Compumail logo
Visit website

Compumail Reviews 

38,383
•
TrustScore 4.5 out of 5

4.4

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought an expensive Nintendo Switch 2 as a gift for my husband, and they sent me a clearly used one!! The box was damaged and the screen was scratched. Completely unacceptable, and the return proces... See more

Company replied

Rated 5 out of 5 stars

I bought BenQ GV50 projector from here. The delivery is about 1 week, which is OK, comparing to other suppliers like Amazon. The product is perfect and well packed! The price is the best among all sea... See more

Rated 5 out of 5 stars

Fast order fulfillment and friendly service. The company's location is convenient, so you don't have to wait in traffic jams. The phone I purchased is fine. I recommend Compumail.

Rated 5 out of 5 stars

Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) a... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Toner Cartridge Supplier

About Compumail

Written by the company

Compumail - stort udvalg, billige priser og hurtig levering
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(38,383)

2,192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Why all the seemingly superfluous order details? To verify their consistency in delivering great service.

Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) all my orders so far have gone without a shadow of a hitch and a speedy delivery as practically possible (both of which I've thankfully and rightfully come to expect) are as follows:
2021-09-11G.Skill Ripjaws V DDR4 32GB kit 3200MHz
2021-12-20 WD Red Pro NAS Hard Drive Harddisk WD400
2022-02-09 WD Red Pro NAS Hard Drive Harddisk WD400
2022-02-11 GUNNAR TORPEDO Spilbriller + 1 liter 99.5% pure isopropyl + Tracer Rensepakke
2022-02-07 Samsung Galaxy Watch4 44 mm + Samsugn disinfecting charger
2022-02-08 NETGEAR GS308E Switch 8-porte Gigabit + Samsung EO-IC100 earphone
2022-11-17 Mushkin DDR4 32GB kit 2933MHz CL21
2024-09-19 LG Magic Remote MR23GN
2024-09-30 WD Elements Desktop Harddisk WDBWLG0080H

30 September 2024
Unprompted review
Rated 1 out of 5 stars

Sends out wrong product

Compu-mail sent me the wrong product (a Apple Watch with only GPS when I have ordered GPS & Celluar) even if their order confirmation & følgeseddel has the right product.
They are still selling the right product on their site but cant send it to me for the price I paid for it.
They offer me to be able to return the product I’ve nevered ordered and give my money back, so nice of them…

30 September 2024
Unprompted review
Compumail logo

Reply from Compumail

Hello Malin,

You have not given us any order informations, whereas we do not recognise your review.

From your statement, we have offered you a solution however, which would result in a full refund, so we do not understand the issue exactly.

We apologise for the inconvenience in this case.

Kind regards,
Compu-mail.se

Rated 3 out of 5 stars

Good price. But wrong colour.

Product works as expected so far. Good price. But wrong colour. I ordered a purple Nokia G42 and I got a pink one. It did not bother me enough to try and get it exchanged. But it does not leave a good impression if you don't deliver the correct product.

Would have mailed them about it, but they don't have contacts listed for it.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Crazy fast shipping 👍

Crazy fast shipping! Ordered it on wednesday 13:00 and arrived on Thursday at 10:15. 😲
Not to mention that the price was the best in whole Denmark.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Delivered faulty item

Delivered faulty item, so I have to spend my time to send package back, get refund, get another product, go and pick it up again

2 September 2024
Unprompted review
Compumail logo

Reply from Compumail

Hello Nikita,

We are but simple resellers, that buy and sell new products. We do not open every single product, put them in test systems, just to re-seal and sell them as used items.

As such, when an item is defective, you have 2 years warranty, where you can send the item back for service or replacement.

We hope you understand, that there will always be a fault margin, that is unavoidable, and that we as resellers, do not have anything to do with the manufacturing of the item.

Kind regards,
Compumail

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look