Consogame Reviews 

2,437
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, most reviewers were unhappy with their experience overall. Many customers found the website misleading, as they expected to purchase game codes but instead received access to accounts, which some reported led to console bans or loss of access. Reviewers frequently encountered issues with refunds, reporting that requests were often ignored, delayed for extended periods, or outright refused, even for unactivated products. However, some customers also noted positive experiences with customer service, praising quick response times, helpful assistance, and effective problem resolution. Conversely, a small portion of people felt customer service was unresponsive, provided vague excuses, or ignored their inquiries, leading to frustration.

What people talk about most

Product

Users describe negative interactions with product, primarily due to not receiving legitimate game codes as... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that their requests were... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the quick, helpful, and... See more

Website

Customers had negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM! AVOID! Their website is intentionally misleading they strongly intimate you WILL BE downloading the game in YOUR account but what they do is they give you access to someone else’s account to d... See more

Rated 1 out of 5 stars

Do Not order under any circumstances. worst company ever they use stolen accounts, crappy service, never on time always days before receiving anything. scam is putting this site lightly avoid at... See more

Rated 1 out of 5 stars

Very disappointing experience. I ordered a Nintendo Switch game and was promised delivery within 48 hours. The product was never delivered, even after the stated time passed. Customer support was e... See more

Rated 1 out of 5 stars

Absolutely awful experience. Consogame straight-up scammed me and got my Nintendo Switch banned. After paying for their service, my console became unusable. What’s even worse is that it appears they p... See more


2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

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2.3

All reviews

(2,437)

222 reviews in the last 12 months

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Rated 1 out of 5 stars

TOTAL SCAM – READ BEFORE BUYING!

🔥 TOTAL SCAM – READ BEFORE BUYING! 🔥

This is one of the shadiest, most deceitful “businesses” I’ve ever dealt with.
You think you’re buying a Nintendo Switch game code? Wrong. What you actually get is access to a Nintendo account they own and control — no login for you, no ownership, nothing. Your game is basically borrowed, and they can take it away anytime.

When I called them out, they swore I’d get a refund. Lies.
They reply on WhatsApp with fake professionalism, stringing you along with empty promises. Every follow-up about the missing money gets met with ridiculous excuses. That “refund confirmation email” they mention? It’s pure fiction.

This is a borderline illegal operation that could even get your console banned.
They don’t deserve your trust, your time, or a single cent.
Stay far away.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

THE WORSE SITE EVER. THIEVES!!!

THE WORSE SITE EVER. THEIVES!

do not get anything from this site. Please trust these reviews and do not get anything from there. they are complete theives. my game did NOT work, and it has been days and days and i have had no refund. They have stopped responding to my emails too!!! People work hard for their money and they take it like its nothing. Do not ever trust this company. Legal action should be made against this company!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID !!

AVOID !!! Wish I’d of read reviews beforehand….
Very ‘cleverly’ worded to avoid the fact you will be sent access to someone else’s/shared account.
Try to get a refund, was told 2 working day still waiting this is fraudulent.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Switch games cheap

Ordered 2 games smash bro and Mario kart both working fine had issue with 1 spoke to live costumer services resolved straight away great would recommend did get worried after looking at bad reviews but I'm happy

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Waste Of Time

Honestly just a waste of my time and money. The way the advertised the product was as if i would own the game. not be sent a key for an account which by the way, the full account was already suspended when i tried to login. nice. definitely some false advertisement going on.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Misleading and unhelpful

I ordered a game for my switch from this website and found myself extremely unhappy with the process. The website absolutely no where explicitly tells you that there games are accounts OR eshop codes, so finding out that it was an account was very disheartening. Furthermore, i when through 2 different people in support to attempt to get a refund and they told me that they do not give any refunds at all! Order at your own risk.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID !! Read the reviews beforehand!!

AVOID !!! Wish I’d of read reviews beforehand….
Very ‘cleverly’ worded to avoid the fact you will be sent access to someone else’s/shared account.
Try to get a refund, be faster getting blood from a stone.
I’ve been told 3 different timeframes by their ‘agents’.
Will be contacting trading standards and the console manufacturer as I believe this is fraudulent.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. Don’t do it. I purchased for my 10 year old son and followed the process I was advised of. It tried to link my son’s account with a 53 year old man! Concerning!!!!!! I didn’t continue and asked for a refund. Have been told it’s my problem and that I won’t be refunded.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Buying accounts, not games.

They failed to mention before purchasing that you are buying a account not a game, when I contacted customer service they won't refund and stand by the fact its a legitimate game.
I called Nintendo and they confirmed this is illegal and they are actively banning accounts and blacklisting consoles so it's not worth the risk at all. The bank (Monzo) have been more than happy to action a refund as they have this company listed on their blacklist as a scam. I just wish I'd researched better before hand but all ends well I guess.
I would encourage anyone that's lost out on money to approach your bank and Nintendo also asked me to report to Action Fraud which I have done.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER/THIEVES

So update on this.. 3 weeks later after I was "refunded" I still havent recieved it.. I cant even speak to them on live chat now as I assume they have found a way to block me "there's no advisors available this shouldn't happen" is the message i get hahaha I have screenshots of the previous conversation they are thieves DO NOT USE this site absolute scammers CDkeys is so much more relaiable

12 July 2025
Unprompted review
Rated 4 out of 5 stars

A great experience when it works.

Accounts provided sometimes have the unfortunate problem of being suspended (at least in the case of N**tendo accounts) - which has led me to getting replacements a couple of times. However, customer service has been great thus far and have helped me with getting replacements. Just a shame it's happened a couple times now and the latest case was suspended within a day.

Would still come back if the price was right.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service! Games are cheap and the service works amazing. Slightly complex but if you follow the instructions it's not that hard and if you struggle, support is fast and very helpful. Definitely recommend! 👌

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay well clear

At no point before purchase they said that you're buying an account, not a key for the game. Refused to refund despite being completely misled. Stay away form this so called business!! They told me they won't refund because it has been delivered but only said that it was an account, not a key, with the delivery email.

2 July 2025
Unprompted review

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