Conrad.nl Reviews 7,240

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I bought an item (explicitly) through their Mobile Vikings Viking deal partnership, because with the deal they had a better offer than other vendors for the same product. When I wanted to claim my Vi... See more

Company replied

Rated 4 out of 5 stars

DDR4 32 Kingstone Ordered laptop memory from them, work as expected, at the end of the day is a RAM card, nothing special. The only problem I faced was the naming/address on the parcel, as I went 3... See more

Company replied

Rated 5 out of 5 stars

I have been using Conrad since early this year for electronic components and accessories. They are reliable and prompt and if delayed you get a message before the order of approx lead time. Would reco... See more

Company replied

Rated 2 out of 5 stars

Overpriced compared to other suppliers for the exact same product (check pricewatch on tweakers.net). They don't keep their promise on delivery time, much longer delivery time which is very cliënt un... See more

Company replied

Company details

  1. Electronic Parts Supplier
  2. Electronic Spare Parts and Components Store
  3. Internet Shop

Written by the company

Voor welke technische uitdaging u ook staat, bij ons vindt u de juiste oplossing! Log éénmaal in en vind alles wat u nodig heeft. Profiteer van ons brede scala aan innovatieve producten en diensten, persoonlijk deskundig advies en snelle en betrouwbare levering. Met meer dan 1.000.000 producten zijn wij dé partner op het gebied van techniek en elektronica. All parts of success.

Conrad Electronic: All parts of success

Written by the company

Voordelen van Conrad
• +1.000.000 producten • +3.500 merken • +85.000 klanten • Minimaal 2 jaar garantie
Speciaal voor onze zakelijke klanten
• Gratis inkoopkoppelingen • Scherpe offertes op maat • Business Plus abonnement • Gekalibreerd assortiment • Inkoopkorting voor scholen

Contact info

3.2

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received very fast .

I received very fast .
And color is that I want dark yellow.

23 December 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Behnam, 
Thank you for the positive review!

Rated 5 out of 5 stars

O pedido took mais longo que eu era...

The order took longer that I was expecting, but I guess 2 days is not that bad.

20 December 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Mr./Mrs., 
Thank you for your positive review! Our apologies for the delay. In these time of year it is challenging to comply with delivery times.

Rated 1 out of 5 stars

Super annoying company

Super annoying company. As a consumer you cannot call them for any support. They always send your items in a large box and charge 8 euros shipping cost, even though it's only 1 super small item! The items on their website are always overpriced. I only order here if I really really need to.

12 December 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Beste Joep,

Hartelijk dank voor uw review. Wilt u een e-mail  sturen naar particulier@conrad.nl? Dan gaan mijn collega's en ik kijken wat wij voor u kunnen betekenen.

Rated 2 out of 5 stars

Overpriced and long delivery time

Overpriced compared to other suppliers for the exact same product (check pricewatch on tweakers.net).
They don't keep their promise on delivery time, much longer delivery time which is very cliënt unfriendly. I don't recommend Conrad If there are other alternatives.

26 November 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Beste Harrie,

Hartelijk dank voor je review. Wil je een e-mail sturen naar particulier@conrad.nl? Dan gaan  mijn collega's en ik kijken wat wij voor u kunnen betekenen.

Rated 1 out of 5 stars

They brought me a product that I didn't…

They brought me a product that I didn't order, due to their mistake I was forced to to send it back again, after the return they didn't give me any date when they will bring me the right product. Waste of time maybe also ‘money’ in my case. Not at all proffesional!

28 October 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Mariglen,

Thamk you for your review. Would you like to send an email to particulier@conrad.nl? Then my colleagues and I will see what we can do for you.

Rated 1 out of 5 stars

Not satisfy with delivery

I just had chat with online assistance of Postnl to verify if my parcel delivered or not.
I received this morning the notice informing me the parcel was on the way and will be delivered between 10 - 14u. In the afternoon I received email telling me the parcel had been delivered at 13:38. I checked everywhere and nobody received the parcel.
I check with online assistance and she told me "I think this package will still arrive sometimes it get a wrong scan that is something we can not turn back therefore we have to sign the package in advance, this happens often therefore I know it will arrive within in 2 days." I told her "Ok. I hope that the system do not send delivered notice if it actually not delivered yet. This will create problem for both of us. And waste us a lot time to clarify the delivery situation.

Could you please follow up with the delivery situation and keep us informed?
Thank you.

Chenggang Sun
Tianjin International Corp. nv
Gsm: +32 485 534 756

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Goods never received

Goods never received. Impossible to get answers. Unreliable

14 September 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Steffan,

Thank you very much for your review. Would you like to send an email to particulier@conrad.nl? Then my colleagues and I will see what we can do for you.

Rated 5 out of 5 stars

A trustworthy reliable supplier

I have been using Conrad since early this year for electronic components and accessories. They are reliable and prompt and if delayed you get a message before the order of approx lead time. Would recommend

31 August 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Mr/Mrs Harris,
Thank you for your positive review! We are always glad to know our customers are happy with us.

Rated 5 out of 5 stars

Top Service

Excellent service. Clear order procedure, timely updates on delivery status. Delivered sooner than expected.

15 June 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Beste DT,

Thank you very much for your positive review. It's great to read that everything went smoothly.

Rated 3 out of 5 stars

Mini bar charges that I didn't use I asked them to come up and check the bar cuz I knew my grandchildren had moved the bottles they came up and charged me and still charged me

Even though I came to the front desk and told him to check my mini bar and they sent somebody up the next day and they did now that they have billed me they have no record of either of those things happening and I had to continually go back and get cards that would work it would let me in the elevator go to my floor but not into my room and vice versa
I was charged 228 that they refunded because I was already paid through third party booking agent I enjoyed the hotel immensely but I don't know if I'll be coming back because of having to deal with the bill

28 March 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Jerry,

Thank you very much for your review. We are sorry to read that the hotel charged you for something you did not use. This review is just not for us. We are a webshop and not a hotel.

Rated 2 out of 5 stars

Used to be a good shop for tech parts

Used to be a good shop for tech parts. Now my experiences are that nothing is delivered in the time shown on the website.

Next time searching for a place that can deliver on time.

8 January 2023
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear Sander, 
Thank you for your review. Some articles are hard to get in stock. We always try our best to keep the website updated as good as possible.

Rated 5 out of 5 stars

Excellent Service!

24 June 2022
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Dear E. Acosta,

Thank you for you 5 star review. It is good to read that you appreciate our service. Enjoy your purchase(s).

Kind regards

Rated 1 out of 5 stars

More expensive than other web shops and…

More expensive than other web shops and terrible delivery. Never again from conrad unless no other option

2 February 2022
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Good morning Razvan,

Thank you for your review.

We are sorry to read that you are so dissatisfied with the delivery. You can always contact us personally so that we can discuss this and possibly offer a solution.

A good weekend in advance.

Kimberley
Conrad Electronic Benelux

Rated 1 out of 5 stars

Bad service and delivery

Really bad experience. I bought a RC Car for my sons birthday. The website said the item would be delivered the next day or latest on the day of his birthday. I called yesterday and they hadn’t even prepared the package, I was told it would be processed on the day I called, I still haven’t received a track and trace number and my child is still missing is birthday present. I couldn’t even cancel my order on the phone, I need to refuse delivery and wait for a refund.

11 January 2022
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Good morning,

Thank you for your review.

We are sorry that the order has been delayed, we apologize for this!

Unfortunately, once an order has already been processed in our warehouse, we can no longer cancel it. You can refuse your order to the delivery person. Once the returnpackage has been processed, a refund will be made automatically.

If you have any further questions, you can always call or email us.

Sincerely,

Kimberley
Conrad Electronic Benelux

Rated 5 out of 5 stars

Reliable and affordable

I have tried two other ultrasonic cleaners, both made in Asia, and was very disappointed in the quality of construction and performance of the product.

My Emag Emmi 04D Ultrasoonreiniger 40 W 0.6 l from Conrad arrived promptly and without delays at the most competitive price.

I really appreciated how they tracked and followed up on my experience.

25 November 2021
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Good morning,

Thank you for your review. We think this is a super nice review and we appreciate that you have done this review.

Hope to see you next time and have a nice day.

With best regards,

Marga Bouwhuis
Conrad Electronic Benelux

Rated 5 out of 5 stars

T.O.E.S.

TOES (To Our Entire Satisfaction)

19 November 2021
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Geachte heer Blajan,

Hartelijk dank voor het achterlaten van T.O.E.S. Dit doet ons goed.

Graag tot een volgende bestelling en fijn weekend gewenst.

Met vriendelijke groeten,

Marga Bouwhuis
Conrad Electronic Benelux

Rated 5 out of 5 stars

Reasonable price and on time

I bought a Bosch drill easy compact 550 Conrad.
I received it on time and in good condition and packaging. The price was also very reasonable.

15 May 2021
Unprompted review
Conrad.nl logo

Reply from Conrad.nl

Goodmorning,

Thank you for your beautiful review. This is nice to read.

See you next order and have a nice day.

With best regards,

Marga Bouwhuis
Conrad Electronic Benelux

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look