Conforama Più Reviews 7,475

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Sept. 14: Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Obviously not true th... See more

Company replied

Rated 1 out of 5 stars

CONFORAMA'S "GET IN TOUCH NOTE" BELOW - THE FIRM STILL REFUSED TO PAY UP, DESPITE A WRITTEN AGREEMENT WITH MY ITALIAN LAWYER. CONFORAMA PROMISED IN WRITING TO PAY eURO 305 IN COMPENSATION AN... See more

Company replied

Rated 5 out of 5 stars

Disponibilità, sicurezza, intervento immediato, apertura al dialogo per eventuali segnalazioni di inadeguatezza.

Company replied

Company details

  1. Furniture Store
  2. Appliance Store
  3. Fitted Furniture Supplier
  4. Furniture Accessories Supplier
  5. Mattress Store
  6. Sofa Store

Written by the company

Conforama Più è il tuo Ecosistema Casa dove trovare tutto ciò che serve per arredare e vivere al meglio ogni ambiente della tua vita quotidiana. La nostra offerta spazia dall’arredamento completo per la cucina, il salotto, la camera da letto e il bagno, con una specializzazione nel mobile su misura per personalizzare ogni spazio secondo i tuoi gusti. Oltre a mobili, divani, letti ed elettrodomestici, in Conforama Più trovi un assortimento vastissimo che include bricolage, detergenza, pet care, casalinghi e giardinaggio, rendendoci il punto di riferimento unico per ogni necessità domestica. Il nostro obiettivo è offrire soluzioni che combinano stile italiano, sostenibilità e accessibilità, grazie anche a un team di esperti pronti a seguirti nella progettazione della casa dei tuoi sogni e nell'ottimizzazione degli spazi. Siamo presenti su tutto il territorio nazionale con 19 grandi punti vendita Conforama Più e 7 negozi ConfoCity vicini ai centri città, dove spesso potrai trovare anche gallerie commerciali ed Emmezeta Moda, il nostro brand di abbigliamento per tutta la famiglia. Grazie al nostro negozio online e alla nostra rete capillare di store fisici, siamo sempre pronti a soddisfare ogni tua esigenza con funzionalità e una convenienza mai vista. Scegli Conforama Più per arredare, creare e vivere la tua casa con uno stile unico: ti aspettiamo per farti scoprire tutto il valore del nostro Ecosistema Casa.


Contact info

2.9

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still awaiting a response to my review…

Still awaiting a response to my review on Conforama Vergiate from August 25, 2023.

Sept. 14: Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Obviously not true that Conforama responds to negative reviews within a week.

18 August 2023
Unprompted review
Conforama Più logo

Reply from Conforama Più

Dear Mrs/Mr,

we regret that nobody answer to you review. Please write to our email info@conforamaitalia.it indicating your order number, the name of the person who made the order, the store where you did your purchase, so our customer car will be able to help you and solve the problem.

best regards

Rated 5 out of 5 stars

Disponibilità

Disponibilità, sicurezza, intervento immediato, apertura al dialogo per eventuali segnalazioni di inadeguatezza.

31 August 2023
Unprompted review
Conforama Più logo

Reply from Conforama Più

Gent.ma Cliente, siamo felici che la Sua esperienza sia stata positiva. Speriamo di rivederLa nei nostri punti vendita. Torni a trovarci! La aspettiamo

Rated 1 out of 5 stars

very poor qwalty bed

14 April 2023
Unprompted review
Conforama Più logo

Reply from Conforama Più

Dear Customer, could you please write to us at he following adress info@conforamaitalia indicating the order, the customer name and the store in which you made the purchase?
Best regards

Rated 5 out of 5 stars

Personale di vendita preparato e…

Personale di vendita preparato e disponibile.

28 December 2022
Unprompted review
Conforama Più logo

Reply from Conforama Più

Grazie Andrea per il tempo dedicato a questa recensione. Siamo felici di continuare a soddisfare sempre le necessità dei nostri clienti. La aspettiamo ancora nei nostri store.

Rated 1 out of 5 stars

failed, failed, failed

CONFORAMA'S "GET IN TOUCH NOTE" BELOW - THE FIRM STILL REFUSED TO PAY UP, DESPITE A WRITTEN AGREEMENT WITH MY ITALIAN LAWYER.

CONFORAMA PROMISED IN WRITING TO PAY eURO 305 IN COMPENSATION AND TO ORDER THE MISSING PARTS FOR THE KITCHEN BY 31.01.23 (FOLLOWING ORDER IN AUGUST 2022).

CONFORAMA FAILED, FAILED, FAILED. APPALLING CUSTOMER SERVICE AT THE FASANO STORE.

History:
Bought and paid in full for a new kitchen plus furniture from Conforama, Fasano. Fitters of kitchen drilled through mains water pipe, part flooding house. Emergency plumber called because Conforama fitters had no idea what to do. Extensive wall damage caused accessing pipework to stop flow of water. Conforama fitters left without completing installation. The fitters also failed to leave all the kitchen parts required to complete the installation.
After 13 days Conforama management at Fasano has failed to accept responsibility, has failed to acknowledge liability, has failed to supply missing parts, has failed to pay for the damage caused to be rectified despite being contacted by me and my Italian lawyer.
Credit card dispute initiated, formal legal action against Conforama will be started to include legal costs. Appalling service - avoid Conforama.

12 November 2022
Unprompted review
Conforama Più logo

Reply from Conforama Più

Hi, sorry to read about your negative experience. Could you kindly write us an email at info@conforamaitalia.it indicating the store where you purchased, name and surname of the holder of the order and any order number so as to search for the best solution in the shortest possible time? We apologize for the inconvenience.

Rated 5 out of 5 stars

personale qualifica e disponibile

1 December 2021
Unprompted review
Conforama Più logo

Reply from Conforama Più

Grazie Stefano per aver condiviso la sua esperienza. Lavoreremo per assicurarci che la sua prossima esperienza nei nostri store sia a cinque stelle!

Rated 1 out of 5 stars

Placed order online as website was…

Placed order online as website was showing all available in Sassari . After few days and no communication we went to the store ... Staff unhelpful and borderline rude . No desire to assist at all. Single item not available and they would not give us anything. Asked to cancel and we were told to do it online but there is not online form ... Email address sends you back to the same store ... I'm down over 600 euro and nobody is trying to help . Outages. Will be refinishing our kitchen here but not a chance I spent money there !

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Servizio formidabile

Great experience with this order.

I had to wait 2 months to receive the bed as it was coming from a different region but I was told about it.
The delivery guys were on time, polite and very professional.

Good quality great costumer service

10/10

23 March 2021
Rated 1 out of 5 stars

Very bad furniture

Very bad service, also very rubbish furniture. Cheaply done, take ages to receive, the assembly team is incompetent, the customer service is incompetent and useless. don't recommend this shop or service whatsoever. Also very expensive for the price you have to pay. Stay away from it!

1 November 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look