consortium.co.uk Reviews 

12,640
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 929 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrived quickly and were well-packaged. Many consumers appreciate the excellent product quality and wide selection, frequently finding specific products at competitive prices. The overall service is described as brilliant, with seamless transactions and a user-friendly website, often highlighting great value. However, some customers also noted issues with orders, including items not arriving or being significantly delayed, and experienced slow communication regarding updates. A small portion of people reported product quality concerns, such as items arriving damaged or breaking quickly after purchase.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the excellent service and quick postage,... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising items as described,... See more

Service

Reviewers mention positive feedback about service, often highlighting quick, easy, and efficient experiences.... See more

Price

Customers had positive experiences with price, frequently highlighting significant savings and competitive... See more

Order

Users describe ambiguous interactions with order, with many customers reporting issues such as never... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more

Rated 5 out of 5 stars

Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted


Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Home Goods Store
  5. Skateboard Shop
  6. Streetwear Store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,640)

923 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered in 2 days

Delivered in 2 days. Trainers I couldn't find anywhere else. Bought the New Balance 550 for half price, too. Excellent service

13 May 2026
Rated 1 out of 5 stars

Returns

I returned trainers i got for my partner the style were ill fitting too her feet and I haven't been refunded yet

14 May 2026
Rated 1 out of 5 stars

I ordered some trainers that we have…

I ordered some trainers that we have not received and now this company are ignoring us. This matter has been going on since the beginning of March. I would not recommend buying from this company. Still not heard anything back after sending several emails.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Faulty item and terrible customer service

Solomon’s broke after less than 6 months - customer service repeatedly ignored/dismissed me. They said they’d raise it with manufacturer and never did. I had to chase multiple times and didn’t receive an apology for the inconvenience. I never usually leave reviews - but this is one to avoid.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Issue with delivery resolved swiftly and with care

My experience with Consortium customer service has been great. I ordered some shoes and I annoyingly missed out part of my address and my item was returned to them. Amber who was dealing with my issue, responded quickly and offered to resend my item (with no extra charge for redelivery). They responded to my every email, and made sure I was kept up to date with the return and delivery.

Their service was excellent and I highly recommend purchasing your items from here, over any bigger conglomerate retailer who wouldn’t do the same.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

GH Bass

Received order as per tracking, within three working days. Pleased with shoes and price at least £50 below R.R.P

6 May 2026

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