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Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Window Treatment Store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

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1-star

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Replied to 100% of negative reviews

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4.9

All reviews

(724)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi they were very helpful and polite…

Hi they were very helpful and polite very quick service would recommend them

22 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review. We’re really pleased to hear you found our team helpful and polite, and that you were happy with the speed of the service. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Good service

Good service, happy with the product

19 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re pleased to hear you were happy with both the service and the product. We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Great communication with updates on…

Great communication with updates on progress from placing order .8 wks from order placed to fitting completed.
Really tidy and professional all round.
Great job done.
Well done team concorde

9 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you were kept well informed throughout the process and that everything ran smoothly from order through to installation. It’s great to know you found the team tidy and professional, and that you’re pleased with the finished result. Thank you for your kind words and support!

Rated 5 out of 5 stars

Lovely shutters Liam was tidy and…

Lovely shutters Liam was tidy and thorough

9 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re delighted to hear you’re pleased with your new shutters. We’ll be sure to pass your kind comments on to Liam — he’ll be pleased to know his tidy and thorough approach was appreciated. Thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

A large choice of colours and finishes…

A large choice of colours and finishes (Vertical Blinds) at a reasonable price, quick service, excellent staff. Recommended and we will definitely use again when in the market for replacement of other, old, existing window dressings in the future.

4 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you were happy with the range of colours and finishes available, as well as the service you received from our team. It’s especially rewarding to know you would choose us again for future projects. We truly appreciate your recommendation and look forward to helping you when the time comes to update your other window dressings.

Rated 5 out of 5 stars

Great service and excellent product

Great service and excellent product

4 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re so pleased to hear you’re happy with both the service and the product. We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Always a reliable and professional…

Always a reliable and professional service, thank you

5 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you continue to find our service reliable and professional. Your support is greatly appreciated, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service

From placing my order to getting the blind installed things could not have been better. The service was excellent. The fitter arrived exactly on time and the installation went very smoothly.

5 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear that everything went smoothly from placing your order through to installation. It’s great to know the service met your expectations and that the fitter arrived on time and completed the installation efficiently. We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Venetian blinds were what I expected am…

Venetian blinds were what I expected am very pleased with them.

28 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re delighted to hear your Venetian blinds met your expectations and that you’re so pleased with them. Thank you for choosing Concorde Blinds!

Rated 4 out of 5 stars

Family run business

Family run business, there was a mistake on the length of blind, they rectified having blind remade. Keep informed of progress. And once finished prompt delivery and fitting.

3 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review and for your patience while we resolved the issue with your blind. Whilst we always strive to get everything right first time, we’re pleased we were able to have the blind remade and keep you updated throughout the process. It’s great to hear you were happy with the delivery and fitting once everything was ready. We really appreciate your feedback and your support of our family-run business.

Rated 5 out of 5 stars

Liam did a fab job

Liam did a fab job, blind looks lovely,
Very pleased with workmanship and service,
Happy customer,
Many thanks, Su Poppleton

1 June 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review, Su. We’re delighted to hear you’re so pleased with your new blind and the service you received. We’ll be sure to pass your kind comments on to Liam. Many thanks for choosing Concorde Blinds!

Rated 5 out of 5 stars

Sales and installation experience…

Sales and installation experience excellent

29 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re delighted to hear you had an excellent experience with both the sales process and installation. We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Experience was professional

Experience was professional, courteous and efficient from first inquiry, through choosing, ordering and fitting. Timing kept to and quick no fuss fitting. Excellent throughout.

29 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you found the entire process professional, courteous, and efficient from your initial enquiry right through to installation. It’s great to know everything ran to schedule and the fitting was completed smoothly. We really appreciate your feedback and are pleased you had an excellent experience throughout.

Rated 5 out of 5 stars

Thank you to Concorde Blinds.

Thank you to Concorde Blinds for all their help in making a beautiful Roman blind and cushions for my seat on the landing. They are perfect and I’m so pleased. Very professional.

18 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review. We’re so pleased to hear you’re delighted with your Roman blind and cushions, and that everything turned out perfectly for your landing. Your kind comments about our professionalism are greatly appreciated — thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

Loft Conversion Blinds

Fantastic service and product, made the whole experience really easy with good advice along the way. Really pleased with the end result.

11 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you found the whole process easy and well supported with helpful advice throughout. It’s great to know you’re so pleased with the finished result — we really appreciate your feedback!

Rated 5 out of 5 stars

Good communication,reliable with…

Good communication,reliable with timing, thorough and pleasant fitters

13 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re really pleased to hear you found the communication clear, the timing reliable, and our fitters thorough and pleasant throughout. We truly appreciate your feedback!

Rated 5 out of 5 stars

Excellent Blackout Blinds

The product (blackout blinds), communication and installation have all been excellent. I'd have no hesitation recommending them to anyone (and I'm sure I'll be showing them off to friends and family)

5 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review. We’re delighted to hear you’ve been so happy with the blinds, communication, and installation throughout. It’s wonderful to know you’d recommend us to others — and we hope your new blackout blinds continue to impress friends and family for years to come!

Rated 5 out of 5 stars

Excellent service all the way through

Excellent service all the way through, high quality work and fitting. I have used this firm several times and will use them in the future for sure.

5 May 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review and continued support. We’re delighted to hear you’ve been happy with the service and quality each time, and it means a lot that you choose to come back to us. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with. No hard sale. Very pleasant representative measures up gives price. Fitters very professional and work is exceptional. Ordered shutters from concorde and very happy. Would definitely recommend.

28 April 2026
Unprompted review
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review. We’re delighted to hear you found the whole process straightforward and pressure-free, and that both our representative and fitting team made such a positive impression.

It’s great to know you’re so happy with your shutters — we really appreciate your recommendation!

Rated 5 out of 5 stars

Exceptional service

Friendly and knowledgeable staff helped me throughout the whole process of choosing fabrics, blind options and suggesting things to think about when choosing a window dressing. I am really pleased with my roman blinds and I wouldn't hesitate to reccommend this company.

27 April 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re so pleased to hear our team could support you throughout the process and help you choose the right fabrics and options. It’s great to know you’re delighted with your Roman blinds, and we really appreciate your recommendation!

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