M1 Document Solutions Reviews 3

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shredding Service

Written by the company

M1 Document Solutions is an Irish owned, family run business providing secure document destruction, data destruction, and records management services nationwide. Established in 2007 and headquartered in Castleblayney, Co. Monaghan, we support organisations and individuals in managing sensitive information safely, efficiently, and in line with regulatory requirements. We specialise in confidential shredding services, including both on-site and off-site destruction, allowing our clients to dispose of sensitive documents with full confidence. Every service is carried out under controlled conditions and supported by Certificates of Destruction, ensuring transparency and accountability throughout the process. In addition to paper shredding, we provide secure destruction of hard drives, digital media, and end-of-life IT equipment, helping clients mitigate data breach risks associated with improper disposal. Our services extend beyond destruction to include secure document storage, scanning, and retrieval solutions. We operate a structured records management approach, enabling clients to store physical records securely, access them when required, and ensure compliant disposal at the end of their lifecycle. This supports organisations in reducing reliance on paper-based processes while maintaining control over critical information. At M1 Document Solutions, we operate under a National Waste Collection Permit and adhere to recognised industry standards, including EN 15713 for secure destruction. We are also affiliated with industry bodies such as NAID Europe and the Irish Security Industry Association, reflecting our commitment to high standards of security, compliance, and operational integrity. Our focus is on providing a reliable, professional, and practical service that gives our customers peace of mind when handling confidential information.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finally got rid of the paperwork mountain in the attic!

We've just gone sale agreed on the house and I knew the attic was going to be a problem. Years worth of old bank statements, utility bills, payslips and general paperwork stuffed into boxes… didn’t feel comfortable putting it all in the bin, and glad I didn’t.

The whole thing was sorted very quick and the lad who came out was sound, had it all dealt with on-site in about an hour and service was cheap!

Moving house is stressful enough without having to spend a weekend shredding. Absolutely worth it and would recommend to anyone in the same boat.

11 April 2026
Unprompted review
M1 Document Solutions logo

Reply from M1 Document Solutions

Congratulations on the sale agreed, that is brilliant news! Hope the move goes smoothly and thanks so much for the kind words and recommendation.

Rated 5 out of 5 stars

Amazing service

Had M1 out to our pharmacy recently and it has genuinely changed how we handle document disposal.

For years we were manually shredding paperwork every month before it went into the bins. It sounds straightforward enough until you add up how much staff time it was actually consuming... Shocking! Finally made the call to find a better solution and M1 were the cheapest.

Seamus arrived in a lorry with a large industrial shredder and got straight to work on site. He was efficient, professional and got the entire month's stack of paperwork shredded in no time. Loved that I just directed him to the bins and then got back to my jobs while he worked away! absolute game changer.

We also received a certificate of destruction afterwards. This is exactly what we needed from a compliance standpoint - delighted

Would not hesitate to recommend M1. Already booked next month's collection.

23 April 2026
Unprompted review
M1 Document Solutions logo

Reply from M1 Document Solutions

Thanks so much for this, Eoin. It's really great to hear it's made such a difference to how the pharmacy handles things day to day.

Glad Seamus got everything sorted efficiently and that the on-site process worked so well for you. We'll make sure to pass your kind words on to him!

The certificate of destruction is something our healthcare and pharmacy clients find particularly important from a compliance perspective, so it's good to know that landed well. We're looking forward to seeing you next month — thanks again for the recommendation, it genuinely means a lot to us.

Rated 5 out of 5 stars

Great service!

It was very difficult to find a shredding company in ireland that had certifications for Qualsec, EN 15713, and is also ISO 27001 aligned, but these guys fit the bill. Needed these assurances for our sensitive Financials and patient records. Overall very easy process. Called the line and Fionnualla arranged pickup with one of their lorries. Thanks, will be back!

11 April 2025
Unprompted review
M1 Document Solutions logo

Reply from M1 Document Solutions

Thanks a million for this, really appreciate you taking the time to leave a review!

We know how tricky it can be to find a provider that ticks all those boxes, especially when you’re dealing with sensitive financial and patient data, so it’s great to hear that gave you the reassurance you needed.

I’ll pass your kind words on to Fionnualla as well, she’ll be delighted. Glad everything went smoothly with the collection.

Thanks again, and we’ll be here whenever you need us 👍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look