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Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Window Treatment Store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(724)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

The service is exceptional Staff are professional efficient helpful & friendly
Communication is very good
Margaret Emily. & Liam Many thanks

1 December 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review! We have passed your kind comments on to Margaret, Emily & Liam.

Rated 5 out of 5 stars

Service is brilliant.

Service is brilliant.
Blinds well made.
No hesitation in recommending Concorde.

26 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review, we really appreciate it.

Rated 5 out of 5 stars

An excellent all round service.

A great range of options and well laid out in the showroom. Very professional and knowledgeable staff who gave really good information on all options. Delivered on time and fitted by two very pleasant gentlemen. An excellent all round service.

18 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review! It is great to hear how pleased you've been with our service and products.

Rated 5 out of 5 stars

Great company!

Great customer service from sales to fitting. And my blinds look fabulous! Would highly recommend this company.

24 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing! Thanks so much for your review.

Rated 5 out of 5 stars

A great local company with top quality products

I asked Concorde Blinds a question about a blind repair and they were the only company out of 3 to answer. They came on a home visit to see if the blind could be repaired (it couldn’t) and then didn’t charge the call out fee when I ordered a new blind with them. The blind was delivered and fitted about 10 days later and is perfect. Liam was brilliant and left the room clean and tidy

18 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing! Thanks so much for your review. It was nice to meet you. We are always happy to discuss and advise on anything blind related!

Rated 5 out of 5 stars

Terrific quality

Concorde Blinds are best for quality and and installation was quick and efficient.

10 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review!

Rated 5 out of 5 stars

excellent shutters

Excellent shutters, excellent service. No hesitation in recommending the Company .

11 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks for your review, it really is appreciated. Enjoy your Shutters.

Rated 5 out of 5 stars

Quality service

From measuring up to fitting was only a couple of weeks. I would highly recommend this company. Very professional. Will be using them again. My blinds looks the business too. Very happy.

4 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review, we really appreciate the kind words and look forward to working with you again when the time comes.

Rated 5 out of 5 stars

From measuring to fitting ..

From measuring to fitting ... Great service and above and beyond

7 November 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks so much, it is always a pleasure helping you with your curtain requirements.

Rated 5 out of 5 stars

New blinds look gorgeous

Punctual, friendly service, competitively priced.

23 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for your review. We are so pleased you love your new blinds!!

Rated 5 out of 5 stars

Excellent service

From start to finish excellent service and communication throughout. Listened to our needs, gave great advice and we’re very happy with the end result. Would recommend and we will use again. Thanks very much.

23 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks for this Zoe. It was a pleasure to meet you guys and help out where we can with the new blinds.

Rated 5 out of 5 stars

Efficient

Efficient, come out quickly, friendly, great job and all round great price and service can’t recommend them enough. Thank you :)

23 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Efficient is a word we love!! Thanks Rachel, we wish you all the best with the exciting times ahead!!

Rated 5 out of 5 stars

Thank you Concorde

From initial contact, to survey, manufacture and installation it was all so easy. The range of blinds and shutters are great and colours extensive. We ordered shutters for the bedroom windows and blinds for bi-folds. We are delighted with the products and the installation.

21 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks so much for your review. We are so pleased to hear how happy you are with your blinds and also our overall service.

Rated 5 out of 5 stars

Excellent job.

Your fitter (Liam) kept us informed of arrival time. He arrived on time and did a neat and professional job. We were very satisfied with the outcome.

20 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks so much for this. I will ensure Liam is aware of your review and kind words.

Rated 5 out of 5 stars

New awning

Extremely pleased with my awning - lots of choice of fabric and frame colours.
Kieran was very helpful and the fitters excellent.
I would definitely recommend Concord.
Lynda Cooper

14 October 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

It is so nice to hear how pleased you are with your new awning! Thanks for the kind words, we really appreciate it.

Rated 5 out of 5 stars

Excellent service from start to finish

From initial contact and going forwards, the team at Concorde Blinds were great. We went to their showroom to select fabric for our curtains. They have a wide range of options to choose from. The staff were so helpful and we were able to bring two pattern books home to see the fabric ‘in situ’. The turnaround time from order to installation was shorter than expected. We are delighted with our new beautifully finished blackout curtains.

31 July 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Amazing, thanks so much for your review, we really appreciate it and I'll ensure the team all get to read it.

Rated 5 out of 5 stars

Great personal service

Concorde Blinds have always excelled when it comes to long term Customer Service. Great family business and wouldn't buy from anyone else.

8 August 2025
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thanks Gary, we really appreciate the kind words and continued support.

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