Comptoir des Voyages Reviews 184

TrustScore 4 out of 5

4.2

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Company details

  1. Travel Agency

Written by the company

Pionnier du voyage sur mesure depuis plus de 40 ans, Comptoir des Voyages propose une approche contemporaine et immersive du voyage. Avec notre application Luciole, assistant numérique hors connexion qui favorise l’autonomie, notre réseau de plus de 300 Welcome Hosts, notre revue de presse le Kiosque, nos expériences inédites et hébergements authentiques, nous accompagnons nos clients sur plus de 110 destinations pour une immersion responsable et éclairée. Nous avons inscrit une Raison d’être dans nos statuts : permettre des voyages immersifs et autonomes, favorisant la rencontre, la compréhension et le respect des cultures. Nous nous engageons à réduire notre empreinte carbone – et celle de nos clients – avant d’absorber ce qui reste, et valorisons une économie positive au bénéfice des communautés locales. Nos conseillers spécialistes seront ravis de vous accueillir dans l'une de nos 16 agences situées à Paris, Marseille, Nice, Toulouse, Lille, Lyon, Nantes et Bordeaux !


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4.2

Great

TrustScore 4 out of 5

184 reviews

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Rated 5 out of 5 stars

A big thank you to the team at Comptoir…

A big thank you to the team at Comptoir de la Nouvelle-Zélande, and especially to Nadine, for their excellent work.
We had already used Le Comptoir for other destinations in the past, and once again, we felt completely confident. It's reassuring to know that we're supported every step of the way, even remotely. We live in England, but the fact that the team is based in France was no problem. Special mention to the Luciole app, really well thought out, intuitive, and very useful on site. The little gift for the car and navigation was also very appreciated.

21 July 2025
Unprompted review
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Reply from Comptoir des Voyages

Hello,

Thanks for your message. We're glad our services met your expectations and that your trip to New Zealand left you with great memories !

Best regards,
Comptoir des Voyages

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