Compass Group Reviews 

139
•
TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

I work for dine (compass) TDsynnex) my boss was holiday cover came in didn’t give a crap about the kitchen Also I have never used a till I have to ask customers what change to give because the till... See more

Rated 1 out of 5 stars

Took over what was a lovely cafe in asda shaw. Totally ruined it nice furnishing poor quality food prices gone up get less tasteless sausage lucky if your piece of bacon is 2 inches coffee machines no... See more

Rated 1 out of 5 stars

i worked for compass under their "upper end" brand name restaurant associates in London, at a law firm in Fleet street called freshfields. It was the biggest shitshow i had EVER seen, How any company... See more

Rated 1 out of 5 stars

I would give zero stars if I could. Recruitment guy called Connor contacted me regarding a job I applied for. Books me in for an interview in 2 weeks time. Comes across all nice on the phone then do... See more

Company details

  1. Caterer
  2. also in
  3. Commercial Cleaning Service

Written by the company

Compass Group er en solid og pålidelig virksomhed med 60 års global erfaring og lokal forankring. Compass Group Danmark opererer under varemærkerne Eurest, Eurest Services, Medirest, Chartwells, Din Private Kok, ESS og Levy Restaurants. Vi har stor spændvidde i mange brancher og servicerer en bred vifte af virksomheder og organisationer med Facility Management, Food Services og Rengøring. Uanset jeres størrelse og behov kan vi løse jeres behov. Som partner brænder vi for at udvikle os sammen med jer, og vi investerer gerne i samarbejdet og I jeres virksomhed for at sikre langsigtet udbytte for jer.


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1.3

Bad

TrustScore 1.5 out of 5

139 reviews

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1.3

All reviews

(139)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Just dealt with coskun altug who rented…

Just dealt with coskun altug who rented a dumpster from us, used a fake name “George” a faulty credit card and tried to abscond without paying for services rendered.
I am disappointed in his foul language and terrible disposition. I would recommend not to do business with this shady person

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Unfair treatment and pay threats toward young staff

My younger brother recently worked for this company and the experience was disappointing from start to finish. Supervisors were allowed to make unlawful threats to withhold employee wages, and management failed to take staff concerns seriously.

Younger and casual workers received no written contracts or clear guidance about their rights, leaving them vulnerable to poor treatment and inconsistent pay practices.

The company presents itself as professional, but our experience showed a serious lack of accountability and fairness in how staff are managed. I would urge others, especially younger workers, to be aware of these issues before accepting a role.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE WORST COMPANY I HAVE EVER…

ABSOLUTE WORST COMPANY I HAVE EVER WORKED FOR.
ABUSIVE. TWISTED. SLAVE DRIVING. DO NOT CARE IF YOU GET EMERGENCY TAXED. DO NOT CARE IF YOU GET PHYSICALLY THREATENED.
DO NOT CARE IF YOUR VERBALLY ABUSED BY TWISTED KENYAN MANAGEMENT.
MESS UP YOUR MONTHLY PAYMENTS AND COMPLETELY FORGET TO PAY YOUR FINAL PAYCHECK. HAD TO BE HARRASED TO FORCE THEM TO PAYOUT.
WHICH THEY MADE SURE THEY PAID OUT IN A CERTAIN WAY SO YOU PAY TAXES TWICE ON ONE AMOUNT.
FILTH.
SEE ME IN THE STREETS AND WE WILL HAVE A CHAT.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Management

Buster's Kitchen Boise is a toxic work environment the Management should be part of the solution not the problem. They sit in there office and eat while the under staffed employees try and run the kitchen and then criticize and talk negatively about there performance. Management has its catering staff make a charcuterie board and has another employee from catering stand in front of it like they actually made it while employees work 7 hours without a lunch break .

26 September 2025
Unprompted review
Rated 1 out of 5 stars

The management here is extremely poor

The management here is extremely poor. Staff are not paid correctly, and any attempt to raise the issue is brushed aside. Instead of taking responsibility, management spends more time gossiping and complaining about other staff members rather than addressing problems. They also openly grumble about after-hours callouts, which is unprofessional and unfair to both staff and clients. The lack of accountability and respect makes this a very toxic work environment. I would not recommend working here until major changes in management are made.

I was hired as an attendant but constantly expected to act like a personal assistant — doing extra tasks well beyond my role — all while being paid the lower rate. Management takes advantage of staff and refuses to acknowledge the extra responsibilities. Totally unfair and disrespectful.

Every level of management here talks shit about each other, and they don’t even hide it. Instead of working together, they gossip and tear each other down, making the whole place toxic. If management can’t even respect each other, it says a lot about how badly this place is run. Honestly, they shouldn’t be working here.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Battersea Vacherin side in London!

Completely disgusting environment!

Full of discrimination, the company employs bullying, harassing and insulting.

Avoid the entire company, but especially the Battersea side, where Paul is the head chef. He is addicted to substances, drinking on shift, discriminating against people and shouting at them while you can feel the smell of alcohol coming from his mouth. I feel very sorry for everybody who needs to work with him. The kitchen is full of mould, but nobody is doing anything about it. But they massively send you the courses to do, but they do not follow any rules, health and safety by themselves. How ironic that is.

I completely agree with all the reviews. Disgusting place. The worst place I have ever worked! Avoid! Avoid! Avoid! Your mental health is more important. Remember that!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculous IT services!

Do stay far away from this company, they are total rubbish! Their IT services is a joke! They do make stuff complicated, you spend time to finally change your password because after 3 months it expires and afterwards Best of Luck! You do spend 2-3 hours trying to change and to connect but that’s it! Worst ever catering Co.I have ever worked for! Would not give 1 star, maybe a quarter if this would be possible! It’s a shame company! For them everything is about profit, when people will start leaving, all of a sudden they will change their attitude because the company will collapse! Make sure you do answer phone calls!

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Asda cafes

Today 16th May, I visited Asda Living at Broughton Retail Park, Chester.
During this time I attended the Asda cafe upstairs for a drink.
However, a young female cafe employee told me that the cafe had already closed, the time was 15:20.
What kind of cafe decides to close halfway through the afternoon? I only wanted a drink.
A few weeks ago, I visited the same cafe during the afternoon and it was also closed then too.
Why have a cafe in this particular Asda if it's hardly ever open?
Maybe compass group don't mind customers going elsewhere for drinks, ie. Tesco's, M&S, Costa etc. or losing money to other retailers.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

It looks like my 1 star review is no…

It looks like my 1 star review is no exception to this site.
Several years ago we enjoyed good food & pleasant service in Asda Northwich.
My wife has been abroad looking after her elderly mother for almost 3 years, so on her return we enquired about the £1 senior lunchtime soup & tea.
We were told it finished in Feb this year. My wife had had little breakfast so decided on a daily brunch whilst I only wanted a cup of tea. We were informed the egg cooker/plate was u/s so they would substitute the eggs with hash browns & chips.
We paid & had no sooner sat down than the plate of food was on the table. Everything, was at the best, lukewarm with greasy bacon & no hash browns.
Rather than complain, my wife, being hungry, ate what she could in view of the low temp of the food.
We shall certainly NOT be visiting the Northwich branch again unless it is for a HOT cup of tea in passing.
Disgraceful, no milk jugs( customers steal them, I was told!) .
Yesterday by contrast we went to a nearby Morrisons for lunch & found good HOT food.
Time that Compass higher ups called on an unannounced visit to see what all the bad reviews are about. I realised that at 1 pm ,a period that most good cafes are busy is not the case in Northwich with only around 4-5 tables occupied.
Why are there never any responses from this company? Looks like they are quite happy receiving 87% of 1 stars !

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Eurest are disgusting

Eurest have ruined the canteen where I work at for Royal Mail. Limited opening hours that do not cover all shifts and working hours, pre ordering of food, Sandwiches left to go hard all week and pies and sausage rolls kept warm for hours. Their zero waste policy is because you see ZERO food in our canteen since this terrible company took over. Deserve less than one point.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

"Need for Better Management Approach – Lack of Empathy from Certain Managers"

While Medirest as a company may have good policies, some managers fail to implement them fairly. Employee well-being and work-life balance should be a priority, but in my experience, certain manager show little flexibility or understanding.

I requested a day off for an important personal reason, yet I was given an unreasonable response, forcing me into an exhausting schedule despite the long travel involved. This lack of consideration creates unnecessary stress for employees.

I hope senior management takes steps to ensure all managers treat employees with fairness, empathy, and respect. A more supportive approach would create a healthier and more productive work environment for everyone.

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Bullying management

This company employs bullying, harassing and insulting management. I have worked in many restaurants worldwide as a Chef and Front-of-house. Upon starting at a school kitchen as a Chef, I was told by the kitchen manager how to prepare and cook the meals. After following his instructions to the letter he complained that the food was tasteless inappropriate. The next time of cooking the same menu. I prepared and cooked as I been trained in the country of origin. The manager had not witnessed how I cooked this meal and said it was much better than before saying because I had followed his recipe. I explained that I had not followed his instructions and he then accused me of deviating from the recipe. I explained I had not. I had just prepared and cooked it in a different way. He stormed off muttering insulting remarks. This continued for months I also witnessed him making sexual comments to the female members of staff and reported this to the area manager. I was then moved to another school and shown the kitchen for about 5 minutes before the area manager left me there alone. I discovered that there was hardly any food in the fridges, freezers and storeroom. When the assistant arrived they were so nice and apologised saying the previous chef refused to place a food order as they were leaving. I was then told it was my fault for there being no food at the establishment. This area manager then erupted into a torrent of verbal abuse and insults. I once again made an official complaint. I left and was then moved to another school. Upon starting I was told by the manager that she did not like or want men
working in her kitchen and that she
had made sure the other male worker was sacked. I again made an official
complaint about this manager, so
that was three official complaints in less than two months. In all my years of working in the catering industry I have never had any complaints about my skills , professionalism or attitude. Upon having a meeting with an area manager about the complaints I had made. Insread of dealing with the extremely toxic, bullying and sexual harassment environment within this company. They terminated my contract stating I was the one unsuitable. I would not recommend compass or chartwells to anyone considering this type of work also their rates of pay are absolutely insulting. They pay bare minimum wage even though they advertise higher pay rates. AVOID THIS COMPANY COMPLETELY

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Julie @ Compass Group

Julie @ Compass Group will not stop emailing her. I have told her 3 times I am not interested and she chooses to ignore my emails and has automated emails sent to me at 4:31pm.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Not even 1 star

Not even 1 star, these people are not even humans can give 2 fruits to a person who is fasting, if name not there on fasting list. Worst humans on earth extremely disappointed

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed
Never had such a bad breakfast in asda ,Penryn. Been going for years .
It was all precooked ,kept warm food .breakfast for five it was like rubber ,bacon eggs ,sausage even the beens were congealed together. Spoke to customer service, who told me to speck to staff ,I did they just stood there and not said anything, not sorry ,nothing I told them that we had never left nothing on our plates nefore but we had left all plates with there food on the tables ,I took photos ,so disappointed. We all never ate breakfast but could not eat that crap .

24 February 2025
Unprompted review

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