Conveyancing Direct Property Lawyers Reviews 893

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and responsive, making the process less stressful and more efficient. Many highlight the excellent communication, with quick replies to emails and calls, and clear explanations at every stage. The service is often described as outstanding, with people appreciating the proactive approach and timely completion of tasks. However, some customers also noted significant issues with communication, reporting a lack of updates and unreturned calls. A few other people also felt that the process took much longer than anticipated, leading to missed deadlines and additional costs. Some reviewers were not happy with the lack of proactive chasing and advice, feeling they had to manage issues themselves.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and happiness... See more

Customer service

Users describe positive interactions with customer service, highlighting clear explanations, professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and accurate... See more

Customer communications

Consumers find contact to be ambiguous, with many reviewers reporting excellent communication, quick replies,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

Emily Briers was our solicitor. She was helping us buy our first home and she couldn’t have been more helpful friendly and just all around amazing. Everyone complains about solicitors when you buy a h... See more

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

893 reviews

5-star
4-star
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1-star

Replied to 57% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My experience with Conveyancing Direct…

My experience with Conveyancing Direct was a happy one. Dominique help me with everything, very easy and fast process.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Dominique. Your feedback really means a lot to us.

Rated 5 out of 5 stars

Conveyancing Direct - Property Lawyers

I recently instructed Poppy Newcomb of Conveyancing Direct for the sale of my property, and I could not be happier with the service. Professional, knowledgeable, and incredibly efficient from start to finish. What can often be a stressful process was made smooth and straightforward thanks to clear communication. I was kept informed at every stage and Poppy was always on hand to answer questions. I highly recommend Conveyancing Direct to anyone looking for a reliable conveyancer.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Poppy Newcomb. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Lisa Hazelton Senior Conveyancing Solicitor

Lisa Hazelton was our Senior Conveyancing Solicitor.

Lisa was very helpful and efficient. E mails and telephone calls were responded to promptly.

The on line application was simple to use .
The conveyancing of our purchase completed within ten weeks which is very efficient.

I would highly recommend Conveyancing Direct , and will instruct them on our next house purchase .

Lynn Robinson

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Lisa Hazelton recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Thank you so much Claudia Bediako for…

Thank you so much Claudia Bediako for making our purchase easy by doing best in our interest and contacting the lenders on behalf of us when sellers give a deadline for us to exchange contracts.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Claudia Bediako will be so pleased to hear your kind words

Rated 5 out of 5 stars

Thanks CDPL for amazing job they have…

Thanks CDPL for amazing job they have done for my remortgage. Cerys was outstanding dealing my case. A fantastic swift service i got from here. thank you

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Cerys’s efforts. We’re proud to have them on our team!

Rated 5 out of 5 stars

I had a really great experience with Zara-Nicole Davies

I had a really great experience with Zara-Nicole Davies as my property lawyer. Me and my mum are first-time buyers, so we didn’t really know what to expect, but Zara made everything so much easier for us. She was super helpful, always there to answer our questions, and explained everything in a way that me and mum can understand it. The whole process felt a lot less stressful because of her support.

Just want to say a huge thank you to Zara for all her help and hard work – we really appreciate it!

Would recommend her 10000% 😊

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Zara Nicole Davies provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Just brilliant

Had excellent experience of conveyancing direct whilst remortgaging our house. Clear comms and Bryony was able to meet our deadline for completion. Thank you.

16 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Bryony. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Remortgage was made very easy

Remortgage was made very easy! Jazmin was a star and kept me informed the whole way!

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’ll make sure Jazmin sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

My lawyer was Rumaisa Naseem

My lawyer was Rumaisa Naseem. She is amazing person for helping and giving advice to find good ways. I am very grateful about her total support. Always I hope her success.

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Rumaisa Naseem made the process so smooth for you – we’ll be sure to pass on your comments

Rated 5 out of 5 stars

Dominique went above and beyond to help…

Dominique went above and beyond to help us with quite a stressful house purchase. Communication was excellent and she always responded to our emails promptly. Would highly recommend Conveyancing Direct.

30 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service, clear and efficient communication meant the our remortgaging process went on time without and without a hitch or stress.

1 February 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback. We understand how important regular communication is during a property transaction, and we’re glad this came through in your experience.

Rated 5 out of 5 stars

Fantastic service

I dealt with Cerys D and she gave excellent service to start to finish, My solicitor was very professional, knowledgeable and always kept me informed throughout the process. She explained everything clearly and made everything easy to deal with. I would highly recommend Cerys and the company.

1 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Cerys. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

The team were proactive in sorting out…

The team were proactive in sorting out issues and provided guidance throughout the process. Well done, a pleasure to deal with.

31 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Very friendly

Very friendly, quick to respond and I would certainly use again. This is my second house using conveyancing Direct. Great service 🤩.

31 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic company

Callum was fantastic in always being available on the phone to answer all my questions and explain simply

31 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Callum. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

A very positive experience

Several people were involved in the property purchase but not all were computer literate. Our solicitor Lisa H was very patient, understanding and helpful by offering different options as necessary.
We were regularly updated on the process and timescales involved in a friendly and professional manner. Overall we had a very positive experience. Thank you.

18 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa H. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Outstanding engagement and support

Outstanding engagement and support
I was allocated Oliver Parkin for the conveyancing of my late uncle's estate. Oliver was a pleasure to work with, he kept me updated at every stage and ensured a smooth process. I cannot recommend him highly enough.

27 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Oliver Parkin recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Ebony Higginson-White was assigned as…

Ebony Higginson-White was assigned as our case handler throughout our house purchase and has been absolutely brilliant, as a FTB we have heard a lot of horror stories with conveyancing firms but our mortgage advisor suggested conveyancing direct so we went with it, our house purchase from first viewing took less than 8 weeks from offer to completion and a lot of that is due to the hard work Ebony put in throughout, she was reachable by telephone any time and would always take the time to update us on what was going on, what we needed to do and wasn’t afraid to chase the other side as and when required to ensure everything went through efficiently and smoothly. If we moved house again I would ask for her personally to deal with our case. Thanks again Ebony for all the hard work!

27 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We appreciate your feedback and are glad you felt supported during your conveyancing matter. Providing clear guidance and reassurance is central to how we work.

Rated 5 out of 5 stars

Amazing Service

Always replied to my emails or calls instantly. Made the process feel so easy.
Our case handler Dominique went above and beyond to support us in the most stressful of times and was so supportive in getting the whole process completed.
I have used solicitors before but this process was so much easier and supportive I would really recommend to anyone.
Thank you from us

20 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

No-fuss efficient and professional…

No-fuss efficient and professional service whilst being personable during the process.

25 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

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