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Compare the Market Australia Reviews 

6,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform makes it extremely simple to navigate options, find great deals, and save substantial money on their various insurance policies. People also warmly appreciate the incredibly friendly and knowledgeable staff members who provide clear explanations, valuable guidance, and patient support throughout the entire comparison process. Some people were dissatisfied with unexpected pricing discrepancies where final costs or actual provider quotes differed significantly from the initial estimates. Consumers noted that certain policy quotes turned out much higher than expected or involved additional fees after completing the online application process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting a very user-friendly system that... See more

Price

Consumers find price satisfaction through significant savings and affordable policy options. Many reviewers... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently reporting substantial financial savings... See more

Staff

Customers had positive experiences with staff, highlighting helpful, patient, and knowledgeable service.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. Price Comparison Site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(6,247)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website easy to manouvre

Website easy to manouvre. Great selection of companies listed. Variety to choose from.

12 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Easy to navigate website and great pricing!

Easy to navigate website, great comparison pricing and value for money! We saved over $1100!

12 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Julie! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

The car insurance market was compared…

The car insurance market was compared for me and the results were excellent (all provided in record time).

12 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Vicki. Feedback like this always makes our day and we’re glad we could help! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

I have contacted Compare the market twice in a month

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked and got an honest response that what i currently have is good. So I will absolutely be using them again.

11 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Joan. Hearing about positive experiences like yours means a lot to us! We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day - Lochlan

Rated 5 out of 5 stars

A great time-saver

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a quote

11 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Pamela! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

5 star genuine care

The representative that I spoke with was patient, thorough and genuinely helpful.
This experience turned what was a stressful day into a day where I felt hopeful and cared for.
Appreciate your work, thank you!

6 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Bonnie, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Enabled me to compare my current policy…

Enabled me to compare my current policy with substantial saving by switching my policy. Value for money

11 August 2026
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Reply from Compare the Market Australia

Thank you for sharing this, Maria! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 3 out of 5 stars

50/50 vote for the service

I like the fact that you compare. I dislike the fact that you you are sponsored by some of the companies.

11 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi there, thanks for taking the time to share your feedback. We’re sorry if the results didn’t feel right for you, that’s not the experience we aim to provide. We don’t use sponsored placements or paid rankings, and results are based on the information you provide so we can show options that are most relevant to you. We’re more than happy to look into this further for you, you can reach us at customerresolutions@comparethemarket.com.au. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Save some money

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Eldho. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

From the ease of the website to a phone…

From the ease of the website to a phone call from one of the staff the experiance was just great.
The staff member that called me to go over different options and actually dive deeper into the comparison of my old providers inclusions to finding me a new provider with extras and saving money was super helpful and had so much knowledge. He stopped to explain and gave me time for questions.
Would recommend compare the market to anyone. Such a time saver and money saver.

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Sarah, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Compare the market was so simple to…

Compare the market was so simple to use. Customer service was first class and I ended up saving $60 a month. Everything was explained transparently and all my questions were answered.

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, David! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Clear and concise communication from…

Clear and concise communication from Rhi, very knowledgeable about the different products, great customer service, thoroughly assisted me with the comparison through to the sign-up

11 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Robyn, thank you for taking the time to share your feedback. We’re really pleased to hear that Rhi was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Compare the Market Review

It is easy to use. You can see all the rates with the same specks so it is easy to decide on which insurance to get.

8 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Jennifer. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 2 out of 5 stars

cheaper options with included flood…

cheaper options with included flood cover from other providers

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Ben, we’re really sorry this process didn’t deliver the outcome you were hoping for. We understand how frustrating it can be, especially after taking the time to provide your information. We’ll take this feedback on board as we work to make things clearer and more helpful. We’d appreciate the chance to look into it and help resolve things, so please reach out to us at customerresolutions@comparethemarket.com.au with your details. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

A few companies offering comparisons…

A few companies offering comparisons but not all
$50 bonus was enticing but I don’t know how t claim it

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Astrid. We appreciate you taking the time to share it and we’re glad we could help! We’d appreciate the chance to look into the promotion you received and assist with how to claim it. Please reach out to us at email@comparethemarket.com.au with your policy details. We hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

A useful starting point

A very useful starting point for getting a competitive quote. Always check the fine print (what is or isn't covered) and always check companies not listed.

10 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Neil. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Saved $1400

They were amazing and helped me get a better and cheaper house building and contents policy. I saved $1400 for the exact same policy with someone else.

6 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Carmen! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Informative

28 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Gave me options for travel insurance…

Gave me options for travel insurance that I had not heard of. Was able to get a policy at half the price of the one I was going to use.

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Brenda! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Arvi was a great help and comparing and…

Arvi was a great help and comparing and processing my new health fund. Made organising my life admin that little bit easier!

9 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Kirsten, thank you for taking the time to share your feedback. We’re really pleased to hear that Arvi was able to help make things Simples for you. Thanks again for choosing Compare the Market and we hope you have a lovely day - Lochlan

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