Conns Cameras Reviews 

701
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for providing expert advice, making every interaction pleasant and professional. Buyers appreciate the wide variety of quality equipment available and the simple online purchasing process. Consumers also highlight the incredibly fast delivery times, noting that orders arrive promptly and in pristine condition. However, some people mentioned occasional challenges, such as extended shipping durations for certain items, navigating gift voucher details, or receiving an incorrect accessory that required a replacement. Despite these minor hurdles, shoppers remain deeply loyal and eager to recommend the business to fellow photography enthusiasts.

What people talk about most

Service

Consumers find service to be exceptionally positive, consistently praising the friendly staff, prompt... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive exactly as described and in... See more

Staff

People report high satisfaction with the knowledgeable and friendly staff. Reviewers consistently mention... See more

Order

Customers consistently note positive experiences with order, highlighting fast shipping and helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following a very helpful phone call with a man called Nick, I visited Conns Camera Shop in Dublin. I needed a light Tripod, batteries, SD card and advice on a lens. I asked for Nick and received exper... See more

Rated 5 out of 5 stars

Purchased a canon r 7. Sigma 17-40 1.8, Kase eco filter system and accessories from Bob last month. He spent over an hour with me , gave me some great tips , advice, while going in to great detail i... See more

Rated 5 out of 5 stars

They had a great quality flash (second hand) at reasonable price. When i phoned with a query, they were happy to answer all my questions and reassure me that the product was top quality & covered by g... See more

Rated 5 out of 5 stars

I was so delighted to find Conns Cameras. I've just joined a Camera Club and I'm planning to get back to taking proper photos again. The guys were really helpful - it's so important to get good "hu... See more


Company details

  1. #1 of 1 best companies in Camera Store
  2. #1 of 1 best companies in Binoculars Store
  3. #1 of 1 best companies in Passport Photo Processor
  4. #1 of 1 best companies in Photo Lab
  5. #1 of 3 best companies in Photo Printing Service
  6. #1 of 1 best companies in Photo Shop

Written by the company

Conns Cameras is a family-run business established by Phil Conn in 1968. Bob and Mike Conn together with an excellent team of knowledgeable and helpful staff can guide you through the maze of new technology. We welcome everyone from inexperienced beginners, and creative people looking to step up from using their phone, to professional photographers and videographers, and offer an excellent back-up service on all items we sell, including the facility to provide loan equipment. We also offer hire, try-before-you-buy and trade-in services and have an on-site sensor cleaning service for both dry- and wet-dust removal. The Conns Photolab (introduced in 1990) offers a high quality and cost effective range of services including developing, printing and scanning for film, digital or print reproduction. With top-of-the range machinery from Fuji and Epson we can cover all your needs from postcard size prints in the hour up to 40" canvases stretched onto custom-made wooden frames. For convenience images can be sent to the lab electronically and then either posted out or collected from our city-centre location. For those times when it is not convenient to call in to us, or if you are based outside of Dublin, we also offer a secure mail-order service via our website and are always available by phone to guide you through what you need - please do not hesitate to contact us with any enquiries or drop into the shop to pick our brains in person.


Contact info

4.9

Excellent

TrustScore 5 out of 5

701 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(701)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

V100 flash

I spoke to the staff who just couldn't have been more helpful to me. I ordered a godox v100 flash which I required to photograph an important event on Saturday. Ordered on Thursday and flash was with me on Friday. This company always delivers. Highly recommend. Many thanks to all in Conns cameras

24 July 2025
Rated 5 out of 5 stars

Great online service.

Less than 24 hours from ordering to delivery in Galway. Lower price than available online elsewhere, including reputable used equipment website.

25 June 2025
Rated 1 out of 5 stars

Disappointment

Great website.
The main problem :
Why have such a comprehensive delivery options when you don't deliver outside of Ireland.
I wasted my time trying to place an order online only to be confronted by the following.
Shipping
We ship orders every weekday (Monday-Friday, excluding bank holidays). Please order before 2pm to ensure it makes it onto today’s shipment. Collection from the shop is available Monday-Saturday, 9am-6pm. Please await confirmation before making plans to visit us.

Sorry - We could not find an appropriate shipping method for your country/state.
Please confirm your full shipping address, including state and country details!

How about stating as you did in your email to me :
Thank you for your enquiry. We do not deliver outside of Ireland.

Would have saved me a great deal of time.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Insulted and offended. Having returned to Conns for the third…

Having returned to Conns for the third time with a faulty Fujixt5 I was appalled by the customer service i received from owner Mike. My first return was while camera was under warranty and after two unsuccessful returns I felt the necessary resolution was a replacement. Mike first offered to return the camera to Fuji again and when I didn’t accept this he wrote me a cheque to the purchase value in a very irate manner. When I questioned why he wouldn’t just replace the camera he said it was because I would probably be back in two years with another fault. In other words’I don’t believe you and I don’t want you in my shop again’
Please note….. this was the third camera bought from Conns
I felt very offended by his implication that I am dishonest.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING.

unreal, found the camera I wanted at the BEST price on conns’ website and the staff were very helpful towards me with my queries through email. shipping only took one day like that’s amazing????!??!! absolute delighted with my experience, definitely will be back in the future;)

11 July 2025
Unprompted review

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