf instantly without hidden fees, forced subscriptions, pop ups and what not.. Simple, clean, straighforward - top!!

I had a question about their product and received a response within 24 hours. Their customer service went above and beyond my expectations. I would happily recommend CoolUtils to anyone.

I purchased Total Mail Converter Pro to archive several years of emails into PDF's for easy storage and distribution.
I found the product did the task admirably and it fully met my expectations. I contacted support with a couple of questions and they were answered in a professional and timely manner. FULLY RECOMMEND this product.

Had a confusion with Total Mail Converter and Total Mail Converter Pro. I received a response within 15 minutes.
a) My question was understood correctly.
b) The response was concise and to the point, included two suggested solutions.

There is no equivalent product on the market. Only issue I have is with pictures attached to the E-Mail. Total Mail Converter Pro does not recognise pictures with long names and characters.

Customer service replied to my email within 5 minutes with the correct solution to my issue. That's rare!

Total Mail Converter Pro

Purchased this program to convert various documents to PDF for easy review for our attorneys. Support was quickly responsive via email. Very happy with this program!

I had two old photos in my genealogy files that were PDD files and was unable to view them. I searched for a converter and found Coolutils. I took advantage of their free converter and was able to convert the photos to jpg immediately. I would recommend their program.

The immediate respons and the solution for my problem.
For some mysterious reason my registration (on my computer) was lost. But a mail to Coolutils with the original invoice made me receive a new registration code. I am glad therefore, because I use the program Total Image Converter a lot as it works perfectly.
Thanks for the service!
Cornelis

Very easy, fast and eficient.

Excellent - fast, clean layout on conversation, and free. Thank you.

The customer support is outstanding. I had a minor problem and they worked tirelessly to successfully fix it.

Questions were answered promptly.

Program: SUPERIOR

P7M to PDF in 2 seconds
Great!

easy to use. Finally one that a converter that works as it should, no registration, no tricks, just does what it should do: drag and drop and convert ! thanks!

The OST to PST converter works like designed:
it converts the OST very simple and fast.
But compared to other products best is the test version, which works till the end without limitations (you only have to press enter several times), whereas other products convert your OST an than guide you to the payment before you can download.
Because I need to use the tool exactly one time, I didn't needed a licence but donated finally to Coolutils.
Thx for your great service!

Converted a large file without any hiccups. It was an instant download without having to create an account or purchase anything. Truly a great tool.

So easy and fast! Saved me a lot of time and frustration. Bookmarked it so I can use it again if needed.

My company has used Total Cadconvertor and CadConvertorX SDK for over 10 years, purchasing many copies during this time. After migrating servers, I couldn't reactivate the product using the previously paid exe and license key, as it said the key was incorrect. Support informed me that the key should work with the matching exe and license file from the time of purchase, but it wouldn't activate the newest version, which I didn't expect it to. Despite having the correct files, it still didn't work, effectively blocking me from using the software I purchased.

Support then told me I needed to pay $950 to get the latest version. This X SDK version is just a .dll with no notable new features in the past 10 years, except for a 64-bit version and some bug fixes. This feels like a money grab, and I am now looking for alternatives. There is no reason for this, and it just forces them to lose a long-term repeat customer.

For the reply: I don't think you should have to support it indefinitely either, but I know the keycode worked when I originally installed it with this exact version. You have stated it should work. The keycode is magically blocked now once it is out of support. I am sure you can imagine why I am upset. You could at least send me an "old" version, or keep a repository of old versions available to your customers online.
I still use an 10+ year old version on another application and haven't had to update it. There are no new features, maybe a few big fixes. Anyone can look at wayback machine 10 years ago and see the feature list is identical.